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“Excellent Central Hotel”

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Eurostars Das Letras Hotel
Ranked #65 of 247 Hotels in Lisbon
Certificate of Excellence
Dublin, Ireland
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Excellent Central Hotel”
Reviewed November 23, 2012

We stayed here for one night in November. It really is worth spending the extra few Euro to get a room here because the room is fantastic and the area is great, located 5-10 minute walk from the central square and near a metro station. It's very quiet at night and the beds are perfect so you get a great nights sleep. Free WiFi worked perfectly on all floors.

The room itself was spacious, especially the bathroom, which had the best shower I've ever seen in a hotel room. It had four shower caps on the front wall as well as the shower cap on the ceiling so it was an unusual but very enjoyable shower.

It has a fully equipped gym with weights and cardio machines. The Sauna is rather small and needs to be turned on manually but not a major issue. Staff were very helpful also. Definitely worth staying here.

  • Stayed November 2012, traveled with friends
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Helpful?
Thank hooper88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Boca Raton, Florida
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 11, 2012

Great location. Walking distance to EVERYTHING!!!
On a quiet street. Right in the back of Sofitel hotel.
Boutique hotel with nice large bathroom, comfortable beds...etc.
Great breakfast. A gem for the money!! Why stay anywhere else"

  • Stayed October 2012, traveled solo
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Helpful?
4 Thank emka11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Witney, United Kingdom
Level Contributor
99 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed November 8, 2012

The hotel was great, modern, tastefully decorated, clean and the staff was always very helpful. Great value for money. The location was also good, close to the historic city centre and metro stop. Many restaurants and bars in the walking distance, too. Would definitely stay again!

  • Stayed October 2012, traveled on business
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Helpful?
1 Thank Agnieszka G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed November 4, 2012

This hotel was booked as a package by myself and the GF. It is very easy to get to by the Lisbon airport bus, or you can take a taxi, which is relatively well priced.

The hotel is modern and trendy. they advertise as a 5 star, but really it is a 4 star by North American Standards. The room and beds were very comfortable, the shower nice, the amenities beautiful and useful. The free WiFi was VERY nice.

The location is great, not too far a walk from the Barrio Alto, as well as central Lisbon. While it is on a hill (what isn't in Lisbon), there is an easier road to approach it on, so you are not in a pool of sweat after arriving! (Learned this after lugging luggage up the wrong way!)

Front desk staff is very helpful, and in fact were loathe to accept tips!

Would definitely stay again!

  • Stayed June 2012, traveled as a couple
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Helpful?
5 Thank worldtravelto_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 3, 2012 via mobile

Went to Lisbon for a city break and had taken ages to pick which hotel, very happy to have chosen eurostars! Warm, friendly welcome and Thomas was happy to take the extra time at check in to show us the best places for getting on the trams and where the restaurants/bars were in relation to the hotel. Tito in the cafe bar was friendly and always seemed pleased to greet and serve everyone with nothing ever too much trouble.
Our room was just right. Very spacious, decent sized wardrobes, comfy bed, lovely shower. Our room was directly opposite the lifts but we never heard them or any foot traffic which was a relief! We also had coffee and tea facility (a necessity for me) and unlimited, free wifi!
Lisbon is built on hills and eurostars is no exception but I'd happily climb the hills again to stay there.

  • Stayed October 2012
    • Value
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Helpful?
2 Thank CitybreakNiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 3, 2012

We stayed at the Eurostars Das Letras for one night on 30th Oct 2012 to 31st Oct 2012. The rooms are very well furnished with all mod cons. Breakfast was a bit disappointing, not a lot of variety on offer and the dinning area is quite small for such big hotel. We were given rooms facing an old disused building, but really did not mind as we were only staying the night. All in all a nice stay.

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  • Stayed October 2012, traveled with family
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Helpful?
1 Thank ibz95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 30, 2012

We stayed in Eurostars Das Letras for one night recently and were most disappointed. The first room allocated had the ridiculous view of a graffiti wall and was small with opaque doors to the tiny bathroom visible from the bed so therefore lacking in any real privacy.
It took a stern meeting with the "manager" to get a room change, having been twice refused by front desk staff. This room, although bigger and better, was still a far cry from the advertised 5 star quality which it was not.
The "spa and massage " area comprised a tiny sauna which was turned off and had no staff.
The great breakfast was mediocre at best where staff diligence was concentrated solely on clearing up. Don't ask for the bacon to be even half cooked as it takes upwards of 20 minutes.
Beware of the taxi rip-off which happens non stop if they think you are new to Lisbon.
I could go on and on so my advice is "AVOID".
Michael

  • Stayed October 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Mick440122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eurostars Das Letras Hotel

Property: Eurostars Das Letras Hotel
Address: Rua Castilho 6-12, Lisbon 1250-069, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#19 Business Hotel in Lisbon
#35 Romantic Hotel in Lisbon
#42 Family Hotel in Lisbon
#55 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Eurostars Das Letras Hotel 5*
Number of rooms: 107
Official Description (provided by the hotel):
This is an ideal establishment for business travel and for enjoying tourism with one's partner or family. The hotel provides a business centre, Wi-Fi connections throughout the premises, a gym, sauna, private parking, a restaurant and four completely equipped meeting rooms adaptable for all kinds of corporate events of any size: from 10 persons in the Camoes Lounge to 120 in the Pessoa Lounge. The Das Letras Restaurant, with its decor in contemporary design and its outdoor terrace, serves the finest traditional, Portuguese cuisine and international dishes. Flanked by two large, emblematic Lisbon spaces, the Botanical Gardens and the Avenida da Liberdade, the Eurostars Das Letras enjoys a privileged location in the Portuguese capital, exactly at the point where the business city and the tourist and shopping areas meet. An endless assortment of Lisbon attractions are available within walking distance from the main door of the hotel: Praca Marques de Pombal, Santa Justa, Bairro Alto and its cultural and night-time offers, the Chiado and its book stores, the Castle of Sao Jorge, Alfama, Rossio Square, Praca do Comercio, Praca do Municipio, Rua da Prata, Graca, Lapa and even the streets close to the Benfica area. ... more   less 
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Also Known As:
Eurostars Das Letras Lisbon
Eurostars Das Letras Hotel Lisbon

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