We stayed in the sofitel on our weekend in Lisbon. Whilst the hotel was acceptable theft of clothes from our room was not. This is bad but when I met the manager to complain she took my mail details and said she would look into this. 2 weeks on I have heard nothing. 1 week ago I sent this to the main sofitel site and again no contact. For a 5 star hotel to have this attitude towards theft is scandalous. 2 items of clothing were taken from the room. Whatever about this I find the management attitude scandalous. My regret is that I did not phone the police at the time. For any future guest please consider the prospect of theft and management ineptituede.
- Official Description (provided by the hotel):
- This 5 star lavish hotel consists of 163 extravagantly decorated rooms with a shower of modern glamour. All rooms are equipped with the most diversified services which define the quality and comfort that our guests appreciate. These may include: LCD, mini-bar, coffee machine and a flower bouquet which gives the room a unique atmosphere of lux and comfort. At Sofitel Lisbon Liberdade you will surely receive a prestigious service provided by our multi-lingual ambassadors and Concierge Cle d'Or, free access to wireless internet, a fitness centre which provides the most essential equipment, and a pleasant library connected to the bar where you can find a selection of paintings from the Beijing School of Arts and an international collection of books, newspapers and magazines. Seminars and conferences can be accommodated in the hotel's ten meeting rooms, the largest of which can seat up to 150 people. The guests may also benefit from 24h Business Centre and Room Service, as well parking facilities (surcharges apply) and complimentary valet-parking services. ... more less
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- Also Known As:
- Sofitel Lisbon Liberdade Hotel Lisbon
- Accor Lisbon Liberdade
- Lisbon Sofitel