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Reviewed April 10, 2019

Our recent trip to Lisbon was a sheer delight having experienced and enjoyed the best service imaginable at the Four Seasons Hotel Ritz Lisbon.
The hotel is superbly managed and the attention to detail is remarkable and heart-opening as the effort by every single member of staff is aimed to meet ones every need.
Lisbon is a beautiful city with much to offer - a stay at the Four Seasons make a trip, just for that reason alone worthwhile.

Date of stay: March 2019
  • Trip type: Traveled with family
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Review collected in partnership with Four Seasons
Thank MichaelK K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2019

The Ritz provides a level of service and quality that reflects both the status of the name and the brand.
Exceptional breakfast. Knowledgeable and helpful concierge staff . Central location for all Lisbon has to offer!

Date of stay: March 2019
  • Trip type: Traveled as a couple
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    • Rooms
    • Cleanliness
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Review collected in partnership with Four Seasons
Thank Tour61140228184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2019

The hotel was flawless and the driver Armando who took us to Sintra was the best! He was knowledgeable, kind and fun! He has a great car , his knowledge was incredible and I have travelled all over and he was one of the best I have had. The property was beautiful and they couldn"t do enough for us. Loved this property!!

Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
Thank Bev1232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2019

Overall, very nice stay. Staff, as expected was excellent!! Concierge recommendations were great and we received special treatment at the restaurants booked for us by the concierege.

The lobby and restaurant were in excellent condition and the 80 minute massage is highly recommended.

On the down side, as of March 2019 the hotel is undergoing some construction which resulted in the pool being closed. Also, rooms could use a bit of an update as the furniture was not to the quality expected from a Four Seasons. Room, however, was very clean and the beds were extremely comfortable.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
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Review collected in partnership with Four Seasons
1  Thank CLRRB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2019

When Four Seasons and Ritz Carlton conjoin on a premium property, you get a vintage hotel experience that appears to get better with time.

Unobtrusively perched on one of the claimed "seven hills" of Lisbon, the unassuming side street short driveway approach belies the marbled opulence of the public areas that dazzle the eye after you are ushered in by an exceptionally warm and hospitable entrance staff. The lofty site provides hotel guests with fortuitous views of the hotel gardens, the Tagus River, the Alfama, the Eduardo VII Park, the Harbor, the Basilica da Estrela and the Marques de Pombal Square. And if you hit the outstanding rooftop Running Track/Fitness Center, you can drink in all those glorious vistas at your all-around leisurely or sporty pleasure.

This is a 5-star Bourbon French-Art Deco adorned modern hotel whose Foyer and enormous Almada Negreiros Lounge are lavishly bedecked with striking exotic floral arrangements, etched gold frescoes and a museum-worthy private collection of last-century Portuguese paintings, sculptures, and tapestries.

A Bar area discreetly tucked away beside the even more discreet small shopping corridor offers a short menu of casual items served with flair, an apparently do-it-yourself piano and occasional run-ins with the likes of Al Franken. The humorous warmth of the Bar staff was manifested by their unasked proffering of switch-out white linen service that allowed us to sit there and feast on our "Time Out Food Hall" Stall take-outs with the measured flourish of the Varanda Restaurant.

Hotel service is peerless, especially as provided by the Concierge staff, especially the most senior gentleman thereof who unerringly and courteously facilitated the activities of our 5-night stay there, including an introduction to the delights of fado - and the iconic singer Amalia Rodrigues. The 24-hour laundry/dry cleaning service is outstanding.

This hotel is a favorite of high-end tour groups, who crowd the Foyer most mornings before being herded onto their buses. As such, the "Superior" rooms (otherwise known as the Standard room in less lofty venues) which cluster the first 8 (or 10?) floors of the property along with the Premium rooms (floors 1-6) appear to bear the wearing brunt of heavy usage. Nonetheless, this property remains the grand dame of Lisboa's accommodations ... her service staff are pearls of the first order.

Room tip: Upper floors have premium views, furnishings and amenities.
Date of stay: April 2018
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Rajamora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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