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“Great location comfy hotel”
Review of Vincci Baixa

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Vincci Baixa
Ranked #57 of 255 Hotels in Lisbon
Certificate of Excellence
GreenLeadersSilver level
Reviewed April 17, 2014

Good for location transport tourist sights and attractions.
Rooms on small side but have all you need. Although in the centre of the city out room was quiet with no hotel noise either !
Slept well. Good breakfast. Would certainly recommend the Vinci Baixa!

  • Stayed: April 2014
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1  Thank Betsway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen_VincciHoteles, Atención al Cliente at Vincci Baixa, responded to this reviewResponded May 5, 2014

Dear guest,

Thank you for your comments, we are pleased to know that you enjoyed your stay with us.

We hope to be able to welcome you again soon at our hotel.

With best wishes,
Carmen Fernández

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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405 - 411 of 1,629 reviews

Reviewed April 12, 2014

This hotel was everything we wanted: the rooms were comfortable and quiet with pleasant, modern décor, staff were very friendly and helpful and the breakfast was fantastic. it was close to the airport bus and all major tourist sites.

  • Stayed: April 2014, traveled with family
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Thank JHReading
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen_VincciHoteles, Atención al Cliente at Vincci Baixa, responded to this reviewResponded May 5, 2014

Dear guest,

We appreciate your comments, and we will pass on your congratulations to the whole team. It is our greatest satisfaction to hear that you have had a good experience at our hotel, and this is our motivation for working every day.

We would be delighted to welcome you again to our hotel.

With best wishes.
Carmen Fernández

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2014

We had a short, 3 night, stay in Vincci Baxia for a city break in this beautiful city. The hotel was brilliantly located for seeing the sights, easy walking distance to many attractions, and the room was clean with all the amenities you expect. The staff were great with a good knowledge of the city and were very helpful. The baggage storage after checkout was especially helpful.
If I ever go back to Lisbon I'll be sure to stay here.

  • Stayed: March 2014
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1  Thank Subzerobear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen_VincciHoteles, Atención al Cliente at Vincci Baixa, responded to this reviewResponded April 15, 2014

Dear guest,

Thank you very much for choosing us and for sharing your experience. We are pleased to read how much you enjoyed the Vincci experience at our hotel.

We hope that you will come back to see us soon. We would be delighted to welcome you.

With best wishes,
Carmen Fernández

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2014

The rooms, service and location were all excellent, with the staff providing excellent information to help us enjoy our stay. The room was large, comfortable and well provided. I definitely recommend the hotel.

  • Stayed: March 2014, traveled with friends
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Thank Richard54York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen_VincciHoteles, Atención al Cliente at Vincci Baixa, responded to this reviewResponded April 15, 2014

Dear guest,

Thank you for your comments, we are pleased to know that you enjoyed your stay with us.

We hope to be able to welcome you again soon at our hotel.

With best wishes,
Carmen Fernández

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2014

The location was excellent, it was one blok away from the placa de commercio, which is a very nice central place (great to have a glass after a day of sightseeing - do try the beer museum, they great beer and fish pastries). The staff was friendly, the hotel was clean, the bed was comfy and the shower was good (nice pressure and good temperature control).
The only things we can comment on (this is nitpicking): The stairs were not accessable from the lobby, so we had to take the elevator to the first floor. Also the insulation was not that good; you could hear the next door TV and people in the hallway. We had very quiet guest so this was not an issue at all for us.

  • Stayed: March 2014, traveled as a couple
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1  Thank Robza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen_VincciHoteles, Atención al Cliente at Vincci Baixa, responded to this reviewResponded March 24, 2014

Dear guest,

We are pleased to know that you enjoyed your stay with us.

Thank you very much for choosing us and for sharing your experience. We take note of each and every one of our customers' observations, suggestions and comments, for the purpose of our improvement.

We hope to be able to welcome you again soon at our hotel.

With best wishes,
Carmen Fernández

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2014

Stayed for a long weekend and this was a great choice. The staff couldn't have been any more helpful and the locations is a short stroll from the Praca de Comercio, a selection of restaurants and the shopping district. The rooms are well done but a touch on the small side.

Room Tip: Upper floors are quieter
See more room tips
  • Stayed: March 2014, traveled as a couple
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Thank WanderHopefully
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen_VincciHoteles, Atención al Cliente at Vincci Baixa, responded to this reviewResponded March 24, 2014

Dear guest,

We appreciate your comments, and we will pass on your congratulations to the whole team. It is our greatest satisfaction to hear that you have had a good experience at our hotel, and this is our motivation for working every day.

We would be delighted to welcome you again to our hotel.

With best wishes.
Carmen Fernández

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2014

We just returned from a 3 night stay at this hotel and would definitely recommend it to friends.
Location: We travelled with our parents and our Mum is not completely mobile - Lisbon as a very hilly city and you have to be relatively fit to get up and down the hills. However, this location provided easy and relatively flat access to transport to all of the attractions we wanted to go to. It was only a short walk to Roccio and a VERY short walk to Placa Comercio where the tourist buses, trams and busses passed.
Staff: Very friendly (as are most people from Lisbon it seems!). They fulfilled our request of a balcony room as it was Mum's special Birthday and also our parents came back to a bottle of bubbly to celebrate - a lovely touch which was really appreciated.
Cleanliness: Excellent cleanliness. Everything was clean and fresh.
Facilities: The room itself had all the facilities we needed/wanted (lots of toiletries, etc). There aren't any leisure facilities.....but on a city break that isn't what we were looking for.
Value: Good value. Of course you can get cheaper hotels in Lisbon, but I think for the quality of accommodation and service this is a fair price.
Breakfast: Quite pricey at 15 Euro per person, but a good and fresh selection. We had breakfast of 2 of the 3 days. You can pay when you get there so you can see if you like it.
I can only think of one small negative - the air conditioning seemed to be limited to 19oC (min) - a like to sleep in a cool room. But this is a small point as the AC was working and effective.
Thank you for a lovely stay.

  • Stayed: March 2014, traveled with family
    • Value
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Thank MirandaBannerman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen_VincciHoteles, Atención al Cliente at Vincci Baixa, responded to this reviewResponded March 24, 2014

Dear Guest,

We are very grateful that you chose us for your stay in Lisbon, and that you dedicated part of your time to provide us with these comments.

We are very pleased to hear how much you and your family enjoyed the Vincci experience at our hotel. Please know that we will provide your words and congratulations to our whole staff. Clearly comments such as your motivate us to continue to work hard so that our customers' experience can enjoy a pleasant experience at our hotels.

We would be very happy to welcome you again to our hotel or to any of our establishments.

With best wishes,
Carmen Fernández

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vincci Baixa

Address: Rua Do Comercio, 32 a 38 | Rua Do S.Juliao, no 47 a 57, Lisbon, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#14 Green Hotel in Lisbon
#16 Family Hotel in Lisbon
#23 Romantic Hotel in Lisbon
#27 Business Hotel in Lisbon
#118 Luxury Hotel in Lisbon
Price Range: $101 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vincci Baixa 4*
Number of rooms: 66
Official Description (provided by the hotel):
The Vincci Baixa hotel is the Vincci chain's first hotel in Portugal. In the centre of Lisbon and less than 7 km away from the airport, Vincci Baixa is set in a privileged location in the downtown shopping and financial district, one of the city's liveliest areas. Baixa has a wealth of shops, dozens of open-air bars and is popular with musicians and artists, giving it a bohemian air that is very much in keeping with the rest of the city. Praca do Comercio (200m); Rua Augusta (200m). ... more   less 
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Also Known As:
Vincci Baixa Hotel Lisbon
Vincci Hotel Lisbon
Vincci Hotel Baixa

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