I had a comfortable family stay at this hotel.
Everything clean and of good quality.
Except some not so comfortable behavior of check-in staff when we check-in in the evening time. It was bit strange negligent behavior by hotel staff standing at the main gate, we had 4 pieces of huge bid size suitcases as luggage. We requested the staff waiting at the gate to help, but he conveyed his helplessness and we had to move it ourselves inside the check-in area. He did not even bother to help us open the main hotel door for us.
Later after we expressed our displeasure about our experience and brought their behavior to their notice, with argument at check-in after pre-payment, the manager came down and made things as amicable, personally escorted us to the room and left. We noticed that basically this must not have happen in such hotel.
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- Also Known As:
- Radisson Blu Hotel, Lisbon Hotel Lisbon
- Radisson Lisbon
- Lisbon Radisson