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“Very pleasant staff, average hotel”
Review of Hotel Lisboa Plaza

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Hotel Lisboa Plaza
Ranked #48 of 247 Hotels in Lisbon
Certificate of Excellence
GreenLeadersSilver level
Moorestown, New Jersey
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Very pleasant staff, average hotel”
Reviewed February 21, 2013

The stay was overall pleasant. They helped us park our car late at night when we couldn't find a spot and checked on it frequently for us. Hotel is a bit dated, epsecially the rooms. It was clean-this worried me when booking for this trip as most reveiws were discouraging about so many hotels being dirty and with bugs. None of that here. The hotel was in a nice area but we only stayed one night and didn't have too much time to explore as we spent most of our tim ein Sintra.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NicWhip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,352 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (159)
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English first
Los Angeles, California
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 11, 2013

I stayed here last week for business for a week. The hotel is in a great location just off Avenida da Liberdade on a quiet street. The hotel is quite charming and the staff is very friendly. The rooms are a little bit older but maintained well. I recommend getting the breakfast with your stay, it is better than a normal continental breakfast, and there is even the option of champagne which is a nice touch. The only issue I have is with the wifi in the rooms.. (as I was there for business) the wifi was terrible and dropped the connection on several occasions and could not connect at all on several occasions. It is fine downstairs in the main area and quite fast but not strong in the rooms (which I needed) and I was only on the 2nd floor so I can't imagine on floors higher up.
The location is great if you are a tourist though also, it's a 10 minute walk up the road to catch the red hop on hop off tour buses which is great way to familiarize yourself with the city.
All that being said I would stay there again but I would give the hotel 5 stars if the internet was fixed.

Room Tip: Since the hotel is on a quiet street I don't think you would have any problems throughout the ho...
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sunnylagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeritageLisbon, General Manager at Hotel Lisboa Plaza, responded to this review, February 13, 2013
Dear Guest,
Thank you for letting us have your feedback following your recent stay with us.
Whilst we are very pleased that you liked most aspects of our hotel we are most concerned to read of your disappointments with our complimentary internet service in the rooms.
We do carry regular audits on signal strength and connectivity and as a result of your experience we will recheck and take all necessary measures to assure a good connectivity all over the hotel.
We also have, for free use of our guests, an internet point and a business lounge with computers and printers available 24 hours a day.
We look forward to welcoming you again and we are working hard to provide you with a totally satisfactory stay.
Yours sincerely,
Diogo Laranjo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crewkerne, Somerset
Level Contributor
126 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed February 3, 2013

We stayed here for 4 nights over New Year 2012/13. The room was a good size with a really comfy, large bed! Staff were helpful and attentive, and when we had a leak from our bathroom ceiling, it was fixed while we were out with no mess and no need to move rooms. Breakfasts were good with a large selection and relaxed atmosphere. This is a brilliant location to walk in to the centre of the city and close to lots of great restaurants & shops. The one small criticism I have is that the sound-proofing was not brilliant and we could hear EVERYTHING that went on in neighbouring bathrooms !

Room Tip: A room at the back of the hotel is quiet and away from any traffic that might be passing. Having sai...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Masonmou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 1, 2013 via mobile

A very nice stay in a most convenient location. Staff was exceptionally helpful especially Paulo at front desk He assisted with parking, tours and resturants Went out of his way to assist. Breakfast was very good and a good value

Stayed February 2013, traveled as a couple
Helpful?
4 Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hope Under Dinmore, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 1, 2013

I stayed at this hotel for a week, as I was working with a local company and they had arranged to hold a workshop in the hotel's basement rooms. Regardless of why I stayed there, I can't praise it enough. The staff are brilliant, polite and can't do enough to help. The rooms are clean and very comfortable, especially the beds - I slept really well, which is unusual when I'm away from home.

Breakfasts are amazing. Well, any hotel that has a 'Calorie Kingdom' as part of their breakfast offering can't be bad in my opinion. But there are other options, all well presented and very fresh.

I will be going back as Lisbon is a wonderful city, but when I do, I'll definitely be staying at the Hotel Lisboa Plaza.

Oh, and before I forget, do go up to the terrace on the 5 floor if you get a chance. I only found it on my last evening there, but I'd definitely have used it had I found it sooner.

Room Tip: I had a room at the front, but it was still very quiet, though it was winter. I suspect rooms at the...
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank FuturistFi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampere
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 1, 2013

Even though we this time did not stay there, we visited it on the Christmas day. It gave us a feeling that if we ever return to Lisbon, this hotel will be our place then again, like it was 2010. I like its athmosphere, furniture, hospitality, quietness (even though silent music was there on the back). We now used only their bar services and one day later lunch, which cannot be luxorious in a bar but it was done and served so nicely that you could not be enjoying it.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Ritva F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Lisboa Plaza

Property: Hotel Lisboa Plaza
Address: Travessa do Salitre 7 | Avenida da Liberdade, Lisbon 1269-066, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#12 Green Hotel in Lisbon
#24 Family Hotel in Lisbon
#31 Romantic Hotel in Lisbon
#43 Luxury Hotel in Lisbon
#52 Business Hotel in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Lisboa Plaza 4*
Number of rooms: 106
Official Description (provided by the hotel):
Hotel Lisboa Plaza is owned and managed by the same family since its construction in 1953 and is located just off Av. Liberdade, in the historic center of Lisbon. Lisbon charm is felt inside the hotel: the Portuguese decor, the different ambiances, the care towards the guests - your friend's home in the heart Lisbon. Rooms vary in decor and size (from standard to superior and suites), all equipped with free Wifi, LCD, electronic safe and individually controlled air conditioning. The rooms have been fully refurbished in 2015 in our traditional style. ... more   less 
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Also Known As:
Lisboa Plaza Hotel
Lisboa Plaza Lisbon

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