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“Nice little touches” 4 of 5 bubbles
Review of Hotel Lisboa Plaza

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Hotel Lisboa Plaza
Ranked #47 of 247 Hotels in Lisbon
Certificate of Excellence
GreenLeadersSilver level
UK
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“Nice little touches”
4 of 5 bubbles Reviewed August 26, 2014

The location of this hotel is great. It is near enough yet far enough from the centre of things. However what we really appreciated about this hotel was the obvious pride that the hotel manager takes in his hotel. All of the extra little touches were very evident - a porter to open the door, complimentary iced flavoured water at reception, complimentary fruit, complimentary port, high quality breakfast buffet, excellently trained staff, high level of cleaning etc etc etc. The hotel manager obviously has high standards and this can be seen throughout the hotel. I actually had the best sleep I have ever had anywhere, the mattress was fabulous. Also, we did have a 'snack' one afternoon in the bar. It was actually enough to fill us up for the rest of the day - complimentary bread, omelette, chips, salad. Very nice. We would definitely stay here again if we were to return to Lisbon.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank lalkav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (146)
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English first
Oxfordshire, UK
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed August 25, 2014

Look no further! If you are looking for a comfortable, friendly, very clean, centrally located hotel in Lisbon, the Lisboa Plaza is the hotel for you.

The Lisboa Plaza is situated just off the Avenida da Liberdade, a couple of minutes walk from the Avenida metro stop, and 6 minutes walk from Rossio station. The location makes it the ideal spot from where to explore Lisbon on foot; upmarket shopping on the Avenida da Liberdade, trekking up to Castelo de São Jorge, exploring the waterfront, all these are with easy walking distance of the hotel. (If you intend to explore on foot do make sure you have good walking footwear. Lisbon is hilly, the pavements are cobbled, and, when it rains very slippery.)

This charming hotel, housed in an older building, opened around 60 years ago and whilst it is fair to say that some of the décor is dated, the ambience and friendliness of the staff together with the large, comfortable bedrooms and excellent service ethos make it a welcoming and restful haven from the heat and bustle of the city centre.

As other reviewers have said, the buffet breakfast really does set one up for a day of sightseeing. After a long day, on returning to the hotel, in the reception area, complimentary jugs of iced water with lemon and mint await to quench the thirst, and in the public areas, bowls of apples for guests. Just a couple of the nice touches which make this the perfect place to stay.

Room Tip: Our room was on the third floor and faced the back of the hotel. The building to the rear of the ho...
See more room tips
  • Stayed August 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JandSHa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed August 24, 2014

easy access to the metro and comfortable accommodations in the heart of Lisbon.
We spent 3 nights at the hotel. The staff was very professional and accomodating.
Break fast had a huge selection with local and continental spead
Highly recommend it for the location

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank travelmaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed August 19, 2014

I can't speak highly enough of this hotel. Great base from which to explore Lisbon, only five minutes walk from the main areas with trams and the metro handy placed if you want to go further afield. Rooms are very clean and comfortable. There is a terrace where you can enjoy the sun in the heart of the city and it is equipped with an honesty bar. There's something for all tastes on the buffet breakfast - sets you up for the day. Plenty of top quality restaurants in walking distance too.

All of that is enough to score high marks. What makes the hotel stand out is the fantastic customer service you experience from the moment you enter. In our particular case, we had extra experience of how good it was because of an error caused by our travel agents. Due to their error, we were potentially without a room for the fourth night. We tried to resolve it through our agents without success. In the end, the hotel resolved it by getting us a room in a sister hotel at no additional cost to us. It wasn't their problem and they didn't need to sort it out but they did and it saved us considerable extra expense and disruption. Brilliant service.

For all the reasons in my opening paragraph, stay at this hotel. For all the reasons in my second paragraph, enjoy your stay with the assurance you are being looked after by professional staff, to whom great customer service is just part of who they are.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Bilko1504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed August 14, 2014

The staff have been amazing and helpful could not do enough to make our stay fantastic lemon or mint water in the foyer which I just loved!rooms not huge but great as so much to see outside! I love you can open the windows! For some fresh air! The housekeeping staff are lovely and very helpful.. And don't get me started on the buffet. Breakfast... Have been to many hotels ..... But this takes the cake and croissant and bacon and fruit and juice and eggs and that and gorgeous coffee and fresh pineapple Nd of course in Lisbon ... Portuguese tarts.... Very very good....

  • Stayed August 2014, traveled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 10, 2014

My husband and I and our two sons stayed at the Lisboa Plaza recently for 3 nights. The location is excellent. There is a direct bus from the airport (just outside the Arrivals Hall) to Av da Liberdade - you get off right beside Avenida metro station or you can take the metro with just one change, but we preferred the bus. We loved strolling out to the main avenue and down to the beautiful plazas, winding streets, and some excellent restaurants nearby. We enjoyed the heritage aspect of the hotel, so much nicer than the usual bland chain hotels, and it has all the modern conveniences you would expect of a 4 star hotel, including a quiet terrace at the top of the hotel. The breakfast was excellent, with plenty of choice. I particularly appreciated the fresh fruit salad every morning, while my sons tucked into the very tempting Portuguese cakes! We got a very good first impression of Lisboans from the helpful staff. There is a very interesting and good quality restaurant right beside the hotel. Don't be put off by the entrance to it through the carpark - the food is mostly Portuguese and was very good, the waitress was hilarious and helpful. If you are looking for a fine experience, stay at the Lisboa Plaza.

Room Tip: We had two rooms on the 4th floor, both were excellent.
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  • Stayed August 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank gaelgeoir67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teddington, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 10, 2014

We recently visited this hotel and stayed for 3 nights, it is in a good location, it is on the top of a hill but then there are hills everywhere in Lisbon! The room was very nice, a good size and was very comfortable. The only issue I had was with the sink in the room draining too slowly. Staff were helpful and the roof bar was a nice place to have a cocktail or two.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Amour M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Lisboa Plaza

Property: Hotel Lisboa Plaza
Address: Travessa do Salitre 7 | Avenida da Liberdade, Lisbon 1269-066, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#12 Green Hotel in Lisbon
#24 Family Hotel in Lisbon
#31 Romantic Hotel in Lisbon
#41 Luxury Hotel in Lisbon
#52 Business Hotel in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Lisboa Plaza 4*
Number of rooms: 106
Official Description (provided by the hotel):
Hotel Lisboa Plaza is owned and managed by the same family since its construction in 1953 and is located just off Av. Liberdade, in the historic center of Lisbon. Lisbon charm is felt inside the hotel: the Portuguese decor, the different ambiances, the care towards the guests - your friend's home in the heart Lisbon. Rooms vary in decor and size (from standard to superior and suites), all equipped with free Wifi, LCD, electronic safe and individually controlled air conditioning. The rooms have been fully refurbished in 2015 in our traditional style. ... more   less 
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Also Known As:
Lisboa Plaza Hotel
Lisboa Plaza Lisbon

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