This hotel is beautifully designed from walking into reception to the bedrooms. Nothing is broken and everything is exceptionally clean! I defy anyone to be disappointed with their room. Rooms are smart and maintained well. There is a really nice jacuzzi/steam room sauna area which for some reason the hotel keeps hidden. The reception team are professional and friendly.
The negatives i have is mainly the breakfast. Its really disorganized, staff looks miserable and badly positioned. The breakfast is the same every day which i got a bit fed up with. Stay away from the bacon its terrible, in fact the hot breakfast is very disappointing. In 10 days of staying there i was never offered a coffee once and just jugs of tepid water for tea and diluted orange juice.
Don't use the room service! i ordered a breaded chicken breast with vegetables. The kitchen failed to cook it throughout so when it turned up at my room the chicken was uncooked and raw throughout the inside. They did however take it away but was presented a few mins later with the same chicken breast but cooked. Clearly cross contamination isn't a big issue for them but it was for me especially when paying nearly 20 euros! and yes i was charged despite this.
I would recommend this hotel to a friend but for 100 euros a night service could to be better but this problem isn't confined to the santa marta hotel but to most places you go in Lisbon for food
- Official Description (provided by the hotel):
- Inspira Santa Marta Hotel is a medium-sized, trendy 4 star hotel offering an urban retreat to those visiting Lisbon for business or pleasure. The hotel is located in the heart of the city, in Rua de Santa Marta, just off Avenida da Liberdade. With a contemporary decor, Santa Marta Hotel offers 89 rooms of different categories. Here lighting, color, sound, energy and materials have been carefully designed and put together according to the principles of Feng Shui. The rooms are equipped with integrated, cutting-edge technology allowing guests the freedom to remain in touch with business colleagues, family and friends and to access local information - all at the touch of a button or two. Whether visiting Lisbon on business or leisure, our aim is to provide our guests with a memorable stay. ... more less
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