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“Classic Elegant Hotel”

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Four Seasons Hotel Ritz Lisbon
Ranked #19 of 246 Hotels in Lisbon
Certificate of Excellence
Seaford, New York
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Classic Elegant Hotel”
Reviewed July 7, 2014

This was a beautiful classic elegant hotel with large rooms with a very large, well equipped beautiful bathroom. The closet was a bit old and had limited storage but minor inconvenience in comparison to the architecture and lines of this old hotel. The hotel had free wifi and worked very well. The rooms were clean and spacious, the services of house keeping is excellent. The only thing missing was coffee/tea in the room.

The hotel staff was very friendly and helpful.

The views from the rooftop track were stunning - and overlooked the city. If you visit this hotel go up to the spa and check it out. We took photos up there and they were wonderful.

Location is not the most convenient, need to take a taxi (5-7 min) to shopping or dining areas. This important as the hotel only has one restaurant and a bar in the hotel, and they were both extremely expensive.

Overall, I would recommend this hotel. We enjoyed our stay and would recommend to other.

  • Stayed June 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank LynnmarieLINY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRFSLisbon, General Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, August 12, 2014
Dear LynnmarieLINY,

Thank you for such great feedback. We're happy to hear you liked our rooms and the excellent housekeeping service! We take great pride in our service and we're glad you found the staff to be friendly and helpful. We're also happy to know you were able to enjoy the stunning views from our rooftop running track, and that you would recommend us to others as a place to stay.

Best regards,

Ricardo Acevedo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,525 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (246)
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English first
Toronto, Canada
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 4, 2014

We were on a 2-week holiday, with the first week being in Lisbon. They really did pay attention to the details. When I got there, they had cookies and chocolate milk in the room for the kids. A special bed made up for my daughter with a Minnie Mouse Comforter, and the crib had a stuffed bear for him to play with...

Just a short walk away, there were some great little restaurants that came in very handy for dinners.

The concierge team was very attentive to our needs on ensuring that our taxi was always a SUV or a mini-van to fit our stroller.

The best part though was that I could use twitter to communicate with them. Any question I had, I would tweet and they would respond right away. Not many have the capabilities to interact in real time like that. The WiFi was great with no service interruptions.

The room was good, elevators were a bit slow and small, but the property itself was very nice.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank F_Hamidani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRFSLisbon, General Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, August 12, 2014
Dear F_Hamidani,

So glad to hear we made your week in Lisbon with the family a great one. Our little guests are just as important to us as our adult guests and we love to make them feel at home! So glad we did so with your family.It was a real pleasure to interact with you on Twitter, and we look forward to your tweets in your next stay!

Best regards,

Ricardo Acevedo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sugar Land Texas
Level Contributor
297 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed July 3, 2014

This hotel is owned by a local person and managed by Four Seasons. A lot of the common areas are decorated with his artwork. Also, there were large and beautiful floral arrangements. Our room overlooked the park and some of the trees were in bloom. This great view was somewhat marred by the large soccer screen for the World Cup. Be sure to go to the roof and onto the jogging track. You will get a beautiful view of the city.

It is a little remote from the old city but a short walk takes you to the Metro which was easy to use and efficient. The rooms were large and modern.

  • Stayed June 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank slhokie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRFSLisbon, General Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, August 12, 2014
Dear slhokie,

Thank you for your great feedback. We're very happy to know you enjoyed our hotel, its beautiful artwork and of course the great views from the rooms and from the rooftop running track.

We hope to see you again soon.

Best regards,

Ricardo Acevedo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Bay, Florida
Level Contributor
743 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
Reviewed July 2, 2014

We spent three nights at the Four Seasons Ritz in Lisbon. It is a beautiful hotel with large rooms and large, well equipped bathrooms. Although we were overlooking the street, it was very quiet. The bed was comfortable and sleep quality high. The room had cable TV with many channels and good, strong WiFi. The views from the other side of the hotel are amazing. The hotel is not in the middle of the sights, but it is a fairly easy walk down hill and a relatively inexpensive cab ride back. We had several catered meals there as part of our tour as well as daily breakfast. The meals were excellent. The staff was very friendly and helpful. The only complaint was the low water pressure and the length of time it took for the bathtub to fill. But, planning ahead, it worked out OK.

Room Tip: Higher up and on the park side gives a great view.
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  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JackofPBFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRFSLisbon, General Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, August 12, 2014
Dear JackofPBFL,

Thank you for your great review. We're very glad to know you enjoyed your stay in Lisbon with us. We're also happy to know you liked your room and bathroom and that you were able to enjoy this wonderful city as well as the hotel and of course our wonderful food. Our service is something we take great pride in and we're happy you found our staff to be friendly and helpful.

We hope to have you stay with us again soon.

Kind regards,

Ricardo Acevedo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Egg Harbor NJ
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 1, 2014

Hotel was selected by Vantage as part of river cruise package. Hotel was wonderful. I used the indoor pool and spa facilities. Beautiful women's "locker" room, well stocked with shampoo, lotions, robes, cucumber water, dried fruit, etc.

Room was beautiful. Service was great. Meals were excellent. I did venture down the street for coffee and pastries since the cafe prices were high. Their cup of coffee was almost 8 euros and I paid 1.5 euros down the street. It is such an elegant hotel, I guess I can understand the prices. I'm sure many were on business trips with all expenses paid. I was just trying to stretch my euros for the full two weeks in Portugal.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRFSLisbon, General Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, August 12, 2014
Dear Pam P,

Thank you for your great feedback. We're happy to hear your stay with us was wonderful and you enjoyed our

Spa and pool. We're also glad to know you liked your room and that the service was great as well.

We hope to have you stay with us again soon.

Best regards,

Ricardo Acevedo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murfreesboro, Tennessee
Level Contributor
114 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed July 1, 2014

This is a very old style hotel, with great service indeed but that, in my opinion, feels a bit old. Very big rooms, great cleaning service, excellent and attentive staff.

On the down side, the bar and restaurant are really, really expensive. €37 for the buffet breakfast is really a lot and €15 for a pint of beer also. And both are, honestly, unwarranted.

Great views from the top floor but this is not a central place so going anywhere in the city is either a 30 min walk or a taxi ride

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pbarone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Africa
Level Contributor
117 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed June 30, 2014

The Four Season's hotels are the only place my husband and I sleep better than at home in our own bed! How this is possible only the FS knows.
CAPPUCCINO rating: The cappuccino's are strong but I give it *****

Room Tip: Ask for a non-smoking floor if that is important to you. The SPA is expensive but have great treatme...
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CoolRamblings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Ritz Lisbon

Property: Four Seasons Hotel Ritz Lisbon
Address: Rua Rodrigo da Fonseca, 88, Lisbon 1099-039, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Lisbon
#4 Business Hotel in Lisbon
#6 Family Hotel in Lisbon
#12 Romantic Hotel in Lisbon
#17 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Ritz Lisbon 5*
Number of rooms: 282
Official Description (provided by the hotel):
Four Seasons Hotel Ritz Lisbon Rises from one of Lisbon’s seven hills and is one of the most prominent modern landmarks of the city. Located in the heart of the city within walking distance from the historic "old town." Its restaurant "Varanda" overlooking the park is acclaimed as the city’s most sophisticated restaurant for business lunches or more intimate diners. The Ritz Spa is located on the garden level of the Hotel and offers relaxing views over the garden and the Eduardo VII Park. It features an indoor lap pool, pool lounge area and multi-functional treatment rooms. With a unique setting on the rooftop of the Hotel and offering breathtaking views over the city, the Fitness Centre provides its guests with exclusive facilities and state of the art equipment. ... more   less 
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Also Known As:
4 Seasons Hotel Ritz Lisboa
Four Seasons Lisbon
Ritz Lisbon
Lisbon Four Seasons
Lisbon Ritz

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