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“state of the art hotel room at Inspira”

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Inspira Santa Marta Hotel
Ranked #32 of 255 Hotels in Lisbon
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed August 24, 2012

we spent two days in Lisboa on the way back home from Brazil. This time we chose Inspira Santa Marta hotel for the stop over. We found the rooms really state of the art with top quality decoration, excellent bed, trendy lighting system, very good radio channels and TV channels on the TV system, as well as free WIFI connection. The hotel is well located close to the main banks in Lisboa. will try this hotel again. Early check in is difficult since hotel seems to be running at full capacity.

Room Tip: new hotel in a quiet area of Lisboa, solid building
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  • Stayed: August 2012, traveled as a couple
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Thank ADStocker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa_Marta_Hotel, Gerente de relações com clientes at Inspira Santa Marta Hotel, responded to this reviewResponded August 28, 2012

Dear "ADStocker",
Thank you for your review. We are pleased that you enjoyed your room and that you found the hotel's location convenient.
We hope to welcome you again soon.

Best regards,
Sandra Mencucci

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1,175 - 1,181 of 3,294 reviews

Reviewed August 24, 2012

We booked this room for our time in Lisbon before headed out to Mafra for our wedding. Since the price was so reasonable, most of our wedding guests (family and friends) ended up staying there too. The front desk was incredibly nice in helping to coordinate logistics and let guests call us to help keep in touch. Breakfast was included in our room rate and was fantastic, great pumpkin jam and bread! It's a bit expensive otherwise, especially since there are some great cafes right across the street.

Downside included a lack of irons (not one in every room) since there was a conference and all the available irons were being used. Having traveled and then needing to do official wedding things (photos,etc), we really needed an iron and they weren't very helpful in getting us one or finding somewhere else to have our clothes ironed. Such a basic thing but really necessary when you're traveling and doing dressy things.

Room Tip: Basic rooms are nice but slightly small. If you can get a good deal on a better room or a free upgra...
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  • Stayed: July 2012, traveled as a couple
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Thank Timatimfitfit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

We stayed at the Inspira Santa Marta at the start and end of a week’s holiday in Portugal. I should say right from the start that we were lucky enough to be up-graded to a suite room on both occasions so I can’t really comment on the standard rooms. However, if the suite was anything to go by you would not be disappointed whatever grade of room you have.

However, what really made the stay pleasant and memorable was the exceptional service and friendliness of the staff. They were always polite, as you would expect, but they were also extremely attentive to our 22 month old son, helped us with advice and directions around Lisbon and were just nice!

On the practical side the hotel is well placed for access to the heart of Lisbon but is set one street removed from the main Avenida so there is not traffic noise etc. There was no view as such from our room but there was a lot of glass letting natural light and giving a feeling of addition space and airiness to the room, which was already a fair size it is true.

The room and hotel in general is modern but has a funky retro feel which we really liked, though this may not be to everyone’s taste. We did have breakfast at the hotel which is buffet continental style. Nothing extraordinary but as good as we have had anywhere. There is a spa and spa facilities which we used and again these were as good as anywhere we have experienced.

We have stayed at hotels around the world ranging from budget through to very high end and rarely have we felt so welcome. There is a difference between efficiency and friendliness but at the Santa Marta we found both. I would have no hesitation in staying here again or recommending it to friends.

  • Stayed: August 2012, traveled with family
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1  Thank poppydoodlesdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandraMencucci, Gerente de relações com clientes at Inspira Santa Marta Hotel, responded to this reviewResponded August 22, 2012

Dear "Poppydoodlesdad",
Thank you for posting your review on Trip Advisor regarding your recent stay at Inspira Santa Marta Hotel. We are grateful of your kind comments and we will share them with the rest of the team.
We're proud to be on your hotels top-list and we hope to have the pleasure to welcome you again soon.
Best regards,
Sandra Mencucci

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Reviewed August 12, 2012

If you're looking for a clean, comfortable, quiet, friendly hotel in Lisbon, this is it. Not the cheapest but not expensive either. The breakfast option is worth it - abundant buffet.
The desk staff were very friendly and helpful.
The room was absolutely silent, apart from the hushing of the air-conditioning that we switched off at night without suffering. The lighting system is a bit complicated to use and not very flexible - you choose ambiences (Reading, TV, toilet at night, etc) and the supposedly appropriate lights come on but it's not particularly intuitive. We didn't mind the glass-walled shower.
We didn't try the restaurant (not cheap) but did eat across the road in the Castrense bar on the corner.
It's not very centrally placed for the typical sites but only 5 mins from 2 metro stations and the Avenida Liberdades is a pleasant enough place to stroll down.
My only (minor) complaint would be that our 3rd-floor room faced the clinic across the alley at the side.

  • Stayed: August 2012, traveled as a couple
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Thank chrislleida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandraMencucci, Gerente de relações com clientes at Inspira Santa Marta Hotel, responded to this reviewResponded August 13, 2012

Dear “chrislleida”

Thank you very much for the time taken to write this review. We're glad to read your overall satisfaction regarding your recent stay at Inspira Santa Marta Hotel.
With regards to the light moods, they are explained in the booklet on the desk of the room.
Thank you again and we hope to welcome you back to Inspira Santa Marta Hotel soon!

Best regards,
Sandra Mencucci

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Reviewed August 5, 2012

Stayed in this hotel for 2 nights last week on the last leg of ur 2 week trip to Portugal. Good location a few mins walk to bars and restaurants but has a few small bars, restaurants and cafes close by. On arrival we drove into the underground carpark we drove up to the next level and found it was either the exit or the staff car park and unfortunately we were greeted by a rude car park attendent who told us we could reverse back down and around a tight corner (which was tight enough for a small car) .... reluctantly he let us out through the barrier to the exit...not a good start. Hotel lovely clean, rooms lovely airy and clean. Got passwords for wifii but didnt work along with the phone, my husband had to go to lobby to order room service and after a long drive and the carpark incident didnt go down well but staff were very apologetic. Didnt have brekfast but had a drink in the bar one evening for which staff had to be found and seemed like a lot of trouble which was a pity because the lobby and bar area was fab and very relaxing but could do with a little more atmosphere possibly with some music.

  • Stayed: August 2012, traveled as a couple
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Thank Janefu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this reviewResponded August 13, 2012

Dear "Jeffrey0123"
Thank you for taking the time and trouble to post your comments on Trip Advisor. Overall we thank you for your constructive comments. We were sorry to hear about the problem you experienced in the car park and are already taking appropriate action in this department. We have also attended to the phone issue in the room which had a programing fault. As for Wifi it usually requires one password per appliance. Thank you for your other suggestions and for your overall evaluation.
Sincerely,
Nick Roucos

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Reviewed July 31, 2012

I loved the simplicity of the design of the earth room I had. I was so intrigued that I looked at several more rooms including those with private jacuzzis.lovation was good for those who walk and the staff was great

  • Stayed: July 2012
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Thank Travellingkellyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandraMencucci, Gerente de relações com clientes at Inspira Santa Marta Hotel, responded to this reviewResponded August 1, 2012

Dear "Travellingkellyk",
We thank you very much for posting your review concerning your recent stay at Inspira Santa Marta Hotel.
Glad that you liked your room and that the earth element suited you well.
We hope to welcome you again soon.
Best regards,
Sandra Mencucci

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Reviewed July 27, 2012

One night stay in Lisbon in a great location. We rented a car and parked it in their underground garage and did not need the car until we left Lisbon. They stored our luggage after checkout while we toured the city some more. Very helpful staff. Room was very nice. Nice breakfast buffet. Appreciated the free Internet. We would definitely stay there again.

  • Stayed: July 2012, traveled with friends
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Thank redsoxwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandraMencucci, Gerente de relações públicas at Inspira Santa Marta Hotel, responded to this reviewResponded July 30, 2012

Dear "Reds oxwin",
Thank you for your kind words.
We're glad you enjpoyed your recent stay and we hope to welcome you soon again.
Best regards,
Sandra Mencucci

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inspira Santa Marta Hotel

Address: R. de Santa Marta, 48, Lisbon 1150-297, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #32 of 255 Hotels in Lisbon
Price Range: $122 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Inspira Santa Marta Hotel 4*
Number of rooms: 89
Official Description (provided by the hotel):
Inspira Santa Marta Hotel is a medium-sized, trendy 4 star hotel offering an urban retreat to those visiting Lisbon for business or pleasure. The hotel is located in the heart of the city, in Rua de Santa Marta, just off Avenida da Liberdade. With a contemporary decor, Santa Marta Hotel offers 89 rooms of different categories. Here lighting, color, sound, energy and materials have been carefully designed and put together according to the principles of Feng Shui. The rooms are equipped with integrated, cutting-edge technology allowing guests the freedom to remain in touch with business colleagues, family and friends and to access local information - all at the touch of a button or two. Whether visiting Lisbon on business or leisure, our aim is to provide our guests with a memorable stay. ... more   less 
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