My wife and I had a two night stay to finish off our Portuguese Holiday. We arrived from the Azores around mid-day. As we were being checked in early our preferred room type was not available but Isobel the receptionist explained what rooms were available and allowed us to choose. We chose a Double Room on Floor 25 and as the Sheraton is one of the tallest buildings in Lisbon we had a great view over the city towards the Airport. The better view is probably on the other side but with club lounge access on the floor below we felt we had the best of both views.
After a quick freshen-up we went out to explore Lisbon. The city tour buses stop close to the hotel so we did the hop on - hop off tour and the tickets were valid for 24 hours so we used them again the next day. The tour buses are a good way to learn a little about your surroundings with little snippets of information every time the bus turns a corner. We spent some time chilling and people watching in one of the cafes in the Baixa area before returning to the hotel for the evenings agenda.
As we had been on the go since early morning we decided to have a quick nap to recharge before venturing out again. There is definitely something about a Sheraton Sweet Sleeper Bed that makes it hard to get up from if you're tired.. change of plans... Room Service for dinner and back to sleep.
With some help from the Concierge we had a taxi take us over the bridge to Christo Rei where we spent some time before heading back to the city to use our bus tickets again.
Lisbon is a beautiful city with lots of history and stunning architecture. Of course there are some social problems but the city has a population of around 3 million so it would be unreasonable not to expect to see these problems represented.
We decided to have dinner in the hotel and although the menu in the lobby restaurant did seem a little limited, the presentation, quality and taste of the food ordered did not fail to impress nor did the service from the restaurants staff who were friendly, polite and attentive.
We opted to have breakfast in the lobby restaurant rather than the club lounge as we prefer to be in a large room for breakfast. There is plenty to choose from and plenty of it so you will not be hungry when you leave.The service on our first morning was a little bit 'hit & miss' but seemed to have sorted itself out on our second visit.
As we were leaving Lisbon later that afternoon I arranged a late check out which the hotel were happy to do at no extra cost and we spent some time in the Spa area where there is a pool and a nice sun terrace. There is a cost for this facility and if you're only looking for a quick swim then you may find this cost expensive. However, my advice would be to make use of all the facilities (Sauna, steam room, vitality pool, relaxation room and refreshing complimentary drinks). I assume the Spa is operated by a separate company who will pay a rental fee to the hotel and this may explain why there is a fee for the facility.
The hotel rooms are what you would expect to find in an hotel of its class but the bed has to be the most comfortable hotel bed in which I have ever slept.
The only detractor we experienced was that during our stay there was what appeared to be family group of 4 adults and 3 children who appeared to believe that the club lounge was some sort of All-Inclusive package for them. Their omni presence in the lounge made visiting less desirable. On our last evening we entered the lounge to see the Riverside of the City at night. It's quite a nice view and good see with the lights on the bridge lit. We were a little surprised to see this family group sharing their McDonalds food and Chinese take-away with each other and the 'mother' changing the baby's nappy then disposing the soiled nappy in one of the bins around the lounge. One for my memoirs I think!
Checking out was taken care of on reception by Paulo; a very pleasant young man who was professional enough to ask the right questions. After learning we that we would not be leaving until 5 pm he suggested giving us another key card for the lounge where we could spend our last hour and had the Porter take care of our baggage.
I don't know when we will be back in Lisbon but the good news is... I know we will be staying in the Sheraton.
- Official Description (provided by the hotel):
- Completely refurbished combining modern elegance and simple relaxing design, the hotel is located in one of the city's most prestigious business districts. Only 15 minutes from Lisbon's International Airport, the Sheraton is easily accessible by train, bus, subway or car, with fabulous shopping, theatres, art museums, and nightlife just a short walk away. ... more less
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- Also Known As:
- Sheraton Lisboa Hotel Lisbon
- Sheraton Lisboa Hotel And Spa
- Sheraton Lisbon
- Lisbon Sheraton