Thank god I only stayed one night. BTW I hate giving a bad review..
Appreciate its 5 star based on the amenities offered but it should factor in age and décor.
Check in was poor, the staff seemed as tired and indifferent as the hotel and in need of a refresh - both reception and concierge/porters.
The lifts are old clunky need a refresh - and that sets the scene.
The room was old, grimy - the sort of grime that is born of needing a repaint and refurb. Incidentally paint peeling off the bathroom doors, crack in the sink, jus very very old and dated. A cheap blind on the window that let in loads of light. Really like something out of the '80's or '90's
Location ok but not great. Just couldn't bring myself to avail myself of any of the services here.
really wouldn't recommend this to anyone unless they were looking for a 3 star experience - at best...
Sorry Tivoli, but at the very least you must acknowledge the rooms are nowhere near a 5 start standard, comparing this review to my review of the intercom at Porto or Baxia House at Lisbon you will see my reviews are generally very positie
- Official Description (provided by the hotel):
- Welcome to the Tivoli Avenida Liberdade Lisboa, the Grande Dame of hotels in Lisbon. A true landmark, delivering exceptional hospitality since 1933. Discover Lisbon's best kept secrets with our Experience Teams, shop till you drop in Avenida da Liberdade and Chiado's luxury stores, or simply unwind by the oasis of the hotel's unique swimming pool, amidst the fronds of its semi-tropical garden. Discover the wealth and variety of rooms and views - from Deluxe Rooms to the stunning Presidential Suite, which make each stay an unforgettable experience. Wining and dining are paramount, in the best European tradition - join in the thriving and bustling ambience of the Cervejaria Liberdade or head towards the stately calm and exclusive Terraço rooftop restaurant for more gourmet offerings, to discover the best in contemporary Portuguese cuisine. For unique, seamless meetings and conferences, step across the courtyard to our palatial 19th century Conference and Events Centre. ... more less
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- Also Known As:
- Tivoli Lisboa Lisbon
- Tivoli Lisboa Hotel Lisbon