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“Weekend in Lisbon” 5 of 5 bubbles
Review of Altis Belem Hotel & Spa

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Altis Belem Hotel & Spa
Ranked #15 of 247 Hotels in Lisbon
Certificate of Excellence
Lausanne, Vaud, Switzerland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Weekend in Lisbon”
5 of 5 bubbles Reviewed December 10, 2012

My wife and I stayed at Altis Belem on December 7-9 2012
Hotel is perfectly located in front of Jeronimo, close to the Tour Belem and directly on the river/sea.

Personnel and welcome has been excellent and the hotel is very nice, room extremely comfortable and nicely decorated with a particular attention and relevance to the lightening. We would recommend the rooms East facing with view on the Monument of Discovery and 25 Abril bridge (including sunrising in the morning).

The SPA is basic with Sauna and Hammam but very quiet; the Spa service (massage and various treatments) are top and a good price for the standing and the quality: highly recommend to book far in advance your staying though.
On the negative side, the Hammam is very big and lacks 2-3 degrees : probably this is due to the fact we were always alone, probably with more people using it, it would have been different.

Definitely a place to stay probably also with children in family travel.

Room Tip: Choose the east side, view on the bridge
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MassimoLucchina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this review, December 12, 2012
Thank you for your choice on the Altis Belem Hotel & Spa during your stay in Lisbon.

Also on the behalf of our staff I thank you for the time and care ou dedicate us on publishing your opinion on Tripadvisor,

Your feedback is a very important tool on team motivation.

Looking forward to welcome you back in the future to the Altis Belém Hotel & Spa, I remain

Yours sincerely

Anabela Bártolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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916 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
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Vienna
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 22, 2012

The hotel is located at the entry of the river tejo into the atlantic. Very nice views. Very friendly staff & the hotel offers everything you need. In case of bad weather or after a day walking around in Lisbon you can relax in the spa which offers a gym, sauna, hammam, massage & 2 pools.
Some of the rooms have a jacuzzi on the balcony.
Only downside (maybe?) - the hotel is a bit outside the city, approx. 10 minutes walk to the bus/tram station and than 15 - 20 min to drive downtown.

  • Stayed November 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sabi68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this review, December 10, 2012
On behalf of the full team, thank you for your choice on Altis Belem Hotel & Spa during your stay in Lisbon.

Thank you once more for the time you dedicate us on sharing your impression on this site, your comments and suggestions help us fine-tune our services and are a very strong toll for motivation and brand consolidation.

Looking forward to welcome you back in the future to the Altis Belém Hotel & Spa, I remain

Yours sincerely

Anabela Bártolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed November 20, 2012

This team its prepared to give a great experience at all levels. Since arrival to departure every single person looks like it was trained for an amusement park while it maintains all the quietness and superb quality.

Room Tip: Choose the deluxe which its great value for money or the jacuzzi ones for the perfect love weekend...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FLF_76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this review, December 10, 2012
Thank you for your choice on the Altis Belem Hotel & Spa during your stay in Lisbon.

On behalf of all my team, I thank you for the time you dedicate us on sharing your opinion with your review on Tripadvisor.
Your comments and suggestions help us fine-tune our services and motivate ous staff to make it better.

Looking forward to welcome you back in the future in Lisbon and at the Altis Belém Hotel & Spa, I remain.

Yours sincerely

Anabela Bártolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed November 4, 2012

The hotel sits against the river with a magnificent view over the marina. The room was spacious and due to our good fortune with the weather (September) we could open up the window which was was remote control to enjoy the warmth and the atmosphere of the marina. There are two swimming pools one of the roof top offering a wonderful 360 view and you could order drinks/room service. The staff are very obliging and made our visit to Lisbon a truly memorable experience. It was without doubt one of the best hotel's I have stayed in and would highly recommend that you visit.
It was not in the centre about 10 minutes by taxi, so you won't be breaking the bank about 6 euros per trip.
I adored the room service especially the prego sandwich it was a taste sensation!!

Room Tip: Book rooms overlooking the marina and watch the sun go down!
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank warriorpsyche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this review, December 10, 2012
Thank you for your choice on the Altis Belem Hotel & Spa during your stay in Lisbon.

Also on the behalf of our staff I thank you for the time you dedicate us on publishing your opinion on Tripadvisor, your comments and suggestions help us fine-tune our services, and also to consolidate our brand.

Looking forward to welcome you back in the future to Lisbon at the Altis Belém Hotel & Spa.

Warm regards

Anabela Bártolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
98 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed September 26, 2012

This hotel sits right on the Lisbon River. It is modernistic and minimalist so don't expect the cosy feel of an old hotel. My room had a view of the river ( as many do) and also of the boats moored in the harbor. It is immediately accessible to the walkway along the river and has a deck with a small swimming pool overlooking the water. The staff bent over backwards to accommodate ever need including changing the room immediately at my request to give a better view. Each of the rooms has a somewhat unique design some very bold with an open shower in the center of the room. However it all fits together. The hotel is only minutes from the convention center and lots of water front restaurants. The only downside is that in its attempt to be ultra modern they left out a basic need of visitors...it was difficult to find electrical outlets in the room to charge things. In my room there were only two available ..one connected to a lamp and another near the floor outside the bathroom. Also it was sometimes difficult to figure out how to turn things on and off. Other than that a really good place to stay.

Room Tip: Ask to see several rooms if they are available. It is worth it because many have different styles an...
See more room tips
  • Stayed September 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Captainspires
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
altisbelem, General Manager at Altis Belem Hotel & Spa, responded to this review, October 6, 2012
Thank you for your choice for Altis Belem Hotel & Spa during your stay in Lisbon.

Thank you again for sharing your choice on this opinion site and for your opinion. Your comments and suggestions help us fine-tune our services and we already have considered to improve some details including the ones pointed out.

Looking forward to welcome you back in a near future to the Altis Belém Hotel & Spa, I remain

Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandler, Arizona
Level Contributor
73 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed September 26, 2012

This was probably one of the best places we have ever stayed at both for food and accommodations. The views were fantastic and rooms super clean and ultra modern (hard time figuring out the shower knobs :-). We had corner room with spa on the balcony and views of the river and Padrão dos Descobrimentos monument. The beds were very firm and pillows soft - just the way we like it. The staff was very friendly and seemed to go out of their way to help. And the restaurant is 5 star for sure. My only concern would be the bar downstairs a bit noisy but closing the doors would silent it.

Room Tip: Ask for Anselmo for private tours of surrounding areas. Not that expensive and he is VERY knowledgab...
See more room tips
  • Stayed June 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
altisbelem, General Manager at Altis Belem Hotel & Spa, responded to this review, October 6, 2012
Thank you for your choice for Altis Belem Hotel & Spa during your stay in Lisbon.

Also on the behalf of our staff I thank you for the time you dedicate us on publishing and sharing your opinion on Tripadvisor, your comments and suggestions help us fine-tune our services and keep our team motivated.

Looking forward to welcome you back in a near future to the Altis Belém Hotel & Spa, I remain

Yours sincerely

Anabela Bártolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 23, 2012

Chose this hotel because it was one of the few 'modern' hotels located in Lisbon. I was extremely pleased with the choice! It is about a ten minute taxi ride from the centre of Lisbon, so it was a perfect location. Taxis in Lisbon are VERY affordable, so not an issue at all. The hotel is right on the Tagus river (our rooms had views of the marina).

Very modern, clean and comfortable!

Would highly recommend it.

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FHui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
altisbelem, General Manager at Altis Belem Hotel & Spa, responded to this review, September 25, 2012
Thank you for your choice on the Altis Belem Hotel & Spa during your stay in Lisbon.

Also on the behalf of our staff I thank you for the time you dedicate us on sharing your opinion on Tripadvisor, your comments and suggestions help us fine-tune our services.

We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence.

Looking forward to welcome you back in the future to the Altis Belém Hotel & Spa, I remain

Yours sincerely

Anabela Bártolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Altis Belem Hotel & Spa

Property: Altis Belem Hotel & Spa
Address: Doca do Bom Sucesso, Lisbon 1400-038, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon > Belem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Lisbon
#5 Business Hotel in Lisbon
#14 Romantic Hotel in Lisbon
#14 Luxury Hotel in Lisbon
#14 Family Hotel in Lisbon
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Altis Belem Hotel & Spa 5*
Number of rooms: 50
Official Description (provided by the hotel):
Altis Belem Hotel & Spa Hotel Altis Belem - Luxury & Design by the River Altis Belem Hotel & Spa is a 5 star design hotel in Lisbon, located in Belem overlooking the Tagus River, representing a contemporary view of the Golden Age of Discovery. Here you can find the gourmet Restaurant Feitoria (One Michelin Star) and the Spa BSpa by Karin Herzog. The theme of discovery is threaded throughout all of the hotel's 50 luxury rooms (including 5 suites) absorbing and enticing you to embark on an exotic journey displayed in a series of illustrated wall panels, giving each room a bespoke atmosphere. A design hotel in Lisbon that allows you to go on a journey from Mauritania on the West coast of Africa, through Arabia, India, Siam, Osaka and across to the other side of the world via Brazil. ... more   less 
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Also Known As:
Altis Belem Hotel Lisbon

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