We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,282)
Filter reviews
1,282 results
Traveler rating
954
250
46
21
11
Traveler type
Time of year
LanguageAll languages
More languages
954
250
46
21
11
Show reviews that mention
All reviewsaltis belemmichelin star restaurantbelem towerjacuzzi on the balconytagus riverindoor pooldesign hoteljeronimos monasterycity centretoilet paperfloor to ceiling windowsmain restaurantexcellent hotelbusy roadhotel is situatedrooms are bigreception staff
Filter
Updating list...
469 - 474 of 1,282 reviews
Reviewed August 22, 2013

The staff were just amazing, great service, I could see an amazing team spirit, but what amazed me more was the excellent quality that the restaurant Feitoria can provide. Great employees, outstanding food, excellent choice of wines. Just perfect!! A place to visit and re-visit.

  • Stayed: June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Paulo V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this reviewResponded August 25, 2013

It has been a great pleasure to receive your visit during your stay in Lisbon.Thank you on the behalf of our team for the published kind compliment and recognition for Altis Belém Hotel & Spa's service.

We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back, very soon as a Spa, Hotel.

Regards

Anabela Bártolo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2013

Stayed for 4 days recently stayed in room 127 which had a great river view, the hotel is in a fantastic location within the historical area of Belem a courtesy bus takes you to the centre of Lisbon therefore a car is not a necessity. rooms were great, spa was excellent,breakfast was good and staff were excellent i'd certainly love to go back there.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bordermax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anabela B, General Manager at Altis Belem Hotel & Spa, responded to this reviewResponded September 5, 2013

It has been a great pleasure to receive your visit during your stay in Lisbon.Thank you on the behalf of our team for the published kind compliment and recognition for Altis Belém Hotel & Spa's service.

We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back, very soon as a Spa, Hotel.

Warm regards

Anabela Bártolo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2013

We booked this hotel as it was more convenient with a hire car than staying in Central Lisbon and we were glad we did. Not only were we close to the sights in Belem (which we wouldn't have seen if we stayed in central Lisbon), but the hotel itself was a peaceful break to our visits to downtown Lisbon. The facilities are fantastic, and it is tempting not to leave the hotel just to enjoy the pools and bar by the water.

The rooms are spacious (we stayed in a Deluxe room) with plenty of room to relax and comfortable beds (I got a great night's sleep). The only comment to note with the room is that it is very modern, with clear glass walls in the bathroom. This means no privacy and turning the light on in the bathroom means the whole room lights up.

The breakfast was worth looking forward to - and one of the best breakfast buffets I have had for a long time. All in all, I would happily return to this hotel on my next trip to Lisbon.

Room Tip: Just be aware of the lack of privacy with the clear glass windows in the bathroom.
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this reviewResponded August 15, 2013

It has been a great pleasure to receive your visit during your stay in Lisbon.Thank you on the behalf of our team for the published kind compliment to our hotel..

Recognition encourage everyone to engagement, my breakfast team on Kitchen and service is very happy.

We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back, very soon as a Spa, Hotel.

Yours sincerely

Anabela Bártolo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2013

We initially came to use the spa and pool. Staff were just so helpful, from drink and food service to treatments. Then they even helped with booking a yacht for the next day. Lovely hotel. Amazing staff. Would def stay here if I returned to Lisbon

  • Stayed: July 2013, traveled with friends
    • Cleanliness
    • Service
1  Thank jontycLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anabela B, General Manager at Altis Belem Hotel & Spa, responded to this reviewResponded July 26, 2013

It has been a great pleasure to receive your visit during your stay in Lisbon.

A big thank you on the behalf of our team for the published kind compliment to our service.

Recognition encourage everyone to engagement.

We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back, very soon as a Spa, Hotel or F&B guest.

Yours sincerely

Anabela Bártolo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2013

Unfortunately we only stayed for one night at the end of a few days in Lisbon but being in the Altis Belem was the highlight of our visit.

The hotel: We booked a balcony club room and the reservation confirmation came back saying 'garden view' so I was a bit concerned we would not see the water. I needn't have worried - from what I could tell the hotel is designed so that all the rooms have spectacular views (with plenty of water!). The room was large, beautiful and very comfortable. The hotel bar is just by the river and shaded, with chaise longues and a chill out atmosphere. We had lunch on the terrace of the 'cafe' facing the Marina and, apart from the perfect setting, it was the best meal we had in Lisbon. We didn't go to the Michelin star restaurant but, judging by the food in the cafe, it must be amazing. Breakfast was delicious, plenty of variety and good quality.

The staff: Everyone we came into contact with was delightful, from the reception staff to the bar and cafe staff. The impression they gave was that they knew they had a great hotel and wanted you to enjoy it. We arrived early and they let us check in after only a 10 minute wait. We were upgraded so that we had a jacuzzi on our balcony, which was a lovely surprise. We had booked a transfer back to the airport through the hotel, which was a nice, luxurious way to travel and we asked if we could check out an hour later to coincide with our transfer - no problem. Obviously you can't count on these extras,especially if a hotel is very busy, but you could feel the willingness was there always to please.

The area: Belem is a 10-15 minute taxi ride from central Lisbon. This is why we decided to stay in the centre for the first few days of our visit. In hindsight I wish we had stayed in Belem the whole time. As we were scheduled to stay at the Altis Belem on a Monday and most museums etc. seem to be closed on Mondays, we visited the area previously on the tourist bus. There is plenty to see, infact some of the most important sights, and there is a nice area of restaurants near the park, as well as places on the waterfront for eating and drinking. The hotel run a free shuttle into central Lisbon as well as to the airport and even in the evening/night it is easy to get back to by taxi for those who want to go out in some of the famous areas like the Bairro Alto or Alfama district.

Lisbon was lovely but we went there in the middle of a heatwave and it was hard to sightsee all day. I would like to return but would definitely stay at the Altis Belem rather than in the centre of town. It is close enought to all the sights but is also a very relaxing place to be.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Washington28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this reviewResponded July 18, 2013

Thank you for your choice for Altis Belém Hotel & Spa during your short stay in Lisbon.

It has been a great pleasure having you with us and on the behalf of our entire staff I thank you you for the kind published comments and experience description.

Recognition is always welcome..

We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back, very soon.

Yours sincerely

Anabela Bártolo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews