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“Very nice hotel with an attentive service”

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Sofitel Lisbon Liberdade
Ranked #40 of 251 Hotels in Lisbon
Certificate of Excellence
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3,930 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (373)
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English first
Thessaloniki, Greece
2 reviews
Reviewed March 18, 2011

Nice and very central position, very friently all in the hotel, excelent breakfast. Perfect solution fon someone who wants to stay to a hotel with a standar name and quality, in the center of the city.

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Vicki1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fortaleza, CE
Level 5 Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 8, 2011

I've stayed at Sofitel for just 2 night and it was a great experience! The staff is very friendly, the frontdesk girl name Claudia was very nice to us, and gave us a map with the most important things to view, as we had only one day. The breakfast is not cheap but is very good. Good location, near to shops and metro stations.
Great room, awesome bed. Would stay here again!

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank marianamarzano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AFERREIRA, General Manager at Sofitel Lisbon Liberdade, responded to this review, March 11, 2011
Dear Guest,

Thank you for choosing the Sofitel Lisbon Liberdade during your stay in Lisbon.

We are always happy to hear about our guests’ experiences during their stay in our hotel.

We are very glad to read that you especially appreciated the professional behavior of the receptionist Claudia. She is joining us to sincerely thank you for your kind writings.

We are looking forward to welcoming you again to the Sofitel Lisbon Liberdade for your next trip in Lisbon.

Sincerely yours,

Anrónio Ferreira de Sousa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Level 6 Contributor
451 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 780 helpful votes
Reviewed March 7, 2011

Excellent hotel with very large and confortable room and bed. Excellent service, staff and breakfast. Special toiletries, bathrobe and slippers. Free wi-fi access. In a walking distance from Rossio and Baixa, with easy access to the main sights. I will be looking forward to my next stay in this hotel.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RicardoBretzCosta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manchester
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 5, 2011

Out first time in Lisbon and having researched numerous hotels on TA, felt that this was the right one for us - and we weren't disappointed. The welcome on arrival by the Reception staff was warm and helpful. Having had a bad experience with an airport taxi driver who had atempted to grossly overcharge, the reception staff were sympathetic and reassuring.
Check-in was prompt and we were immediately shown to our room
The room, whilst on the smaller side was more than adequately equipped and tastefully decorated.We had a room at the back of the hotel and this was very quiet.
The bed was also extremely comfortable.
The Concierge service was also great and we recieved helpful advice on where to eat and with getting around.
I would recommend this hotel for Business or for a Leisure stay. The location was ideal and central for all our needs.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chrissielux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AFERREIRA, General Manager at Sofitel Lisbon Liberdade, responded to this review, March 11, 2011
Dear Guest,

Thank you for choosing the Sofitel Lisbon Liberdade during your stay in Lisbon.

I felt so much rewarded by your positive feedback that I shared it with my whole team right away. As we truly have a passion for our guest we take care of them with all of our heart.
We try and look into each and every detail to turn your stay perfect.
I sincerely thank you for mentioning our high standard of service.

We are looking forward to welcoming you again to the Sofitel Lisbon Liberdade for your next trip in Lisbon.

With my best regards,

Antonio Ferreira de Sousa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North China
Level 5 Contributor
50 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 3, 2011

On my way to a business meeeting in Morocco I made a two days stopover and met with my adult daughter and her boyfriend at Sofitel Liberdade, Lisbon.

Seldom I felt so much welcome in any hotel. You could feel, what ever the employees did, they liked to do it and it came from the bottom of their hearts. Throughout our stay, the entire Crew was smiling and tried to figure out your needs before you even mentioned them, be it the excellent Front Office, the amazing waitperson Luis in Room Service (which I found as well in the Breakfast room) or the kind bellboys. Simply the best. I heard that this hotel has received it's 5th star recently. Throughly deserved!
Thank you, Sofitel Lisbon team, you made my stay truly memorable.

  • Stayed January 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ExpatinChina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AFERREIRA, General Manager at Sofitel Lisbon Liberdade, responded to this review, March 11, 2011
Dear Guest,

Thank you for choosing the Sofitel Lisbon Liberdade during your stay in Lisbon.
I felt so much rewarded by your positive feedback that I shared it with my whole team right away.

It is truly rewarding to see that we please so much our guests. Indeed it takes a passion to achieve and indulge you in the way we do it. We love to take care of every detail to turn your stay unforgettable.

Thank you for your compliments about our recent 5 stars hotel.

We are looking forward to welcoming you again to the Sofitel Lisbon Liberdade for your next trip in Lisbon.

With my best regards,

António Ferreira de Sousa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DC971
Level 5 Contributor
84 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed March 1, 2011

Nice hotel, well located, good breakfast. Only criticism the rooms are tiny, stayed in a superior room and it was a bit small. Other than that my stay was excellent.

  • Stayed February 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel Lisbon Liberdade

Property: Sofitel Lisbon Liberdade
Address: Avenida da Liberdade 127, Lisbon 1250-140, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Green Hotel in Lisbon
#12 Business Hotel in Lisbon
#12 Family Hotel in Lisbon
#21 Romantic Hotel in Lisbon
#35 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Lisbon Liberdade 5*
Number of rooms: 163
Official Description (provided by the hotel):
This 5 star lavish hotel consists of 163 extravagantly decorated rooms with a shower of modern glamour. All rooms are equipped with the most diversified services which define the quality and comfort that our guests appreciate. These may include: LCD, mini-bar, coffee machine and a flower bouquet which gives the room a unique atmosphere of lux and comfort. At Sofitel Lisbon Liberdade you will surely receive a prestigious service provided by our multi-lingual ambassadors and Concierge Cle d'Or, free access to wireless internet, a fitness centre which provides the most essential equipment, and a pleasant library connected to the bar where you can find a selection of paintings from the Beijing School of Arts and an international collection of books, newspapers and magazines. Seminars and conferences can be accommodated in the hotel's ten meeting rooms, the largest of which can seat up to 150 people. The guests may also benefit from 24h Business Centre and Room Service, as well parking facilities (surcharges apply) and complimentary valet-parking services. ... more   less 
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Also Known As:
Sofitel Lisbon Liberdade Hotel Lisbon
Accor Lisbon Liberdade
Lisbon Sofitel

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