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“Great location, friendly staff, nice food”

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Sheraton Lisboa Hotel & Spa
Ranked #64 of 255 Hotels in Lisbon
Certificate of Excellence
Reviewed January 29, 2013

The location is close to almost anywhere you want to go, the staff would be more than glad to offer help to directions and transportation is easy.
We were met with friendly smiles and assisted when we asked for help. I had to change my room and the staff were so helpful to accommodate that as soon as possible.
Food is (a little expensive at the venue) but expected at a hotel, although the bar was overpriced so it's up to you then to eat and drink there or go to restaurants arund just a walking distance.
The rooms are clean and quiet, modern bathroom and love the idea of the whole glass bathroom and electrical window blinds .. the TV is Bang & Olufsen (wow) with great sound...
Someone said in another review it takes time to fill the huge bath tub and indeed it does, it feels like swimming lol.. but awsome experience.
Not far from the airport and the ride is a joy to the eye.
Too bad such relation experience is not complete, as the Spa is at a charge..

  • Stayed: January 2013, traveled on business
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Thank spectra7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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845 - 851 of 2,134 reviews

Reviewed January 28, 2013

I have been coming to this property since the late 1990's. It was getting old and some renovation around the turn of the century was somewhat halfheartedly performed. Recently, however, the hotel underwent a real renovation and has turned itself into a top Sheraton city property. The Club Floor rooms are extremely nice (even though I also doubt the beds are the real "Sweet Sleeper" ones...) with top notch bathrooms. The Club Lounge is a definite plus (Maria Ana takes extremely well care of guests). Top Floor restaurant is nice (albeit slightly on the expensive side). The adjacent bar can get quite noisy, which is a problem for the rooms just below on the 25th. floor (2500-2503, I think). The property is easily reached by subway (even from the airport), there is a taxi stand just outside, and Avenida da Liberdade is a 10 minute walk away.

Room Tip: Avoid rooms under the rooftop bar (2500-03). Try to get a down-town view.
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  • Stayed: January 2013, traveled on business
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1  Thank WorldflyerBrazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2013 via mobile

A special thanks to the Concierge who were particularly helpful with suggestions and directions. The room was spacious and modern, the bath huge and took little time to fill. Breakfast buffet was great, drinks at the bar in the evening were however, overpriced - €10 for a single Tia Maria. Hmm

  • Stayed: December 2012
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1  Thank LondonLazzle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2013

It is a nice property, but the bed was not like any Sheraton bed I have stayed on before.  Uncomfortable, with just a thin sheet over the mattress.  Maybe housekeeping was just lazy that day?

The spa is pleasant and there is a decent club lounge for SPG members. The room itself was tastefully done, with a large bathroom and tub. But sleep is the critical component of a hotel stay, and this bed was not up to the Sheraton brand standard. The front desk reassured me that all beds are like the one I stayed in, but I can't believe that's true. Other guests who stay at Sheratons frequently would post similar warnings.

  • Stayed: January 2013
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6  Thank kyle34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2013 via mobile

A little out of the way, but an easy walk to the train and cabs always available. Service was great. Room was comfortable. Penthouse view awesome. Restaurant on high floor was very entertaining (molecular gastronomy), but not the best food we had in Lisbon. Breakfast buffet so-so. If you can, go out to eat. There are many Cafes a short train ride away. Helpful concierge. Great bell men!

  • Stayed: December 2012
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1  Thank DDPTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this reviewResponded February 25, 2013

Dear Guest, Thank you for choosing the Sheraton Lisbon for your recent stay in the city and for your positive comments on our hotel, our service and our staff. Looking forward to hosting you again soon. Kind regards, Antonio Pereira, General Manager

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Reviewed January 12, 2013

I really enjoyed my stay at this hotel. It was very clean and the staff was quite friendly. It's a one minute walk from a subway station and a 10 minute walk (a really nice walk) to where you can catch all the tour buses. It also has a great, but expensive, bar on the top floor. The walls of the bathrooms were a little weird, in a very modern design sort of way, but very clean. I would recommend this hotel to anyone visiting Lisbon.

Stayed: June 2012
1  Thank Bobby D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this reviewResponded January 17, 2013

Dear Guest, Thank you so much for choosing our hotel for your recent stay in Lisbon. We are very pleased to read your comments which clearly show your entire satisfaction with our hotel, our staff and our quality of service. No doubt your comments will help us motivating our staff. Hope to have you back again soon. Kind regards, Antonio Pereira, General Manager

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Reviewed January 6, 2013

Spent two nights here at the end of a 20 day trip. Modern room with electronic curtain and open bathroom (that can be curtained off w/ electronically operated curtain. Wonderful bathroom with large tub. Comfortable bed. Helpful lobby staff and efficient check in and check out. 100 yards (or less) from front door to metro. 10 Euro taxi ride to airport (as I recall), and 5 Euro taxi ride (as I recall) to Rossip train station. Not centrally located but Lisbon is small enough that not being in the middle of things isn't really an issue. 10 minutes by taxi to wherever you'd want to go, a bit longer by metro w/ waiting time. I'd stay here again if the price were right.

  • Stayed: December 2012, traveled as a couple
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2  Thank CharlieinTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antoper, General Manager at Sheraton Lisboa Hotel & Spa, responded to this reviewResponded January 17, 2013

Dear Guest, Thank you so much for having selected our hotel for your recent stay in Lisbon. Your comments are indeed very positive and we sincerely appreciate the detailed comments about our hotel, our staff and the service we provide. We sincerely hope that you give us the chance of welcoming you back again sometime in the near future. Until such time. Kind regards, Antonio Pereira, general Manager

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Additional Information about Sheraton Lisboa Hotel & Spa

Address: Rua Latino Coelho 1, Lisbon 1069-025, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Lisbon
#16 Spa Hotel in Lisbon
#34 Family Hotel in Lisbon
#45 Romantic Hotel in Lisbon
#55 Luxury Hotel in Lisbon
Price Range: $167 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Lisboa Hotel & Spa 5*
Number of rooms: 369
Official Description (provided by the hotel):
Completely refurbished combining modern elegance and simple relaxing design, the hotel is located in one of the city's most prestigious business districts. Only 15 minutes from Lisbon's International Airport, the Sheraton is easily accessible by train, bus, subway or car, with fabulous shopping, theatres, art museums, and nightlife just a short walk away. ... more   less 
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Also Known As:
Sheraton Lisboa Hotel Lisbon
Sheraton Lisboa Hotel And Spa
Sheraton Lisbon
Lisbon Sheraton

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