I liked staying in the apartment but the logistics of actually locating it and getting in were prohibitive and I agree with other reviews that say this could be largely rectified with more communication from the staff. My taxi driver had no idea where the street was, in the end just pointed down the hill of little lane with tram tracks and left me there. My own fault for having two heavy suitcases (this is 100% a location best suited to backpacks), I trundled with great difficult down the hill, couldn't find the apartment block (which has no sign, even when a passing local helped me find it). I had had to text message ahead to confirm my arrival time because there's no on site reception but for some reason (that was no fault of the staff) the text message hadn't been received and there was no one there to let me in so I had to wait for someone to come from the hostel. Three flights of steps, no lift. You have to pay cash at the time of check in, which is not convenient. You get an email telling you you need to pay cash and you need to text message them your arrival time, I'd suggest adding a section about how to recognise the building when you're looking for it and heads up that you should be fit to stay there.
The apartment itself was nice, very stylish. There was just one of me but I felt very comfortable. It is located close to touristy stuff if that's what you're after, and close to the city also.
- Official Description (provided by the hotel):
- Travellers House-Studio is the newest budget accommodation project of the Travellers House. Located right in the city center, in the beginning of Pena Hill, only steps away from Avenida da Liberdade and Rossio, so easily reachable to Bairro Alto, Alfama or all the other attractive spot of Lisbon. A renovated building, in contemporary and cozy studios. Ideal for a budget couple or family who seeks more privacy. Each studio caters the basic needs of a traveller, such as equipped kitchen (stove, fridge, toaster, microwave and utensils), cable TV, wi-fi internet, Hi-Fi with iPod deck, and living area with comfy sofa. ... more less
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