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“Extraordinary Hotel”

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Four Seasons Hotel Ritz Lisbon
Ranked #19 of 247 Hotels in Lisbon
Certificate of Excellence
Sunnyvale, California
Level Contributor
105 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Extraordinary Hotel”
Reviewed October 12, 2013

Loved every minute of my three-day stay at this hotel. Our room was wonderful, with every comfort imaginable. The breakfast buffet was super, and situated in a beautifully decorated room that made it all the more enjoyable. Don't miss their fitness room/spa with a marvelous view of Lisbon while you run their outside track around the perimeter. Their equipment is first class with nothing missed.

Room Tip: I'm certain any room in this hotel will be marvelous.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RDB27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, October 18, 2013
Bom dia!

Thank you for such a great review. We're very happy to know we made your stay at our hotel a memorable one, and that you enjoyed every minute!

We do pride ourselves in our unique and spacious rooms, and are so glad to hear that you enjoyed yours, and also that you went up to our rooftop Fitness centre, it really is a one-of-a-kind.

Also, we are of course ddelighted to hear that you liked the breakfast buffet. There is no better way to stary your morning in Lisbon.

We look forward to your next visit,

Obrigado!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,530 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (246)
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Sarasota
Level Contributor
92 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed October 12, 2013

This hotel lives up to its reputation as a most high end venue . Very spacious rooms and especially spacious bathrooms. Clean, well lighted (in the age of the dreadful fluorescent) and pleasant colors and decorations.

The restaurant scheduled a gourmet meal for a wine and food society that was somewhat delayed in timing for some unknown reason. Since this was not the regular restaurant, I am unable to comment on how the restaurant might function for regular guests.

The room rate while we were there was about 35% of what similar accomodations in Zurich or Paris might have cost. Very good value for money.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cuisinaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, October 18, 2013
Boa tarde!

Thank you for your review. We're happy to hear that you enjoyed our hotel, especially the spacious rooms and bathrooms, as well as the decoration and lighting.

We hope that the slight delay with the wine tasting dinner still allowed you to fully enjoy the experience.

We also very much appreciate your comments on the great value for money of our Four Seasons Hotel Ritz Lisbon..

We hope to have you stay with us again soon,

Obrigado!
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London
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 10, 2013

stayed in the 4 seasons for a recent conference. rooms are large and comfortable as one would expect.

running track on the roof a great feature and lovely views over the city too.

only negative is that its a cab-ride from the old town centre, although this is only a few euros/5 mins.

Stayed September 2013, traveled on business
Helpful?
1 Thank daytrader33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, October 18, 2013
Bom dia!

Thank you for your review. We're glad you enjoyed our hotel and the spacious, comfortable rooms, and are happy to hear that it was up to par with your expectations.

We are also delighted that you had the opportunity to run on the rooftop track in our Fitness Centre, it really is one of a kind, and the views, arguably the best of Lisbon.

Location-wise, fortunately as you say, a short taxi ride will take you to the bustling old part of town, allowing you to relax back in the hotel.

We hope to have you stay with us again soon,

Obrigado!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 10, 2013

It is a beautiful hotel, the service was excellent. Specially the Concierge who where very helpful and efficient. We ,made our reservations through American Express Platinum, so we were lucky and got and upgrade to a fabulous suite. They also gave me a gift for the spa of 85.00 US which was very nice.
The breakfast buffet was amazing, and they have light lunche and diners at the bar which were very pleasant.
The only draw back for me, was the location: although you have a great view you are up in a hill....there is not much around the hotel, you have to walk down to get to the main avenue..

Room Tip: Make reservation trough Amex
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Florence A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, October 18, 2013
Boa tarde!

Thank you for your wonderful review of Four Seasons Hotel Ritz Lisbon. We're very glad to know you enjoyed our hotel overall, that you were happy with your upgrade and spa treatment.and that our concierge was helpful during your stay. This is what we strive for daily.

In what concerns the location, as you say, it is just a short walk from the main shopping street in Lisbon, for instance, and it is quieter than other busier neighborhoods, but we do hope that this gives our guests the opportunity to unwind and relax.

We hope to have you stay with us again soon,

Obrigado!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
102 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed October 7, 2013

We recently stayed at the Four Seasons Ritz in Lisbon and thought it was nice. It wasn't the most amazing place we've stayed in so if I compare it to that, I can only give it 4 stars. As others have mentioned, the building is really ugly on the outside and it's a good 20-minute walk to the part of town you will probably want to eat dinner and sightsee in. The staff is fine. I wasn't blown away by anyone in particular but we didn't have problems with them either. The rooms are nice and a good size - they are also extremely quiet. We had a great balcony overlooking the park. We found it odd that the more expensive a place is, the less you get. Like a complimentary cup of coffee in the morning. Anyway. It was fine. I wouldn't stay there again though.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JMurph40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, October 18, 2013
Bom dia!

Thank you for your review. We appreciate your feedback on the location and service, and we're glad to hear that you enjoyed our peaceful rooms with a view overlooking the park.

Four Seasons Hotel Ritz Lisbon was built in the 1950’s with the aim of imparting upon the city a modern legacy, and although the design of any product is very personal and specific to each individual's taste, we do hope that the spacious interiors housing 18th-century replica furnishings and the outstanding collection of contemporary Portuguese tapestries, paintings and sculpture were more to your liking.

We truly hope we have the opportunity of welcoming you again in Lisbon, to make your experience with us more memorable

Obrigado!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 7, 2013

Great hotel and amenities. The room was really comfortable (after discovering how to turn off the noisy A/C). The bathroom was amazing with double sinks, bathtub and separate shower. The (small) tv was somehow deformed and the quality of the signal was a shame.
The restaurant was extremely good and all details were covered. The small bar was very comfortable but extemely expensive (5euro for 1 espresso, 7,5euro if it had some milk). For a couple of sandwiches and two glasses of wine we touched 40 euro each. While I do understand the high standard of this hotel... I felt like taken advantage of.
The pool is very nice. A jacuzzi is missing but the roof terrace for running and excercise is going to make you forget about it.

Room Tip: Higher floor rooms are the best ones for the view
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edoardo_Fiorentini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, October 18, 2013
Bom dia!

Thank you for your review. We appreciate your feedback on the bar, and we're glad you enjoyed eating at our Varanda restaurant.

We're also very happy to know that our spacious rooms, bathrooms and our unique rooftop fitness centre and the pool in the Spa were to your liking.

We would also like to let you know that we have since sent in our technical team to improve the Tv signal.

We hope to have you stay with us again soon,

Obrigado!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 7, 2013

The Ritz Four seasons is definitely the best in Lisbon, the person l is fantastic and always available, the location is walking distance to downtown and to Av da Liberdade which is perfect.
Choose the rooms with the view on the park, are very relaxing and be careful if you need to use your cell , In the upper floors reception is not the best for TMN.

Room Tip: View on the park
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Filipe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, October 18, 2013
Bom dia!

Thank you for your review. We are extremely proud that you have recommended us as the best Hotel in Lisbon, this is really how we hope to make each one of our guests feel.

We're delighted to hear that you had a good stay at our hotel, that you were happy with the location and proximity to the City’s main Avenue, Avenida da Liberdade.

We are also extremely pleased that the quality of our service met your expectations, and that you found our rooms peaceful and enjoyed the views over Eduardo VII Park.

We hope to welcome you to our hotel again soon,

Obrigado!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Ritz Lisbon

Property: Four Seasons Hotel Ritz Lisbon
Address: Rua Rodrigo da Fonseca, 88, Lisbon 1099-039, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Lisbon
#4 Business Hotel in Lisbon
#6 Family Hotel in Lisbon
#12 Romantic Hotel in Lisbon
#17 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Ritz Lisbon 5*
Number of rooms: 282
Official Description (provided by the hotel):
Four Seasons Hotel Ritz Lisbon Rises from one of Lisbon’s seven hills and is one of the most prominent modern landmarks of the city. Located in the heart of the city within walking distance from the historic "old town." Its restaurant "Varanda" overlooking the park is acclaimed as the city’s most sophisticated restaurant for business lunches or more intimate diners. The Ritz Spa is located on the garden level of the Hotel and offers relaxing views over the garden and the Eduardo VII Park. It features an indoor lap pool, pool lounge area and multi-functional treatment rooms. With a unique setting on the rooftop of the Hotel and offering breathtaking views over the city, the Fitness Centre provides its guests with exclusive facilities and state of the art equipment. ... more   less 
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Also Known As:
4 Seasons Hotel Ritz Lisboa
Four Seasons Lisbon
Ritz Lisbon
Lisbon Four Seasons
Lisbon Ritz

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