We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good trip”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Inspira Santa Marta Hotel
Ranked #33 of 254 Hotels in Lisbon
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed March 22, 2014

Very nice and helpful staff, reasonably close to centre and main tourist attractions only about ten to fifteen minutes walk. Room's lighting needs to be a little altered as it seems to over complicate itself and you don't know which button to press. Had great time, thanks.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank harrowgas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, Gerente de relações com clientes at Inspira Santa Marta Hotel, responded to this reviewResponded March 26, 2014

Dear “harrowgas”,

We really appreciate your kind review regarding Inspira Santa Marta Hotel.

We are very happy to know that you enjoyed a great time here and that our helpful staff contributed to improve your stay!
Regarding the lighting system, we are currently analyzing ways to make this system more user friendly.

We hope to welcome you back in a near future!

Best regards,

Sara Ferreira
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (3,187)
There are newer reviews for Inspira Santa Marta Hotel
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

962 - 968 of 3,188 reviews

Reviewed March 18, 2014

Not having spacious rooms, this centrally located hotel it's best for one night stays or short duration holidays. Very small wellness center, 4 persons and it's packed. Average breakfast, good restaurant.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank World S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, Gerente de relações com clientes at Inspira Santa Marta Hotel, responded to this reviewResponded March 20, 2014

Dear “Manuel C”,

We really appreciate for taking the time to write your opinion!

We are sorry to hear your experience did not exceed your expectations. Regarding your review, we are the only 4 star Hotel in the center of Lisbon with a SPA and Wellness center and it may not be very big, though there is the capacity for 3 people in the Steam Bath, 3 in the Sauna and 3 in the Jacuzzi. Regarding the breakfast, we aim to provide quality and fresh ingredients and sufficient variety rather than quantity. For your next time, we would recommend you to stay at one of our Deluxe Rooms, which are bigger and more adequate for long stays.

We hope to welcome you again!

Best regards,

Sara Ferreira
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2014

Have just come back from a short break staying at the hotel. A really superb hotel with very friendly, helpful but sincere staff who seemed to genuinely want guests to enjoy their stay. The room was spotlessly clean and very modern without being pretentious. The food was almost without exception excellent (OK a fish dish was a bit too salty, but everything else was spot on). Location is great to get around the city and beyond (10 minute to Rossio station and you can easily get to Sintra, for example). Would definitely recommend to anyone going to Lisbon for business or pleasure.

  • Stayed: March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, Gerente de relações com clientes at Inspira Santa Marta Hotel, responded to this reviewResponded March 20, 2014

Dear “Mark A”,

We are delighted to read your amazing review!

It is very rewarding for the whole team when our guests feel that all our dedication is spontaneous and aims to provide a memorable stay! We also are very happy to know that our restaurant as well as the location contributed to improve your stay!

We hope to welcome you again at Inspira Santa Marta Hotel!

Best regards,

Sara Ferreira
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2014

++ We choose the hotel for the location, the interior design, and the good reviews of other travellers. We were satisfied on all points, and even more. The hotel offered for the 40th anniversary of my husband a free bottle of spumante via roomservice. What a great surprise! It can count as an extra plus for their customer service.
++ The restaurant 'Open' serves good food at a very reasonable price.
+ The breakfast is every day the same, but with a wide choise of bread, sweet bakery, fresh fruits, bacon&eggs, ... For us it was perfect.
If we come back to Lisboa, we will stay here again.

Room Tip: The shower is transparant and is used as a wall for the bathroom. So no problem for a couple, but mi...
  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Eef_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, Gerente de relações com clientes at Inspira Santa Marta Hotel, responded to this reviewResponded March 20, 2014

Dear “Eef_12”,

Thank very much for sharing this wonderful review and for choosing us to celebrate such a special occasion!

We are so happy to read that you really enjoyed our stay and that if you will come back to Lisbon, you will stay here again. It is such a pleasure for us to know that!

Regarding the shower, we also have available rooms where the shower glass is opaque, so if you prefer one like this for your next stay, please just let us know and we will do our best to assign you a room according to you preference!

We hope to welcome you again in a not too distant future!

Best regards,

Sara Ferreira
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2014

Very helpful staff. They speak English fluently and are helpful with ideas of what to do during your time there. You feel very safe when staying there. Sara from the inspiration desk is extremely helpful with anything you need.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Regnueel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, Gerente de relações com clientes at Inspira Santa Marta Hotel, responded to this reviewResponded March 20, 2014

Dear “Regnueel”

We are delighted to read your feedback regarding your stay at Inspira Santa Marta Hotel! It is very important for the whole team to know that we are able to convey a feeling of security our guests. In fact, we all work daily together to provide to our guests everything they need and it is such an amazing feeling to know that our efforts make the difference!

We hope to have the pleasure of welcoming you again in our Urban Oasis!

Best regards,

Sara Ferreira
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2014

We booked this hotel based on the reviews however this is the worse hotel I have ever stayed in.
First of all the front desk team was extremely unfriendly. When we arrived they were a few people before us at the reception whilst we waited for these guests to be dealt with. Another guest arrived after us and was dealt with first when she even told the receptionist that we were before us. Who did not seem to care. When the receptionist finally daigned to check us in he was extremely unhelpful and did not provide any instructions (we had to ask him for the room number). The next after coming back in the evening we ask the front desk if wwe could order room service at the front desk. Then asked for the menu to which we were told that it was on the TV in our room. The next day we were woken up at 8am by housekeeping who for some reason put the trolley right next to our room and was banging stuff for the next 3 hours.
Now about the room this hotel's auto proclaimed "eco friendly"is rather in contradiction with the fact that they have espresso capsules which will take hundreds of years to decompose seeing that its plastic. Also did not get any sleep for 3 nights because the bed was so hard that it was impossible to sleep. And the sitcom extremely noisy. The phone was in Portuguese with no way of changing it to English.
I sincerely hope that my review will stop people from making the same mistake.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Klara A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this reviewResponded March 24, 2014

Dear "Klara A"
We have responded to this comment directly to you as you know. We are sorry that we could not reach your expectations on this occasion. We would point out that we feel this rating is rather harsh and does not reflect our more usual high standards. You will note from most of our ratings that our guest´s experiences are generally very positive.
Best Regards,
Nick Roucos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2014

We were staying in Lisbon for three nights and this hotel was well worth the money. Quiet location off the main Street but within 15 main walking distance downtown. Staff were very welcoming and helpful. Small restaurants nearby if you did not want to walk downtown and 2mins to the expensive designer shop avenue. Good choice.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank marminiac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, Gerente de relações com clientes at Inspira Santa Marta Hotel, responded to this reviewResponded March 5, 2014

Dear “Marminiac”

Thank you for taking time to write this very pleasant review. It’s extremely grateful for us to read such a positive comment! We are very happy to know that everything went well during your stay at Inspira Santa Marta Hotel. To provide our guests an inspiring stay is our main goal and it is extremely rewarding for the whole team to know that we have achieved this during your stay!

We hope to have the pleasure of welcoming you again.

Best regards,

Sara Ferreira
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Lisbon hotels
PortoBay Marques
#23 of 254 in Lisbon
295 reviews
Baixa, Rossio & Restauradores
Hotel Santa Justa
Hotel Santa Justa
#19 of 254 in Lisbon
1,560 reviews
PortoBay Liberdade
#25 of 254 in Lisbon
908 reviews
Show Prices
Show Prices
Show Prices
Baixa, Rossio & Restauradores
Brown's Central Hotel
Brown's Central Hotel
#32 of 254 in Lisbon
823 reviews
Chiado & Carmo
BessaHotel Liberdade
BessaHotel Liberdade
#29 of 254 in Lisbon
1,113 reviews
Baixa, Rossio & Restauradores
Internacional Design Hotel
Show Prices
Show Prices
Show Prices

Been to Inspira Santa Marta Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Inspira Santa Marta Hotel

Address: R. de Santa Marta, 48, Lisbon 1150-297, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #33 of 254 Hotels in Lisbon
Price Range: $131 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Inspira Santa Marta Hotel 4*
Number of rooms: 89
Official Description (provided by the hotel):
Inspira Santa Marta Hotel is a medium-sized, trendy 4 star hotel offering an urban retreat to those visiting Lisbon for business or pleasure. The hotel is located in the heart of the city, in Rua de Santa Marta, just off Avenida da Liberdade. With a contemporary decor, Santa Marta Hotel offers 89 rooms of different categories. Here lighting, color, sound, energy and materials have been carefully designed and put together according to the principles of Feng Shui. The rooms are equipped with integrated, cutting-edge technology allowing guests the freedom to remain in touch with business colleagues, family and friends and to access local information - all at the touch of a button or two. Whether visiting Lisbon on business or leisure, our aim is to provide our guests with a memorable stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Travelocity, Agoda, TripOnline SA, Cancelon, Hotwire, getaroom.com, HotelQuickly and Evoline ltd so you can book your Inspira Santa Marta Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing