This place is not an hotel, just a "wanna be" boutique hotel with badly executed "design" (painting smears, curvy plywood furniture execution is a joke). Basically, it is all about "eye candy" and lacks completely in functionality and comfort and customer service.
Each room has an iPhone/ipod dock: great, but then, you have no space for your suitcase, not enough hooks for your clothes, no hooks in the bathroom, an unreliable Wifi connection.
Your room is on the first floor? well, in our case, that meant taking the lift to the first floor, going through the first floor, climbing some stairs, going up a ramp, going through another courtyard, going up some more stairs. After 5 hour flight and with some suitcases and bags and rainy weather, this is a pain.
Customer service: so-so. In any case, do not expect any useful info from the reception staff about restaurants, public transports.
Location: this is the only plus from this "hotel". Located beside the Rossio station, it is minutes away from everything. However, note that in the evenings, the areas close by with fill up with some dodgy characters, drug dealers and homeless people (ok they are harmless).
Breakfast is ok if you overlook the wanna be design and those stupid benches you gotta sit on and will be a pain in the back every time you gotta get up as, more than likely, you will be sharing this with others.
This place does not deliver on anything except location. We still wonder how this place can get so many good reviews: is it that people get easily fooled by the wanna be design? If you are willing to walk some ten minutes you will find a much better room elsewhere for even cheaper. That is what we ended doing. For our last two nights, we stayed at the holiday Inn express and were delighted by the service, the room and the price.
Overall, we don't think this place deserves the positive reviews it got. A seasoned traveller will not get fooled by their "offering". Would we recommend this place to anyone at all even for its location? NO WAY.
- Official Description (provided by the hotel):
- Se Lisboa e toda linda, Se o nosso Bairro e LISBOA" Enjoy the unique atmosphere of Lisbon and stay with us at Gat Rossio. In the particular neighbourhood of La Baixa and in the centre of the city, you will discover 71 modern, comfortable rooms completely equipped at an extraordinary price. Breakfast is included and Internet is free. If you wish to enjoy the hustle of life, the culture and the Lisboan life, you have to come to gat rossio. ... more less
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