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“Excellent Hotel, Value for Money and good location”
Review of Vincci Baixa

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Vincci Baixa
Ranked #55 of 246 Hotels in Lisbon
Certificate of Excellence
GreenLeadersSilver level
Kuala Lumpur, Malaysia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent Hotel, Value for Money and good location”
Reviewed December 27, 2012

Good Hotel to stay. Next to Shopping Street and Food Street. Convenient access to tram and metro. Highly recommended to young couples and family vacation.
Clean and friendly staff.
Free Wifi and room size are comfortable.
Room Environment are very comfort. Those who love coffee; they have a very good coffee mixer in the room.

Room Tip: No swimming. Wrong click.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cheong72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Baixa, responded to this review, December 31, 2012
To our esteemed guest:
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Location
  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (142)
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English first
Murcia, Murcia, Spain
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 10, 2012

Spent four very comfortable nights in Vincci Baixa. Located in the best part of Baixa, step out the door and all is on hand. Could not believe that all the areas that I wished to visit were so near. Saw most of the areas on foot but did tour on the tram 28 on first day to find our way about and see the different districts, eg Barrio Alto, Chiado, Alfma. Hotel Vincci is a small and stylish hotel suited for couples, with its contemporary décor, comfy beds, very clean rooms and pillow service available. Breakfast excellent, with its extensive hot and cold buffet. Do try the tartas de crema. Reception and bar staff were extremely helpful, courteous and capable of speaking in several languages. Hotel plus point free internet connection. Hotel down point, parking 21 euros a day and one kilometere from the hotel. Overall still highly recommended. Loved Lisbon and the Portuguese. Will return again. Thank you to all at Hotel Vincci.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Baixa, responded to this review, December 10, 2012
To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
208 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 485 helpful votes
Reviewed December 2, 2012

Paid around 100 Euro for a room with free internet and breakfast.
The breakfast was lovely, lots of choices and high quality, truly a five star (or five circles!)
The location is excellent, easy walking distance to main attractions.
Friendly staff, umbrellas for rainy days, advices and help - all great.
The only negative is the room, they are small, perfectly fine if you go for a weekend with only carry on luggage, we were on a longer trip and had two nights in Lisbon, the room was a bit small for all our luggage... but all in all, we were so pleased with the hotel that we would happily stay again for a long weekend trip!!

Room Tip: All room are the same size. None have a good view, but higher floors have more light (windows are sm...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ducati40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Baixa, responded to this review, December 3, 2012
To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
However, we are sorry to hear that the size of our rooms were not to your liking. We will take this opinion into account, because it will doubtless help us improve our guests’ experiences in the future.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle of Skye, United Kingdom
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 29, 2012

Whilst staying in the Algarve and finding it generally closed we took a quick bus trip to Lisbon. This hotel came up as a possibility on a map in the tourist office. It did not disappoint as far as its location was concerned, and we must comment the friendly and knowledgeable desk staff. The room was very clean and well appointed, but rather reflective - lots of mirrors, and if one was hoping for a double bed - two singles pushed together. The breakfast was excellent. I am giving this hotel 5 stars as it actually deserved it, even if it didn't entirely suit us.

The down side was the room temperature, it was set at 19 degrees a bit hot for us, so we opened the window. MISTAKE. Let in the late season Mosquitos which have plagued us since. Not the hotel's fault but beware. I had left my repellant in the Algarve. Despite it not actually suiting us we would consider staying again on a planned trip, being on touch with the hotel first as I am sure their staff would happily accommodate any requirements.

Stayed November 2012, traveled as a couple
Helpful?
Thank Catherine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Baixa, responded to this review, December 4, 2012
Dear guest,
Thank you very much for choosing Vincci Hotels and publishing your comments and observations regarding our establishment. We appreciate knowing that your stay with us met your expectations and that our location, staff, cleaning service and breakfasts were all to your liking. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day in our chain.
We regret, however, that you were not entirely pleased with some aspects of your stay and would like to inform you that we will take good note of all your opinions and insights in order to improve.
However, we would like to clarify regarding our climate control system that the hotel presets different air conditioning or heating settings depending on the exterior air temperature and the preferences of the majority of the guests. Within these two climate settings, guests can individually adjust the temperature of their rooms using their thermostat. In any case, those guests who are not comfortable with the temperature of their room can mention it to the reception and our staff will take care of their request.
We are at your disposal for whatever you may need.
Warmest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Verona, Italy
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 29, 2012

Hotel is located in the characteristic Baixa district of Lisbon, is remarkable for cleanliness, great price, location and design. Our stay was fabulous and return in the evening in the Vincci Baixa Hotel has always been beautiful and comfortable. It 's true that the rooms are not huge, but they are exceptionally clean, soundproofed and "fun." Furnishings and modern design of the room includes a wall full of mirrors and a huge bathroom with double sinks, double shower and, again, mirrors everywhere. We really enjoyed our stay, the staff of the reception is just perfect: friendly, discreet and helpful in giving directions on streets, public transport, bars and restaurants.
The location of the hotel is in a strategic district of Lisbon, you can walk to the Rossio square, Praca do Comercio, The Castle of St. George, the Alfama and doing a few more steps, the Barrio Alto.
Public transport departs are all starting at Praca do Comercio, I recommend the convenience of daily card (5 euro) which entitles you to use all public transport (except for the bus to the airport Portela Lisbon). The taxi from the airport to Vincci Baixa, costs between 12 and 15 euro, and it's definitely a comfort at a good price.
Final verdict: highly recommended.

Room Tip: Fifth floor.
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DoubleKay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Baixa, responded to this review, November 29, 2012
To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones.
We would love to see you again soon at any of our establishments.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
107 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed November 8, 2012

My husband booked this hotel for our recent visit to Lisbon and he did a fantastic job of finding us the perfect accommodations. There are so many things to say about this property:

- Location is excellent. The Baixa section of the city is an easy place to navigate on foot and there is lots to see & do in this region. Numerous options also if you are not keen on walking or simply get tired: the Yellow Bus, the city buses, the metro - all have stops very close to the hotel.

- Easy to get to from the airport. We opted for the Aerobus upon arrival (take #1) and were dropped off only about 3 blocks from the Vincci. Simple. For the return, we took the metro - there is a stop in the Praca do Comercio that you can easily walk to from the hotel.

- An abundance of restaurants surrounding the hotel. I did read a review before we left that someone had posted, saying there were no decent places to dine in the area. Not sure what sort of dining experience he was looking for but we found plenty of options - some were pricy but worth it, some were on the cheap and perfectly fine. When in doubt, ask at the front desk. They gave us lots of suggestions.

- Front desk staff are some of the best we have encountered and we travel a lot. They were all very polite, knowledgeable and seemed quite happy to help. Marta in particular was a pleasure to speak with, she has the perfect personality for working at the front desk of a hotel!
- Rooms - we had #309, which was a corner room. Extremely quiet. In fact, on the first night I wondered if we were the only ones on our floor! We did hear the odd noise during our week long stay from other guests but it was not disturbing and the noise was simply people talking on the way to their rooms. The bed was a bit hard but we slept well. The room was small but that is expected in Europe. They have put a lot of thought into the available space: lots of hangers in the closet, a safe, coffee machine, mini bar, TV, two comfy chairs, good lighting. The bathroom is well designed and again, good use of the space. Excellent toiletry items provided as well. Chambermaid did a very nice job each day of cleaning our room and keeping things stocked.

- Diningroom - we only ate there once and that was on our last night in Lisbon. We were the only ones in the restaurant at the time but that was likely due to the hour (1 hr before closing and it was on a Sunday night). Comfortable room, nicely decorated. Good menu with numerous items to chose from to meet everyone's taste, I think. We did not have breakfast there but my husband had a quick look one morning on our way out and said it looked very good. The only reason we didn't have our morning meal there was simply because we usually just have a bowl of cereal or toast and some coffee. 15€ each would have been a waste of money for us.

We would most definitely stay there again and will be recommending this hotel to others travelling to Lisbon.

Room Tip: We had a great room, #309 which is at the end of the hall & far from the elevator. Not sure if...
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Cocotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Baixa, responded to this review, November 9, 2012
To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 8, 2012

Very good hotel. Central location (as already mentioned by other travelers) and still quiet street, so no crowds late at night. Good breakfast, very helpful staff (they did for us reservation for fado, gave good advises how to get to specific places). The only reason I do not give them 5 is a bit stuffy room.

Stayed November 2012, traveled as a couple
Helpful?
Thank Alex_L_F4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Baixa, responded to this review, November 9, 2012
To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We also would like to let you know that we will take your opinions into account: they will doubtless help us to improve the customer service we offer our guests in the future.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vincci Baixa

Property: Vincci Baixa
Address: Rua Do Comercio, 32 a 38 | Rua Do S.Juliao, no 47 a 57, Lisbon, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#13 Green Hotel in Lisbon
#22 Family Hotel in Lisbon
#23 Romantic Hotel in Lisbon
#27 Business Hotel in Lisbon
#49 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Vincci Baixa 4*
Number of rooms: 66
Official Description (provided by the hotel):
The Vincci Baixa hotel is the Vincci chain's first hotel in Portugal. In the centre of Lisbon and less than 7 km away from the airport, Vincci Baixa is set in a privileged location in the downtown shopping and financial district, one of the city's liveliest areas. Baixa has a wealth of shops, dozens of open-air bars and is popular with musicians and artists, giving it a bohemian air that is very much in keeping with the rest of the city. Praca do Comercio (200m); Rua Augusta (200m). ... more   less 
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Also Known As:
Vincci Baixa Hotel Lisbon
Vincci Hotel Lisbon
Vincci Hotel Baixa

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