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“Incredible product! Fantastic facilities”

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Sheraton Lisboa Hotel & Spa
Ranked #66 of 247 Hotels in Lisbon
Certificate of Excellence
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Incredible product! Fantastic facilities”
5 of 5 bubbles Reviewed February 24, 2013

Part of a euro trip with my wife. An absolutely fantastic state of the art hotel with beautiful amenities, lovely people and excellent facilities to match. Great location as well however ehat really comes to mind is the stylish decor- as someone called it "not a regular sheraton.... A sheraton on steroids!!!" - in a great way!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michaelandkathiastrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review, March 5, 2013
Dear Guest, Thank you so much for the wonderful comments you have posted subsequent to your recent stay with us. We are indeed very pleased to hear that your stay has been a most pleasant and enjoyable one and that both the hotel and all we have to offer, as well as our staff and the quality of service have been up to your expectations. Again, many thnaks for sharing your thoughts. Kind regards, Antonio Pereira, General Manager
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1,946 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (248)
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Bucharest, Romania
Level Contributor
181 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed February 16, 2013

This hotel is in easy access from the airport and close to the city center. The spa is very nice
(even if it is not included and they charge you 15 eur/person/day to enter); the view from the top floors is very nice and rooms are very modern.

Room Tip: To for the top floor rooms.
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  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Catalin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netherlands
Level Contributor
103 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed February 16, 2013

Everything you may expect from a high profile hotel. All thinkable facilities including an excellent and well equipped gym and a superb restaurant on the top floor with a great view over the city.
My room was absolutely great with a full glass bathroom. The bar serves every kind of port wine and is of a high standard. Breakfast is served in a very luxury environment with the availability of very dedicated staff. Well organized!

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BernardoNetherlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review, February 25, 2013
Dear Guest, Thank you for the wonderful comments that you have posted, subsequent to your recent stay with us. We are indeed ver pleased to know that you have fully enjoyed your stay with us and that both the hotel facilities, its comfort and decor have been highly appreciated. Again, thank you so much for sharing your positive comments. Kind regards, Antonio Pereira, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
52 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed February 14, 2013

All in the hotel was very good, the reception, the room, the bed, view, comfort.

The rooms are very spacious and comfortable, you have electronic controls for the window shades both in the room and the bathroom. All works well and it's very clean

There is one thing that doesn't let me give a 5/5 rating, but because I didn't try: the food. I hope next time I have the chance, however the typical portuguese food in the street has the priority

Room Tip: The higher floors to have a better view of the city
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CaTiLo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review, February 25, 2013
Dear Guest, Thank you for having selected the Sheraton Lisboa Hotel & Spa for your recent stay in Lisbon. We are delighted to learn that your experience has been a really positive one and we have really appreciated reading your comments about our hotel, our services and standards. We sincerely hope that you visit us again soon and that you give us the pleasure of visiting one of our restaurants - be sure that you will not be disappointed! Until such time. Kind regards, Antonio Pereira, General Manager
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Saland
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed February 8, 2013

Very nice suite in the 23rd floor. Superb view over the city till the river. Great breakfast buffet. Bar and restaurant on the top of the hotel (26th floor !!).
Good people working there. Clean.
Perfect hotel for business (lunch/drink with clients).

Room Tip: Ask for river view. Higher floors have less road noise.
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  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review, February 12, 2013
Dear Guest, We would like to thank you for having selected our hotel for your recent stay in Lisbon. Your comments have been really appreciated and we are delighted to learn that you have had a pleasant stay and have enjoyed both the hotel facilities and comfort as well as the wonderful view over the city of Lisbon. Trusting you will come back again soon. Kind regards, Antonio Pereira, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colchester, United Kingdom
Level Contributor
139 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed February 3, 2013

A typical Sheraton experience - excellent food (a great breakfast), superb property, first-class amenities, a spacious room with comfortable beds and a decent sized gym if you like to work out. I've been here half a dozen times on business and have never been disappointed. Although this is a nice hotel, when travelling with my family I prefer to stay in the older parts of Lisbon which have more character. The location for business however, is excellent. Regardless of location, if you are looking for a typical Sheraton experience surrounded by quality, you will not be disappointed.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John_Lawrence_Sasso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review, February 12, 2013
Dear Guest, Thank you so much for, once again, having stayed with us. Your comments on our hotel and our services and amenities are wonderful and have been highly appreciated. We all look forward to hosting you again in the future. Kind regards, Antonio Pereira, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kfar Saba
Level Contributor
91 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed January 30, 2013

We stayed in a Premium room, with a beautiful view from the 18th floor.
The room was correct. Again, was prepared for only one person in spite that we were two.
The presentation of the room was correct, the amenities were charming, some of the facilities did not work (weight, in side curtain, etc.).
It was for sure clean, specious, well heated.
The front desk wasn't very helpful, not even charming. They make you feel not important; they make you feel that they are, all the time, very, very busy.
Breakfasts is of course, of high standard, as per other Starwoods facilities and demand.

Room Tip: The highest the best
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ignaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review, February 12, 2013
Dear Guest, Thank you for having selected the Sheraton Lisboa Hotel & Spa for your recent stay in Lisbon. Although your comments reflect a few not so good points which in your view could have been better in order to make your stay a more pleasant one, we are happy to realize that your overall experience has been a positive one. Looking forward to hosting you again in a not too distant future. Kind regards, Antonio Pereira, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Lisboa Hotel & Spa

Property: Sheraton Lisboa Hotel & Spa
Address: Rua Latino Coelho 1, Lisbon 1069-025, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Lisbon
#17 Spa Hotel in Lisbon
#34 Family Hotel in Lisbon
#45 Romantic Hotel in Lisbon
#55 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Lisboa Hotel & Spa 5*
Number of rooms: 369
Official Description (provided by the hotel):
Completely refurbished combining modern elegance and simple relaxing design, the hotel is located in one of the city's most prestigious business districts. Only 15 minutes from Lisbon's International Airport, the Sheraton is easily accessible by train, bus, subway or car, with fabulous shopping, theatres, art museums, and nightlife just a short walk away. ... more   less 
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Also Known As:
Sheraton Lisboa Hotel Lisbon
Sheraton Lisboa Hotel And Spa
Sheraton Lisbon
Lisbon Sheraton

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