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“A nice week in Lisboa”
4 of 5 bubbles Review of Vincci Baixa

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Vincci Baixa
Ranked #56 of 247 Hotels in Lisbon
Certificate of Excellence
GreenLeadersSilver level
Milan, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A nice week in Lisboa”
Reviewed August 26, 2013

Vincci Baixa is a nice and cozy hotel.
Excellent position in the historical city center.
It has good services, it's clean and well designed.
Room service is good and the food quality is excellent.
the air-conditioner is the only real minor issue.
We had problem trying to switch it off during the night, as it was too cold for us.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paolobocc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Baixa, responded to this review, September 10, 2013
Dear guest,
Thank you very much for staying with us and for sending us your opinions. We are pleased to know that you enjoyed your stay in Lisbon and that our hotel met your expectations. That you had a good experience with us is our greatest compensation and what we work for every day in Vincci Hotels.
We regret, though, that you had problems with the air conditioning. Those guests who are not happy with their room´s temperature or find difficulties adjusting it can notify reception and our staff will assist them.
We hope to welcome you again soon to our hotels.
Warmest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,490 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
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English first
Manchester UK
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 15, 2013

This hotel gave us a good impression already in the lobby, very friendly staff at the check in counter and stylish, yet personal design. Our room was all we could have hoped for, the same style and clearly thought through design followed through in every detail made us feel special and pampered. Shower like summer rain, sope that smells of spring blossom.

The only downside was that the room was not well sound isolated towards the corridor. We would have liked to sleep past 9 am since we had been partying until 4 in the morning. But when other guests walked past the room their conversation was heard very clearly and woke us up.

Room Tip: If you can, try not to get the room right by the lift (you will hear others conversation whilst they...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vampsinthe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Baixa, responded to this review, September 10, 2013
Dear guest,
Thank you very much for choosing us and for sending your opinions. We are happy to read that the hotel, overall the decoration, treatment you received from the staff, room and bathroom, along with other aspects, were all to your liking. That our guests have a good experience with us is our greatest satisfaction and what we work for day after day in Vincci Hotels.
We regret, though, if you were disturbed by noises in your room. We will take good note of your opinions: they will help us improve the service we offer our guests in the future.
We hope to welcome you again to any of our establishments.
Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond Hill, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 15, 2013

Great locale, great service from all involved and the balcony for our room was a great added touch. At beautifully decorated through out. The breakfast buffet was very good and nice bar area to relax in

Room Tip: Ask for the fourth floor on the side facing Rua Commercio for the balcony
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeterDa1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Baixa, responded to this review, August 16, 2013
To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 14, 2013

The Vincci Baixa hotel provided my husband and me with a warm welcome to Lisbon and our first opportunity to relax after a long trip. The location provides the opportunity to engage in all the activity tourists may want to do on the first day. Walking to the river front, exploring historic places, viewing the sunset at one of the miradores, also frequented by the locals, and last but not least, to get a first taste of food and wine. The hotel was overall very quiet and the staff was very helpful and observant.

Room Tip: There is no swimming pool as far as I could tell but I did not look for one. There was a knocking...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maria C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Baixa, responded to this review, August 16, 2013
To our esteemed guest:
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 11, 2013 via mobile

The location couldn't be better as it's close to the water, trams, restaurants, etc. The room was small but nicely decorated and clean. The front desk staff was helpful and friendly. I would stay here again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SweetPeaSanDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Baixa, responded to this review, August 12, 2013
To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 10, 2013

The hotel is very conveniently located, a few minutes walking from shopping district and restaurants/bars as well as public transport (metro, tram). The staff was very friendly and gave useful tips for sightseeing. However, the rooms are very small for a 4-star hotel. The rooms with balcony are nicer.

Stayed August 2013, traveled as a couple
Helpful?
1 Thank nunc23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Baixa, responded to this review, August 12, 2013
To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We would like to let you know that we will take your opinions into account: they will doubtless help us to improve the customer service we offer our guests in the future.
We would, in any case, like to clarify that all of our rooms and services we offer meet the regulations for four star hotels.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
Reviewed August 8, 2013

We stayed there for one week. We love the great service from the staff, they are super helpful and so nice. The room is small but it is very new and nicely decorated, great location and quiet. Wifi is very easy and stable though out the hotel. We wish the breakfast could be more local. Good value for the money, definitely recommend it to solo or couple travellers.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Baixa, responded to this review, August 10, 2013
To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We will also bear your input close in mind with the aim to improve in the future. Ultimately, we work to satisfy our guests and their opinions are what always guide us in doing so.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vincci Baixa

Property: Vincci Baixa
Address: Rua Do Comercio, 32 a 38 | Rua Do S.Juliao, no 47 a 57, Lisbon, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#13 Green Hotel in Lisbon
#22 Family Hotel in Lisbon
#23 Romantic Hotel in Lisbon
#27 Business Hotel in Lisbon
#50 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Vincci Baixa 4*
Number of rooms: 66
Official Description (provided by the hotel):
The Vincci Baixa hotel is the Vincci chain's first hotel in Portugal. In the centre of Lisbon and less than 7 km away from the airport, Vincci Baixa is set in a privileged location in the downtown shopping and financial district, one of the city's liveliest areas. Baixa has a wealth of shops, dozens of open-air bars and is popular with musicians and artists, giving it a bohemian air that is very much in keeping with the rest of the city. Praca do Comercio (200m); Rua Augusta (200m). ... more   less 
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Also Known As:
Vincci Baixa Hotel Lisbon
Vincci Hotel Lisbon
Vincci Hotel Baixa

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