I recently stayed 4 days and 3 nights at the Hotel Tivoli Lisboa. It was part of a stay with a Viking Cruise which required us to stay at this hotel. I arrived a day earlier and had to book an extra night too. I read the poor and terrible reviews that were recent (2012 & 2013) as well as average. I was not impressed. Viking Cruises would do nothing to change the hotel. So, I stayed here and actually was wowed by the service, room quality, restaurant on the top floor. It is no 5 star but it is not mediocre either. Yes, the lobby is 1970/80's and dark. But the front desk receptionist and conceirge are accommodating. The rooms are brightly decorated, spacious, luxurious and have a bed that you don't want to leave. The breakfast in the downstairs restaurant is very good for free however there is a mass of people converging on that free food. The surprise was the restaurant on the top floor. It was my birthday. I had reservations at a restaurant 20 minutes away but it was raining and cabs are hard to find on a Friday night so I went upstairs to the roof restaurant. While the service was mediocre, the chef and his 9or her) menu selections (fresh, local, creative fare) and food delivery (eye appealing, aromatic and scrumptious) would have made it 5 star but the service was spotty. Our waiter was very good but time pressured with too many patrons and he forgot my birthday which the hotel manager saved the day. Thanks! It was memorable. Would I stay at the hotel again? Yes both personally and professionally.
- Official Description (provided by the hotel):
- Welcome to the Tivoli Avenida Liberdade Lisboa, the Grande Dame of hotels in Lisbon. A true landmark, delivering exceptional hospitality since 1933. Discover Lisbon's best kept secrets with our Experience Teams, shop till you drop in Avenida da Liberdade and Chiado's luxury stores, or simply unwind by the oasis of the hotel's unique swimming pool, amidst the fronds of its semi-tropical garden. Discover the wealth and variety of rooms and views - from Deluxe Rooms to the stunning Presidential Suite, which make each stay an unforgettable experience. Wining and dining are paramount, in the best European tradition - join in the thriving and bustling ambience of the Cervejaria Liberdade or head towards the stately calm and exclusive Terraço rooftop restaurant for more gourmet offerings, to discover the best in contemporary Portuguese cuisine. For unique, seamless meetings and conferences, step across the courtyard to our palatial 19th century Conference and Events Centre. ... more less
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- Also Known As:
- Tivoli Lisboa Lisbon
- Tivoli Lisboa Hotel Lisbon