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“Ultra modern with great historical location”

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Altis Belem Hotel & Spa
Ranked #23 of 248 Hotels in Lisbon
Certificate of Excellence
Peniche, Leiria, Portugal
Level 4 Contributor
27 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Ultra modern with great historical location”
Reviewed December 27, 2013

This hotel is perfectly located for tourists with great view of the River Tejo, Belem Tower and monument to the Discoveries. Walking distance from Mosteiro de Jeronimos, Belem Tower, Belem Cultural Centre, etc. You can get taxis into the baixa district for 5-7 euros. Beware if travelling with children, the indoor pool can only be used by children between 9:00-10:00am.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tanny V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this review, January 4, 2014
Thank you for your choice on the Altis Belem Hotel & Spa during your stay in Lisbon.

On behalf of all my team, I thank you for the time you dedicate us on sharing your opinion with your review on Tripadvisor.

We are very happy to open an hour to kid's use of our indoor pool inside the Spa facilities, part of our hit experiences Thermo Garden.

Looking forward to welcome you back in a near future in Lisbon and at the Altis Belém Hotel & Spa.
Happy New Year

Anabela Bártolo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (112)
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English first
Sao Paulo, SP
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 26, 2013

We first heard about the hotel through the Visa luxury hotel list. We did the reservation through DECOLAR.COM. Everything was perfect, the hotel is beatiful, the room is spacious and cosy, the bathroom is extremely modern and clean. People are very friendly and helpful. The location is a little bit distant from the city center, but is is probably the best view in Lisboa. And it is very easy to get taxis which by the way are fairky cheap. It costs about E8 and takes about 10 min until the city center. Special thanks to Anabela, the hotel manager.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smgold12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this review, January 4, 2014
Google Translation
Agradecemos a sua escolha e preferência pelo Altis Belém Hotel & Spa durante a sua estadia em Lisboa.

Agradecemos também o tempo que nos dedicou publicando e partilhando aqui a sua amável opinião.
Os seus comentários e o seu reconhecimento são muito importantes na motivação das nossas equipas.

Aguardamos a oportunidade de a poder acolher novamente no Altis Belém Hotel & Spa.

Pessoalmente agradeço a gentileza e a simpatia.

Anabela Bártolo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carugate
Level 6 Contributor
166 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed December 19, 2013

in a quiet saturday afternoon of late november, in a sun drenched Belem, it is wonderful to sit along the shore of Tago and drink a beer, eat a sandwich club, have a chat in the stilish lounge bar of the hotel!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank SchnellCarugate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this review, December 20, 2013
Thank you for your choice for Lisbon and Altis Belém Hotel & Spa break in Lisbon and for your generous comments and testimony on Tripadvisor.

Our staff continues to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back, very soon.

Merry Christmas and a Happy New Year!

Yours sincerely

Anabela Bártolo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Level 6 Contributor
138 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed December 10, 2013

I have never stayed here but have been in the Spa 3 times and keep coming back. Book a massage or a facial and you can use the thermo garden - inner swimming pool, sauna, turkish bath - the whole day. Treats include tea, juices, fruit and cookies. You can also pay for a meal.
It is expensive but perfect if you want to relax and pamper yourself.
Good staff but be prepared to have a list of products shown to you when you're paying.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Service
Helpful?
1 Thank CristinaLM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this review, December 14, 2013
Thank you for choosing Lisbon and Altis Belém Hotel & Spa by Karin Herzxog for your Spa and relax holiday.

Also a big thank you for your fantastic review on this opinion survey site .

We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back, very soon.

Yours sincerely

Anabela Bártolo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poland
Level 6 Contributor
98 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed November 22, 2013

Even though it was one of the most expensive hotels I stayed it was a great place. Very modern, stylish, perfectly located by the river. Large rooms with large beds and large windows and large bathrooms - I really loved it. I really liked the surroundings of the hotel also - nicely designed.
Deffinitely worth considering.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pawelek777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this review, November 24, 2013
Thank you for choosing Lisbon and Altis Belém Hotel & Spa for your holiday.

Also a big thank you for your positive review on this great On Line Survey.

We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back, very soon.

Yours sincerely

Anabela Bártolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 20, 2013

We stayed here over night after flying into Lisbon on our way to the Algarve. We were given a warm welcome and were shown to our room by the reception staff. The room was on the second floor and had a lovely view of the bridge and water. The room was very spacious with a comfy bed and it was very quiet. As we arrived at 7pm we headed down to the bar for a drink and a snack. The caesar salad and toastie were lovely and just what we needed.

The breakfast the next morning was a great selection with everything from fruit, cereal, eggs, bacon to breads a meats.

Over all a very nice hotel which we would love to return to even if I was not sure about the black toilet paper.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank s_j_gibb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this review, November 22, 2013
It has been a great pleasure to receive your visit during your stay in Lisbon. Your choice made us happier.

On the behalf of our team a big thank you for the published review and service description.

We are very happy that you have chosen Altis Belém Hotel & Spa for your stay in Lisbon, we continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back.

Warm regards

Anabela Bártolo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 7, 2013

I recently spent five nights here and really enjoyed my stay. My room, Ethiopia, was large and quiet. Upon first entry I was slightly taken aback by how dark it was. That was before I got my keycard into the light switch which i could barely see. Still, the bathroom in black marble was very dark but it works so well. It has an effortless cool. The bed was large and comfortable. The room was maintained at an excellent temp.

The breakfasts were good with a wide variety of little things to try, which is always great fun. Vodka for breakfast anyone?!

The spa was really great. It's always hard to maintain the cleanliness in a spa, but these flet very clean. It's a shame you can't see the sunlight from the pool, but I understand there is a rooftop pool.

I had one dinner in the cafe area where breakfast is served. It was very good and the waiter's recommendation was spot on. On the downside it was almost empty the night I was there, just one other couple, so if you want atmosphere go into Lisbon. But if you want relaxing, well priced, good food try it.

Most importantly of all, I found the staff at this hotel to be really exceptional. Both in the restaurant, the bar, the spa and the front desk. Efficient, helpful, polite and smiling. I thank them for my stay.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ManofIceni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this review, November 19, 2013
Thank you for your choice for Altis Belém Hotel & Spa and for your positive comments on this respectful On Line Survey.

Our staff is feeding their engagement on messages like yours, again thank you on their behalf.

We look forward to welcoming you back, very soon.

Yours sincerely

Anabela Bártolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Altis Belem Hotel & Spa

Property: Altis Belem Hotel & Spa
Address: Doca do Bom Sucesso, Lisbon 1400-038, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon > Belem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Lisbon
#5 Business Hotel in Lisbon
#14 Romantic Hotel in Lisbon
#14 Family Hotel in Lisbon
#21 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Altis Belem Hotel & Spa 5*
Number of rooms: 50
Official Description (provided by the hotel):
Altis Belem Hotel & Spa Hotel Altis Belem - Luxury & Design by the River Altis Belem Hotel & Spa is a 5 star design hotel in Lisbon, located in Belem overlooking the Tagus River, representing a contemporary view of the Golden Age of Discovery. Here you can find the gourmet Restaurant Feitoria (One Michelin Star) and the Spa BSpa by Karin Herzog. The theme of discovery is threaded throughout all of the hotel's 50 luxury rooms (including 5 suites) absorbing and enticing you to embark on an exotic journey displayed in a series of illustrated wall panels, giving each room a bespoke atmosphere. A design hotel in Lisbon that allows you to go on a journey from Mauritania on the West coast of Africa, through Arabia, India, Siam, Osaka and across to the other side of the world via Brazil. ... more   less 
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Also Known As:
Altis Belem Hotel Lisbon

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