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Reviewed September 7, 2019 via mobile

If you are looking for the best hotel to stay in Lisbon, SOFITEL Liberdade is where you need to be. Amazing service and personal touches, beds that feel like clouds and the best location in town. Luxurious by not pretentious. Can’t wait to return. Obrigada Sofitel Lisboa!

Date of stay: August 2019
Trip type: Traveled with friends
2  Thank N S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RMayka, Gerente at Sofitel Lisbon Liberdade, responded to this reviewResponded September 9, 2019

Dear N S,

Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to comment about your experience with us.

We are pleased to know that you really enjoyed your stay with us. Our Ambassadors do their very best to make each and every Guest feel unique.

Thank you for your recommendation!

We look forward to welcome you in the near future.

Yours sincerely,
Mayka Rodriguez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2019 via mobile

This is a nice hotel with helpful staff and good dining options. The room was a fairly large size and the beds were very comfortable. Breakfast had a nice mix of standard offerings, as well as some local options. Housekeeping was thorough and timely. I would say the best feature of the hotel was the central location. We were walkable to many restaurants and attractions. Overall a good hotel and stay.

Date of stay: July 2019
Trip type: Traveled with family
2  Thank mcomes
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RMayka, Gerente at Sofitel Lisbon Liberdade, responded to this reviewResponded September 9, 2019

Dear mcomes,

Thank you for choosing Sofitel Lisbon Liberdade for your stay in Lisbon and for taking the time to tell us about your experience with us.

We are glad to know that you had an enjoyable experience and that you appreciated our rooms comfort, breakfast and our premium location.

We look forward to welcome you in the near future.

Yours sincerely,
Mayka Rodriguez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2019

Not only was the hotel perfect but the location was amazing. It was right next to all of the high end shopping and just minutes away from the center of town. The hotel staff was so incredible and helpful in guiding us to the best places to eat and visit during our first (not researched) time in Lisbon. They made the trip absolutely perfect. The rooms were a lot bigger than standard European rooms and extremely modern. The breakfast was great and we could also order anything a la cart too. I would absolutely recommend this hotel to anyone going to Lisbon, especially travelers who enjoy more modern accommodations. The only "negative" I can think of is that the beds were way too comfortable and it made it extremely hard to get up in the morning, especially battling jet lag. If I knew the brand of mattress I would buy it for my house.

Date of stay: August 2019
    • Sleep Quality
    • Rooms
    • Service
1  Thank heathergrosz_tni
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RMayka, Gerente at Sofitel Lisbon Liberdade, responded to this reviewResponded September 6, 2019

Dear heathergrosz_tni,

Thank you for staying at Sofitel Lisbon Liberdade and for the time taken to tell us about your experience.

We are delighted to hear that you had a wonderful stay with us.
Thank you for your comments in regards to the service provided by our Ambassadors, the room facilities, breakfast and our prime location.

If you really enjoyed our mattress you can find it online on sofitelboutique.com

Thank you for your recommendation!

We look forward to welcome you to Sofitel Lisbon Liberdade on your next visit to Lisbon.

Yours sincerely,
Mayka Rodriguez

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Reviewed September 3, 2019

This hotel is centrally located for walking around the downtown. Out of the mainstream but close enough to get around. Staff is very exuberant and helpful.The restaurant has a nice variety of foods- something for everyone. Cuisine is a culmination of Portuguese and European. Breakfast is included and will satisfy even a picky palate! Rooms are adequate for 2 people. Only downside is that my room was not ready until after 2 pm but I am used to that in the US.

Date of stay: August 2019
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
2  Thank MimiPenni
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RMayka, Gerente at Sofitel Lisbon Liberdade, responded to this reviewResponded September 4, 2019


Dear MimiPenni,

Thank you for your comment and preference for Sofitel Lisbon Liberdade.

We are very happy to know that you have appreciated every moment of your experience with us.
Thank you for your positive comment in regards to our location, service provided by our Ambassadors, breakfast, restaurant and our room facilities.

We look forward to welcome you on your next visit to Lisbon.

Yours sincerely,
Mayka Rodriguez

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Reviewed September 2, 2019 via mobile

I would like to commend Claudia Gouveia for her help in sending a room service gift to guests who were staying in the Lisbon Sofitel. I contacted her from the US via
e-mail, and she responded promptly. She was quite helpful and the gift was delivered as promised. We have stayed at other Sofitels and have always been pleased with the service. This was an example of outstanding service!

Date of stay: September 2019
Trip type: Traveled as a couple
1  Thank LaMani211
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RMayka, Gerente at Sofitel Lisbon Liberdade, responded to this reviewResponded September 4, 2019

Dear lauramJ2427SG,

Thank you for your comment regarding the service provided by our Guest Relations, Cláudia Gouveia.

It's a pleasure to read that our service was outstanding and meet your expectations.

We look forward to welcome you in Sofitel Lisbon Liberdade when you visit Lisbon.

Yours sincerely,
Mayka Rodriguez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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