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“Very pleasant stay”

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Inspira Santa Marta Hotel
Ranked #34 of 255 Hotels in Lisbon
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed July 2, 2013

The hotel appears relatively new and certainly is very contemporary. The room was spacious and well appointed. The staff were helpful, attentive and efficient. Food at both breakfast and lunch was consistently good over a number of days. The location is quite central with easy access to metro stations and within walking distance of many places of interest. Overall - an easy place to recommend.

  • Stayed: July 2013, traveled on business
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Thank cpsz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this reviewResponded July 3, 2013

Dear "cpsz"
Thak you for your kind comments and recommendation.
Kindest regards from Sunny Lisbon!
Nick Roucos
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,104 - 1,110 of 3,338 reviews

Reviewed June 29, 2013

The hotel is well located just off the Avenida de Liberdade so you can walk from here to all the downtown areas. Bairro Alto can be reached by the funicular or a moderately steep climb. The rooms are well designed, neat and clean with a see-through shower area (loo separate), desk, area etc. The view from our room was into the hospital but their windows allow one to see into the wards only at night. We had real problems with the wifi for the first few days but after we wrote to the hotel manager, it was upgraded after which it worked very well. Breakfast is all buffet, varies little but is well chosen and covers all options. Nespresso machine and kettle in room. The public areas are striking and the architecture good. The aircon set on a low temperature kept the room cool when the temperatures hit the mid-30s. Would stay here again.

  • Stayed: June 2013, traveled on business
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Thank baribegum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this reviewResponded July 1, 2013

Dear "baribegum"
Thank you for your recent feedback further to your stay in Inspira Santa Marta.
It was a pleasure to have you stay with us and it will be a pleaure to receive you agian in the future!
Best Regards,
Nick Roucos.

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Reviewed June 25, 2013

I stayed at this hotel with a friend. The entire feel of the hotel was very chic. From the moment we arrived the staff was nothing but courteous and attentive. They gladly recommended area restaurants, made reservations and gave advice where else to go. All their restaurant suggestions were AMAZING if you want good Portuguese food. The rooms were also very nice. Comfortable beds, spacious with a raised seating area and free water and coffee/espresso in the rooms. They didn't Nickle and dime you for everything you requested, rather they provided it to you with a smile. The location was also great. Just a short walk to one of the main avenues with restaurants and food.

The only complaint I had was with the spa. The employees didn't seem very skilled or well trained in massages and facials. My friend's 40 minute massage was actually only 20 min and was nowhere near the standard either one of us would expect.

Outside of the spa, I highly recommend this hotel and if I go back to Lisbon it will be toward the top of my list.

  • Stayed: June 2013
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Thank Wrjj20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this reviewResponded June 26, 2013

Dear "Wrij20"
Thank you for your comments - they were most encouraging in general. I am sorry about your Spa experience and will be taking due action with our Spa Manager to ensure this is dealt with.
We hope to be able to welcome you back some day and would be delighted on that occasion to ensure that your spa experience is a positive one...
Best Regards,
Nick Roucos
General Manager

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Reviewed June 25, 2013

GREAT location in Lisbon- less than five minute walk from the Marques De Pombal Circle and the Avenue De Liberdade. There is also a couple of fantastic restaurants directly across the street- the Honorato Burger and Gin Bar and the Chu Chu. That said the beds are insanely SUPER firm and should you need laundry service plan for at least a 48 hour turn around time even if you select "express"/same day service as there was definitely "confusion" on the hotels part. We also had to track down the maid to get more soap for the shower since we had run out the day prior.

  • Stayed: June 2013, traveled as a couple
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Thank GlobalTraveler N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this reviewResponded June 29, 2013

Dear "GlobalTraveler N"
Thank you for your feedback. We are sorry that you found the beds too firm. We do have an "express"/same day service provided that laundry is turned in by 8:30 a.m. We apologise that we could not provide housekeeping services to your expectations on this occasion.
Best Regards,
Nick Roucos
General Manager.

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Reviewed June 25, 2013

We just got back from our trip to Portugal and we stayed the last 4 days in this hotel. My wife and I were completely charmed by it. It's extremely well located, the staff was very friendly and the hotel itself was stunning. The design of the lobby and the room was beautiful. We had a great stay and higly recommend this hotel.

The only negative would be the showers, although very clean the floors are suspended in order to drain the water and they need to be cleaned more regularly or else there is a smell that can emanate from it.

  • Stayed: June 2013, traveled as a couple
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Thank LudovicBoyadjian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this reviewResponded June 26, 2013

Dear "LudovicBoyadjian"
We are delighted that we were able make your stay "extremely inspiring"!
Best Regards,
Nick Roucos
General Manager

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Reviewed June 23, 2013

A good hotel, excellent location, with a unique design and decor. Staff are helpful and friendly, with good tips on local attractions, able to make restaurant reservations, etc. Breakfast was excellent and our one dinner in the restaurant was very good. The design of the hotel interior is quirky in parts, with a bar behind the elevators somewhat hidden and not always staffed. The hotel seems popular with tours, which makes the lobby busy at times.

A one block walk from the Av. da Liberdade and many restaurants on side streets make this a convenient location.

Stayed: June 2013, traveled as a couple
Thank Larry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this reviewResponded June 24, 2013

Dear "Larry P"
Thank you for your recent comments. We are delighted you enjoyed our hotel and hope we may have the pleasure to welcome you back in the not too distant future.
Best Regards
Nick Roucos
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2013 via mobile

Booked and stayed at this wonderful hotel last week under a BA package. The first impression is most important and it makes my first trip to Lisbon so memorable! It is conveniently located near to the metro yet off the main road. The staff were extremely helpful throughout my stay. Throughout my 5 days stay, I observed how they went all the way to accommodate to some unreasonable and demanding guests and was very impressed. They were attentive and helpful, giving me some of the best advice with regards to public transport and even the parade on Thursday! The room was very clean. Breakfast was included and the pastries were wonderful. Didn't have time to use the gym, jacuzzi and sauna, let alone the massage service which I should have. I give my thumbs up to this wonderful hotel and have certainly been telling my friends about it! Thank you for my fantastic visit to Lisbon.

  • Stayed: June 2013
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Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this reviewResponded June 18, 2013

Dear "David A"
Thank you for your lovely feedback. We are glad we made your visit fantastic!
Best Regards,
Nick Roucos
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inspira Santa Marta Hotel

Address: R. de Santa Marta, 48, Lisbon 1150-297, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #34 of 255 Hotels in Lisbon
Price Range: $81 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Inspira Santa Marta Hotel 4*
Number of rooms: 89
Official Description (provided by the hotel):
Inspira Santa Marta Hotel is a medium-sized, trendy 4 star hotel offering an urban retreat to those visiting Lisbon for business or pleasure. The hotel is located in the heart of the city, in Rua de Santa Marta, just off Avenida da Liberdade. With a contemporary decor, Santa Marta Hotel offers 89 rooms of different categories. Here lighting, color, sound, energy and materials have been carefully designed and put together according to the principles of Feng Shui. The rooms are equipped with integrated, cutting-edge technology allowing guests the freedom to remain in touch with business colleagues, family and friends and to access local information - all at the touch of a button or two. Whether visiting Lisbon on business or leisure, our aim is to provide our guests with a memorable stay. ... more   less 
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