We spent three nights at the Olissippo, one of two or three other large tour groups. The hotel was in a decent location, just a short walk to El Corte Ingles shopping center which had a wide array of eating establishments, but it was not in the city center. The rooms are small but comfortable enough and the staff is friendly and helpful. Unfortunately, the hotel is not equpped to handle the number of tour groups booked at one time. There are only three very small elevators. You can squeeze six very thin people into each elevator if you don't have any luggage or handbags and if you aren't protective of your personal space. One of the elevators was out of service, and one stopped unexpectedly between floors, so catching an elevator required a long wait, extreme patience, and a bit of good luck. One of the groups staying with us had to handle their own luggage, so only a couple of people could fit into the elevator at a time when they were checking in or out. If you did manage to get in, the elevator would stop at every floor on the way down, where frustrated guests who had seen several come by full were hoping to catch it. Some people tried going up in order to go down, which only made the problem worse. Several people from our group were late for our tour, having waited over 10 minutes for an elevator. DO NOT TRY TO TAKE THE STAIRS! One couple from our group, realizing that no elevators were coming, tried to walk down and ended up on the second floor roof. All the doors locked behind them and they were forced to climb through a window, go through someone's room, and unlock the door from that side. Fortunately the occupants of the room let them through instead of calling security. I'm glad I didn't find out about this until we had checked out, as my wife and I would have been very nervous staying on the 8th. floor and not being able to walk downstairs in an emergency. The lobby was very small and had limited seating, so when the groups were leaving near the same time it was crammed with luggage and people had to stand or wait outside. In addition, guests had to pay a 15 euro cash deposit (no credit cards were accepted for this service) to get a lock for the in-room safe, an inconvenience for people from outside the EU carrying limited cash. The breakfast was decent but nothing special. This hotel would be OK if it had more elevators or fewer tour groups, but because of the problems we experienced I would not stay there again.
- Official Description (provided by the hotel):
- The Hotel Olissippo Marquês de Sá, is a 4 star Hotel, located in one of the most elegant areas of Lisbon, near by Calouste Gulbenkian Foundation, Av. da Republica, Saldanha and subway station. The hotel offers 164 rooms, Varanda do Marquês Restaurant, Cocktail Bar, 7 multi-purpose rooms, Room Service, Laundry service and Garage for 120 vehicles.The Restaurant Varanda do Marquês accomodes up to 150 seated guests. The Cocktail Bar for 76 people together with Room Service, complete Food and Beverage offer.The 164 rooms, equipped with individual ar conditioning, direct telephone, satelite TV, radio, private safe, hair dryer and a working desk.The Hotel also offers 7 multi-purpose rooms, guaranteed to cater all meetings, seminars, exhibitions and banquet requirements. ... more less
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- Also Known As:
- Olissippo Marques De Sa Hotel