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“A True Delight”

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Four Seasons Hotel Ritz Lisbon
Ranked #19 of 248 Hotels in Lisbon
Certificate of Excellence
Pittsburgh, Pennsylvania
Level 4 Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“A True Delight”
Reviewed September 8, 2013

We spent only two nights at the Four Seasons Hotel Ritz but we were very pleased with all aspects. We arrived in Lisbon in time for a late lunch and everything was delicious -- I highly recommend the sushi lunch when it is available. Michael in the bar/cafe went out of his way to welcome us and provide advice to improve our stay including introducing us to Ginja (a must try) and the small custard cakes that the Portuguese love (and now so do we). He also suggested a trip to the fitness center - you can work out if you like - but the view of Lisbon is not to be missed from that vantage point. We booked a day tour to Sintra through the hotel and all of the details were taken care of for us so we could just sit back and relax. Spacious comfortable rooms and overall a wonderful stay.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank VacayMyWay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, September 9, 2013
Boa tarde!

Thank you for your great review. It is very good to know that we managed to make your stay a memorable one. All our staff works daily to provide our customers with the best experience possible, and we're happy Michael was spot-on with his suggestions for you.

We're very happy to know you enjoyed our Hotel and Lisbon, and look forward to welcoming you again soon!

Obrigado.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (249)
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melbourne
Level 6 Contributor
92 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed September 7, 2013

This is a particularly friendly and cosy hotel. the staff are helpful and cheery.
the facilities are amazing.
the running track on the roof was out of order, but great for photos.
the pool is delicious.
the laundry service however is shambolic. an 800£ black jacket came back grey and black, ruined forever.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank highabove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
los angeles
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 3, 2013

My family stayed at the four seasons Lisbon in August . We stayed in the junior suite that was very comfortable and clean. Turn down was nice. We were disappointed in that they did not offer any pool service. There was only a carafe of water that you could help yourself to. No spritzes or regular offered treats like other four seasons that we had been to :(

Stayed August 2013, traveled with family
Helpful?
1 Thank Luxury321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, September 5, 2013
Bom dia!

Thank you for your feedback. We're glad to know you enjoyed our junior suite and our Hotel, as well as the turndown service.

We have shared your concerns on the pool service with our management as we value all our guests' opinion.

We hope to see you again,

Obrigado!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 6 Contributor
142 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed September 1, 2013

I'll have to come back to this hotel a few more times to figure out what is so wonderful about staying here. The basics are all excellent: service, cuisine, spa and gym, location, bed, and bathroom. I especially recommend the lunch buffet and the rooftop pilates/gym.

These things are all nice, but what sets the hotel apart and makes me want to return is it's distinct character. Like the Okura in Tokyo, there are parts of this hotel that seem unchanged, a time capsule from another era. It's paradoxical because the hotel has an incredibly generic 50's quality, but there is something about how well run and maintained that makes it very distinct and authentic. Authentic what? I will have to keep going back to find out.

Since this hotel seems not to have any ambition of existing in 2013, I was less annoyed at the high daily fee for wifi, I think 35euros/day. Also room service is very good, but costs easily 6 times what the same dishes would cost outside the hotel.

Room Tip: Ask to face the park, odd numbered rooms
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gandaratravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, September 5, 2013
Bom dia!

Thank you for such a great review.

We're really glad you enjoyed our Hotel and all its facilities. It's also very good to know that you liked our unique decoration and that we provided such an enjoyable experience that you want to come back, this is what we work for every day.

We look forward to having you stay with us soon!

Obrigado.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southern California
Level 6 Contributor
223 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed September 1, 2013

Our room was on a higher floor which had beautiful views of the city. Our room was very spacious with a large balcony. If you look down, you can see the swimming pool. On one of the nights we were there, they had a fashion show around the swimming pool which fun to watch a bit from the upper floor. There were two sinks in the bathroom, a separate room for the toilet and bidet, a large shower, and a separate tub. Their minibar was stored in a closet. They have a running track on the rooftop. If you go up there in the evening, you can see the lights of the city. Awesome.

  • Stayed June 2013, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LindaRoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
Reviewed August 30, 2013

We're just back from a 4 night stay & it was brilliant. The room was spacious & comfortable, the staff were helpful & kind and the gym/ spa were among the nicest we've seen. We travelled with 2 small children, we were able to check in early & lots of thought had been given to making them feel welcome right down to colourful bedding & things on the doors to stop small fingers getting squashed. It put other 'family' hotels to shame. The pool was mostly empty & staff lent us toys & floats to play with. The concierge was well informed & helpful. This hotel was a brilliant base to explore Lisbon & we plan on returning to Lisbon really so that we can stay there again.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LondonFlamingos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, September 2, 2013
Bom dia!

Thank you for your great review. We're very glad that we were able to offer you such a fantastic experience and that you found our Hotel to be a "brilliant base to explore Lisbon".
One of our goals is to provide the best for our customers and leave them with the wish of coming back, and it's great to know we achieved it.

We look forward to having you with us again!

Obrigado.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 4 Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 30, 2013

I stayed one night on my way to a spa in the interior of Portugal. The hotel is magnificent. As is typical of four seasons, the service was exemplary. I was upgraded to a 10th floor room with a balcony which is also super convenient to the top floor gym. Gym staff was also super friendly and even showed me around the place. You never go wrong w four seasons and this hotel is no exception.

  • Stayed August 2013, traveled solo
    • Value
    • Cleanliness
    • Service
Helpful?
Thank skiergirlnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, September 2, 2013
Bom dia!

We're very glad you enjoyed our Hotel, and that we could make your short stay a memorable one.
We work every day to achieve the excellence our customers expect from us and from Four Seasons and we're very happy to know we did just that.

We hope to see you again soon on a longer stay!

Obrigado.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Ritz Lisbon

Property: Four Seasons Hotel Ritz Lisbon
Address: Rua Rodrigo da Fonseca, 88, Lisbon 1099-039, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Lisbon
#4 Spa Hotel in Lisbon
#6 Family Hotel in Lisbon
#12 Romantic Hotel in Lisbon
#17 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Ritz Lisbon 5*
Number of rooms: 282
Official Description (provided by the hotel):
Four Seasons Hotel Ritz Lisbon Rises from one of Lisbon’s seven hills and is one of the most prominent modern landmarks of the city. Located in the heart of the city within walking distance from the historic "old town." Its restaurant "Varanda" overlooking the park is acclaimed as the city’s most sophisticated restaurant for business lunches or more intimate diners. The Ritz Spa is located on the garden level of the Hotel and offers relaxing views over the garden and the Eduardo VII Park. It features an indoor lap pool, pool lounge area and multi-functional treatment rooms. With a unique setting on the rooftop of the Hotel and offering breathtaking views over the city, the Fitness Centre provides its guests with exclusive facilities and state of the art equipment. ... more   less 
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Also Known As:
4 Seasons Hotel Ritz Lisboa
Four Seasons Lisbon
Ritz Lisbon
Lisbon Four Seasons
Lisbon Ritz

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