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“Not a hotel for the business person!”

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Holiday Inn Lisbon - Continental
Ranked #133 of 255 Hotels in Lisbon
Reviewed October 5, 2013

Hotel car park is very small and tight ... so if you have a large car you will find it difficultto drive around as its also a two way car park with only the space for one car to drive around!! Hotel check in was slow due to lackof staff on the front desk. Wifif only works in the lobby area and does not work in the hotel rooms. To get to the restuarant you have to go out of the doors of the hotel and walk down some steps ... on level. On entering you see a nice restaurant area with a buffet. I was told i could not go in this area and was ushered to a small area outisde of the main restuarant!I was told i could not have the buffet as this would be too confusing and so i had to select a meal from the a la carte menu. The main dish came and this was not as described on the menu ..... notonce, but twice!! i left with no meal and checked out the following day ... disgusted at the level of service and victimisation, by the staff in the restaurant.

  • Stayed: October 2013, traveled on business
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Thank Winge_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon-Continental, General Manager at Holiday Inn Lisbon - Continental, responded to this reviewResponded October 9, 2013

Dear Guest Mr. Winge
Thank you for your recent stay and for your comments
The opinions of our Guests give us the oppotunity to improve our service.
Please apologize any inconvenience caused.
kind regards
Alice Bancaleiro / GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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269 - 275 of 947 reviews

Reviewed September 24, 2013

We had booked a one night stay with a view to spend two days out our two week stay in the Algarve to see the sights of Lisbon. We travelled up early in the morning as it is about a two and half hour drive arriving around 10am. We had booked a Breakfast/wifi/parking package and thought we wouldn't be able to park let alone check in and have some breakfast, but all was possible for a ten minuets of our arrival. Particular mention to 'Dinis, was his name whom was very helpful in making sure we were settled, know what was on offer to eat and we hadn't even got our room number. We had booked through priority club points, but didn't need to show my card and got upgraded to an Executive suite. The reception staff were superb and did have an issue with the Tv remotes which got sorted with in 5 mins. The internet/wifi connections were pretty slow which is my only compliant, but the parking was excellent. As we were there site seeing parking was important because we wanted to use the nearby Metro(2mins walk) was key for us to spend as much time in Lisboa. We had from 10 in the morning through too midnight the next day - Superb

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  • Stayed: September 2013, traveled as a couple
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Thank Dogman1812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon-Continental, General Manager at Holiday Inn Lisbon - Continental, responded to this reviewResponded October 9, 2013

Dear Guest Mr. Dogman,
Thank you for you recent visit to Lisbon and for the stay at Holiday Inn Lisbon-Continental.
We appreciate your comments and We hope to Welcome You in a Future visit.
At your disposal, kind regards, Alice Bancaleiro, GM

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Reviewed September 23, 2013

  • Stayed: September 2013, traveled with friends
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Review collected in partnership with Easytobook.com
1  Thank Luis C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Lisbon-Continental, General Manager at Holiday Inn Lisbon - Continental, responded to this reviewResponded October 9, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 18, 2013

Just back from a 4 night stay at the holiday inn continental. The friendliest city hotel we have ever stayed in,nothing was too much trouble.
The reception staff were always professional,extremely helpful and friendly.
Our room was clean,tidy and quiet,we never had any noise from other guests.
Breakfast was a revaluation,so much choice,continental,full English ,plenty of fresh fruit was available and plentiful.
There was a wonderful Chinese restaurant nearby,the Huang He on Av Berna ,reasonably priced with a wonderful buffet.
We had a great city break,with happy memories to take home.

Stayed: September 2013, traveled with friends
Thank sue775
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon-Continental, General Manager at Holiday Inn Lisbon - Continental, responded to this reviewResponded September 20, 2013

Dear Guest,
Thank You for your stay and for your comments regarding Holiday Inn Lisbon-Continental.
In the expectation to Welcome you again in a near Future,
kind regards, Alice Bancaleiro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2013

For room and the reception the hotel is like 4 stars, but for the services it's like 3 stars. The room was very beautiful and clean, the bathroom also. The WiFi and the breakfast were only under payment. There are always taxis 24h waiting in front of the hotel, very handy to leave early.

  • Stayed: August 2013, traveled with friends
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Thank ClaudiusNero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon-Continental, General Manager at Holiday Inn Lisbon - Continental, responded to this reviewResponded September 20, 2013

Dear Guest
Thank you for taking the time to comment your experience at our Hotel.
The oppinions of our Guest give us the opportunity to improve our service in order to get our guest expectations.
Please apologise any inconvenience caused during your stay.
kind regards, Alice Bancaleiro/GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2013

Myself & a friend stayed here on a trip attending Atlantic Pavilions. On arrival we had changed the original booking from a couple to friends, this was not a problem & were given keys to a beautiful room with 2 double beds. The room was clean and very comfortable with good views over the city. The location was excellent we were surrounded by local shops & bars, a couple of metro stations & an underground shopping mall & food court! The breakfast area in the morning was clean & the food was tasty! The hotel staff helpful & we thoroughly enjoyed our stay!

  • Stayed: December 2012, traveled with friends
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Thank enalsak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon-Continental, General Manager at Holiday Inn Lisbon - Continental, responded to this reviewResponded September 16, 2013

Dear Guest
Thank you for your recent stay at Holiday Inn Lisbon-Continental and also for taking the time to the comments regarding the hotel in TripAdvisor.
The oppinions of our Guests are very important to us.
In the expectation to welcome you in a near future,I remain
Alice Bancaleiro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013 via mobile

Everything was perfect, staff were very helpful. Location was great, within walking distance of just about everything. We were originally booked for 4 consecutive nights (already paid for) but a change in plans had us checking out after the third night and was still able to use the fourth night two weeks later without any problem explaining the change in our plans.

  • Stayed: December 2012
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Thank ssract
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon-Continental, General Manager at Holiday Inn Lisbon - Continental, responded to this reviewResponded September 6, 2013

Dear Guest
Thank you for your stay and your comments regarding your expecience at Holiday Inn Lisbon-Continental. With the expectation of your next stay, kind regards, Alice Bancaleiro

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Lisbon - Continental

Address: Rua Laura Alves 9, Lisbon 1069-169, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#77 Romantic Hotel in Lisbon
#79 Family Hotel in Lisbon
#100 Luxury Hotel in Lisbon
Price Range: $64 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Lisbon - Continental 4*
Number of rooms: 220
Official Description (provided by the hotel):
Stay close to central Lisbon when you choose the Holiday Inn Lisbon-Continental hotel.A curvaceous high-rise building on a lively boulevard, the contemporary Holiday Inn Lisbon-Continental is a 10-minute taxi ride from Lisbon Airport. We're just a minute's walk from Campo Pequeno metro station for direct subway trains to Lisbon city centre. Settle in and surf the web with wireless Internet in your smart Guest room.Have a productive stay at Holiday Inn Lisbon-Continental, with 9 modern meeting rooms for up to 200 people and a 24-hour Business Centre. We're close to the banking district, Instituto Superior Técnico engineering school, and major companies like Ernst and Young. Lisbon Congress Centre is a 15-minute metro ride away, and the hotel offers ample parking and easy access to the IP7 motorway ... more   less 
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Also Known As:
Holiday Inn Lisbon - Continental Hotel Lisbon
Lisbon Holiday Inn

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