We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotel Avenida Palace
Nearby Hotels
$197
$178
NH Hotels
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Hotel Santa Justa(Lisbon)
$187
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Room Service
$251
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$120
$114
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$172
$166
Expedia.com
View Deal
  • Free Wifi
  • Restaurant
$177
$132
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
$337
$275
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
TRYP Lisboa Aeroporto Hotel(Lisbon)
$190
$141
Melia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$187
$181
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Room Service
$463
$453
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (3,043)
Filter reviews
3,043 results
Traveler rating
2,438
489
89
18
9
Traveler type
Time of year
LanguageAll languages
More languages
2,438
489
89
18
9
Show reviews that mention
All reviewsgrand old hoteltrain stationbeautiful hoteljunior suitepublic roomsclassic hotelperfect locationthe hotel websiteconcierge staffbreakfast buffetfive star hotelbeautiful roomthree nightsrossio squarefresh fruitwould highly recommend this hotelthe heart of the city
Filter
Updating list...
1,467 - 1,472 of 3,043 reviews
Reviewed March 31, 2014

The Avenida Palace Hotel ticked all the boxes for me. Centrally located in a beautiful city we spent four days in this superbly comfortable hotel. The courteous and helpful staff, comfortable well furnished room and exceptional choice at breakfast all made it an experience I would recommend to anyone!

Room Tip: The view from our 5th floor room in the front of the hotel was amazing!
  • Stayed: March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Trishpot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this reviewResponded April 8, 2014

Dear Guest,

Many thanks for taking the time out to leave your kind remarks on your recent stay at the Avenida Palace and for ticking all the boxes.

We are delighted to know that you enjoyed your stay with us and that you found the experience recommendable.

We pride ourselves on providing a comfortable stay for all our guests in order to make the Avenida Palace feel like home.

We look forward to welcome you back in the near future.

Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of our daily activities.

Yours Sincerely,

Pedro Miguel Costa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2014 via mobile

hotel is well located in the heart of the city. friendly staff, excellent service. beautiful hotel from the outside and inside.
all at a high level. hotel for those who love classic interior.corresponds to a category 5 hotel. would recommend.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank Irina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this reviewResponded April 2, 2014

Dear Guest,

Many thanks for taking the time out to leave your kind comments on your recent stay at the Avenida Palace. I am delighted to read that you enjoyed staying with us.

I will share your comments with the team involved and I look forward to welcoming you here on your next visit.

Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of our daily activities.

Kind regards,

Pedro Miguel Costa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2014

This hotel is well located...close to the metro, buses, shopping and restaurants. The concierge staff were very helpful to help us choose restaurants and arrange reservations and transportation if needed. While the hotel is old, it has character and is a pleasant place to stay. Great breakfast as well.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Austin664
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this reviewResponded April 2, 2014

Dear Guest,

It was such a pleasure to read your review about your stay at the Avenida Palace. I was extremely pleased to read your kind comments on our location and staff.

It is our goal to provide properly maintained facilities and the luxurious sophistication of its décor make this Hotel a landmark at the intersection of tradition and innovation.

I do hope that we can look forward to welcoming you back to the Avenida Palace in the near future.

Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of our daily activities.

Yours sincerely,

Pedro Miguel Costa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2014

The Avenida Palace Hotel is an older european hotel with many sitting areas and lots of charm! It's small enough to get around easily but large enough to have excellent and helpful people there to help with anything you might need. I visited Lisbon with my daughter for a "girl's trip" where we sightsee, eat, shop and observe and this was the best possible location in the entire city. I would stay at this hotel again in a second but be prepared for the little glitches in the rooms that are usually encountered in european hotels. As we were checking in, they upgraded us to a Junior Suite which was terrific! Breakfast was great and well worth it! If I ever get back to Lisbon, I will definitely stay here! A special thanks to Paulo at the concierge desk for his great advice.

Room Tip: Our suite was on the second floor which is where they serve breakfast which was very convenient. Noise was not a problem. Having two (sort of) bathrooms was interesting!
  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Bonnie_MD1116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this reviewResponded April 2, 2014

Dear Guest,

It was a real pleasure to read these wonderful words following your stay at the Avenida Palace. We are delighted to learn that you enjoyed your stay with us and that you were able to meet your expectations.

We were also extremely pleased to read your kind comments on our staff that you found to be so helpful. Your kinds comments will be forward to the team, specially to Paulo.

Hopefully, we will be able to welcome you again in a near future.

Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of our daily activities.

Yours sincerely,

Pedro Miguel Costa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2014

This was our third trip to Lisbon and first time at Avenida Palace. For six nights we indulged in the surroundings of the lifestyles of the rich and famous. We rsvp via the hotel website and were rewarded with a discount, fresh fruit bowl, chocolates, drinks at the bar. Breakfast was a lavish affair with servers in white dinner jackets and bow ties. Included in the extensive buffet were delicious mini versions of Lisbon’s Belem pasteis de nata. Ultimately it’s the hotels attention to detail and service that made a lasting impression. Door held open for us as we entered and departed, high speed WiFi, plush scented towels , hotel umbrellas. After breakfast we returned to find our rooms serviced, in addition to the normal afternoon service. I called room service for ice and they handled my request in a timely manner. Superb location, steps from all forms of public transportation, easy stroll to restaurants & shopping, a Starbucks next door. Special Obrigado to Pedro for allowing us to check in early and Carla in reservations who was professional, efficient and kind. For ambience, location, customer service Hotel Avenida Palace earns its five star reputation.

Room Tip: We travelled as a family of four adults and requested adjacent vs adjoining rooms to maximize the impressive views of the castle of Sao Jorge and Restauradores Square. After a busy day of sightseeing admiring the flood lit castle perched on the hill was the perfect cap to the evening. We stayed in rooms 505 and 508 and faced the street but double paned windows made it soundproof and we got a restful night sleep.
  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Abe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this reviewResponded March 27, 2014

Dear Guest,

Thank you so much for choosing to stay at the Avenida Palace on your third visit to Lisbon. I appreciate your kind comments on our location, services and staff. I will certainly forward your special "Obrigado".

I was also very pleased with the fact that you have given us the maximum score in all the parameters.

Thank you also for referring the benefits for booking directly through the Hotel website, which are listed in it as “Exclusive Benefits”.

Your enthusiasm for the hotel is very much appreciated and will be a great source of motivation to all.

Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of our daily activities.

Yours sincerely,

Pedro Miguel Costa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews