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“Strange place, not recommended.”
Review of The Keep

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The Keep
Ranked #235 of 255 Hotels in Lisbon
Reviewed September 9, 2008

At first she tried to give us a room in the basement, dangerous place with windows that was not possible to open in case you need to escape if the stairs was burning in top of you.
We asked for another room and the woman got a little pissed. She gives us a room in the first floor and got really pissed when we asked for another glass for our toothbrush, in a double room it was not supposed to be more than one glass.
We left, not because we could not manage without two glasses, but the fact that she was so arrogant, and we did not really feel welcome, in Lisbon it is not difficult to find a place where you fell welcome.

  • Stayed: August 2008, traveled as a couple
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    • Check in / front desk
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6  Thank Noruega
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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34 - 40 of 76 reviews

Reviewed September 9, 2004

We were booked in for a week here in July 2003. Stayed the 1st night in a clean, front-facing room with great view, which was good value. We had been advised that we would need to change rooms after 1 night to get an en-suite room, which was not a problem. However we did not expect to find our things thrown into our bags and moved for us, without warning, while we spent an hour searching for somewhere nearby to have breakfast.

We were moved down to a room in the basement with a tiny window, which I am sure had been converted from a shower block. It stank of bleach, was chokingly claustrophobic and came with a complimentary swarm of flies.

The staff were either comically cold & unfriendly or downright rude. We left, without spending a night in our replacement 'room'.

50  Thank AM1London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2017
Google Translation

  • Stayed: August 2017, traveled as a couple
    • Value
    • Location
    • Service
Thank Dorte B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
171
Reviewed September 7, 2017 via mobile
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Stayed: September 2017, traveled as a couple
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2017 via mobile
Google Translation

Stayed: September 2017, traveled as a couple
1  Thank Inge S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2017 via mobile
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Stayed: August 2017, traveled as a couple
Thank jodsche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2017
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Room Tip: Pas au rez de chaussée si possible à cause du bruit quand les gens rentrent tard.
See more room tips
  • Stayed: March 2017, traveled with family
    • Value
    • Sleep Quality
    • Service
Thank bruneltheo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Keep

Address: Costa do Castelo 74, Lisbon 1100-179, Portugal (Formerly Pensão Residencial Ninho das Aguias)
Location: Portugal > Central Portugal > Lisbon District > Lisbon > Castelo, Alfama & Mouraria
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #235 of 255 Hotels in Lisbon
Price Range: $36 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Keep 3*
Number of rooms: 17
Official Description (provided by the hotel):
The Keep is a picturesque chalet located in Castelo, the neighborhood of the famous castle of S. Jorge. Staying at The Keep is like having your own private viewpoint - either from our tower, from our outdoor terrace or from our bedrooms, you can enjoy a wonderful panorama of Lisbon. Enjoy the 360º view of the city of Lisbon from our tower! The Keep also features a lounge area. Wi-Fi is freely available. The Keep is located in Costa do Castelo, a 5 minute walk from the Castle of S. Jorge. It is located in our most famous hill, from which you will be able to enjoy a full view of the city. We are just a few minutes within walking distance or by public transportation from the downtown area, as well as the historical neighborhoods of Castelo, Alfama and Graca. Some of Lisbon's most famous Fado houses are located in the surrounding area, as well as other touristic points of interest. The Keep has a 24-hour reception. Check-ins start at 2pm and check-outs are up to 11am. We have a 48-hour notice cancellation policy. Guests that cancel their reservations within 48h of their reservation date will be charged for the first night. ... more   less 
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Also Known As:
Pensao Residencial Ninho Das Aguias Hotel Lisbon
Pensao Ninho Das Aguias

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