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“Excellent 5* City Hotel”

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Sofitel Lisbon Liberdade
Ranked #37 of 247 Hotels in Lisbon
Certificate of Excellence
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3,740 reviews from our community

Traveler rating
    2,348
    1,061
    233
    60
    38
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625
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (353)
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Tallinn, Estonia
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed March 29, 2014

Slightly run down and in urgent need of refreshing. Room we got was small, with tiny bathroom. Well equipped though with everything. Service was friendly and excellent indeed. Location suited perfectly for us for overnight stay in Lisbon.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Margus365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review, April 5, 2014
Dear Guest,

Thank you for the time taken to give us your feedback in regards to your experience and for your comments.

It was a pleasure to know that you enjoyed our location, facilities as well as the service provided by our Ambassadors. We understand we have not met your overall expectations and would like to apologize for any inconveniences you faced. Rest assure we have taken note of your comments which will certainly help us in our ongoing efforts to improve our service.

We hope to have the pleasure to welcome you and your partner in the near future.

Yours sincerely,

Dominic Arel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
2 reviews
5 of 5 bubbles Reviewed March 26, 2014

Well,

we traveled from Dubao for a week in Portugal and had the pleasure of meeting hte team in Lisbon Sofitel which were really great, Claudia at the front desk was a stand out and really helped us find our way around! The breakfasts were magic and we really enjoyed out stay and will go back again,

Well done to the team there!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Sofitel.com

Helpful?
Thank MarkDunn2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review, April 5, 2014
Dear Mr. Mark Dunn,

Thank you for your preference in Sofitel Lisbon Liberdade and for the time taken to comment about your experience.

It was a pleasure to read your comment and to know that you truly appreciated our service, our location and the service provided by our Ambassadors, namely Claudia our Guest Relations Agent. Your review will be shared amongst our Ambassadors as your satisfaction and comfort is our utmost motivation and reward. Thank you for your recommendation!

We hope towelcome you once again on your next visit to Lisbon.

Yours sincerely,

Dominic Arel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
138 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed March 23, 2014

A centrally located mid sized hotel with excellent thoughtful service, good food and comfortable rooms.
As commented by others, the hotel is very well situated, within walking distance to transport, sites, shops and restaurants. Room whilst not huge, was very comfortable and well maintained, overlooking the Avenue with a view to St Georges castle. Full marks for the excellent meticulous housekeeping staff, a hallmark of a great Sofitel!
Friendly thoughtful front of house staff including at the good value restaurant and bar.
An early morning checkout meant booking a taxi the night before with the front desk which at some hotels can be hit and miss with 'forgotten bookings' when the staff change over to the next shift. Very impressed when on checkout at 6am the friendly front desk staff were expecting me by name, checked me out quickly and then guided me to the already waiting and instructed taxi.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WorldTraveller110412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review, April 5, 2014
Dear Guest,

Thank you for your preference in Sofitel Lisbon Liberdade and for taking the time to comment about your stay.

It was a pleasure to read your positive review and to know that we are like your home away from home. We are glad that you have truly enjoyed your time with us. We appreciate your comments in regards to our facilities and service provided by our Ambassadors, they do their best to make sure each and every Guest experiences a unique and memorable time with us, and it is an honor to know that we have accomplished this with you. Thank you for your recommendation!

We look forward to welcome you to Sofitel Lisbon Liberdade in the near future.

Yours sincerely,

Dominic Arel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
126 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed March 20, 2014

spent 2 nights here in march 2014.great location,within walking distance of all major sights,and only meters away from metro station.the room was comfortable,the bed dreamy,and the restaurant
well thought out and good value.above all,the staff were all young,friendly and very helpful.(apart from the grumpy and unhelpful man at the check-in desk when we arrived..recommended.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review, April 5, 2014
Dear Mr. Mike G,

Thank for staying at Sofitel Lisbon Liberdade during your time in Lisbon and for taking the time to write about your experience in our hotel.

We are delighted to know that you have enjoyed your time with us and that you have appreciated our location, comfort of our "MyBed" as well as our Adlib Restaurant. Rest assured we have taken note of your comment in regards to the service provided and have taken the appropriate measures to avoid future occurences like these. Thank you for your kind recommendation!

We look forward to welcome you and your partner on your next visit to Lisbon.

Yours sincerely,

Dominic Arel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Lisbon Liberdade

Property: Sofitel Lisbon Liberdade
Address: Avenida da Liberdade 127, Lisbon 1250-140, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Green Hotel in Lisbon
#12 Family Hotel in Lisbon
#12 Business Hotel in Lisbon
#21 Romantic Hotel in Lisbon
#32 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Lisbon Liberdade 5*
Number of rooms: 163
Official Description (provided by the hotel):
This 5 star lavish hotel consists of 163 extravagantly decorated rooms with a shower of modern glamour. All rooms are equipped with the most diversified services which define the quality and comfort that our guests appreciate. These may include: LCD, mini-bar, coffee machine and a flower bouquet which gives the room a unique atmosphere of lux and comfort. At Sofitel Lisbon Liberdade you will surely receive a prestigious service provided by our multi-lingual ambassadors and Concierge Cle d'Or, free access to wireless internet, a fitness centre which provides the most essential equipment, and a pleasant library connected to the bar where you can find a selection of paintings from the Beijing School of Arts and an international collection of books, newspapers and magazines. Seminars and conferences can be accommodated in the hotel's ten meeting rooms, the largest of which can seat up to 150 people. The guests may also benefit from 24h Business Centre and Room Service, as well parking facilities (surcharges apply) and complimentary valet-parking services. ... more   less 
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Also Known As:
Sofitel Lisbon Liberdade Hotel Lisbon
Accor Lisbon Liberdade
Lisbon Sofitel

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