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All reviews atlantico restaurant large balcony club room amazing hotel third floor room platinum ambassador steam room and sauna atlantic restaurant hotel terrace ihg properties special thanks exceptional staff rooms are huge overlooking the ocean train station small hotel housekeeping team
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Reviewed October 23, 2015 via mobile

Brilliant location by the sea and adjacent to Monte Estoril station. Exceptionally friendly and helpful staff. Rooms are comfortable & well furnished with large balconies. Access to the promenade is easy through the garage.

Date of stay: October 2015
Trip type: Traveled with friends
Thank Charles P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandro B, Manager at InterContinental Estoril, responded to this reviewResponded February 25, 2016

Dear Mr Charles P,

Thank you for taking the time to share your review of your stay in our hotel in October! We are very pleased to know that you enjoyed your stay with us as well as the comfort of our rooms and the decoration of the hotel.

We hope to welcome you back at InterContinental Estoril!

Regards,

Alejandro Bautista - Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2015

A new addition to the Inter-Con brand which I love so much so worth a try for a business and extra few days trip.
The location is right on the front between Estoril and Cascais with the train station right out front (surprisingly didn't disturb us at all) our rooms were sea view and amazing was the view way out to the ocean and the headland south of LIsbon on a clear day.
The restaurant/bar/lounge area has a great terrace and eating out there was a pleasure they had clever heaters for when the sun went down and there was a chill in the air but nothing too much to make you go inside.
Service was impeccable the staff were soon on first name terms although never dropping there guard to make sure all was catered for, the food was great and service quick if you needed it to be or not if you wanted to kick back between courses and enjoy the view.
The hotel is in a large building su gives off a great presence but actually only has 59 bedrooms including two suites which we saw and are stunning, so it's got that kind of boutique feeling to it which is nice.
Cascais is ten minutes walk along the prom in front of the hotel and full of great bars and restaurants and pretty streets and shops, nearby Estoril not so great but massive Casino all within walking distance.
Thoroughly recommended

Room tip: Sea view a must although there are not many rooms without a sea view, 301 is a great suite but 600 a night
Date of stay: October 2015
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
Thank Tim T T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandro B, Manager at InterContinental Estoril, responded to this reviewResponded February 25, 2016

Dear Tim TT,

I want to give you a big thank you for this phenomenal review! We are all so pleased to hear that you had a wonderful time with us and that you enjoyed our staff, our food preparations and our service. I have to agree with you, our view over the Atlantic Ocean is simply breathtaking.
I also want to thank you for the recommendation. I hope we will be welcoming you back soon at InterContinental Estoril!

Regards from to the U.K,

Alejandro Bautista - Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2015

This hotel is in a great location which is perfect if you want a quiet break but close enough to the centres of activity either Estoril or Cascais.

The hotel has all the facilities you would want from a 5* InterContinental and the team there provide a great service, if they don't have the answer there and then they will ensure it is followed up.

We stayed here for 10 days and used it as a base to get to many locations due to the train station on the doorstep, it is an electric system and hardly makes a sound - you get used to the sound of the brakes pretty quickly.

We used the hotel's private airport transfer they were on time and hassle free.

We used the Monte Estoril station to take us to Lisbon and Belem which must visited whilst you are staying here. We also went to Sintra for the day, it was very busy with hundreds of tourists milling around. Even with the tourists around it should be visited as its both historical and picturesque.

Most evenings we walked into Cascais for drinks and meals, its about a 10 to 15 min walk along the promenade. Cascais has plenty of choices in terms of food as long as you like fish :-)

Special thanks to all the team who looked after us; Nuno on the front desk, Vasco the concierge, Ana for our lovely breakfasts. I am a Platinum member with IHG and the hotel did everything they could to make our stay enjoyable.

Date of stay: October 2015
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
5  Thank Mo_Meg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandro B, Hotel Manager at InterContinental Estoril, responded to this reviewResponded March 4, 2016

Dear Mo_Meg,

Thank you for taking the time to share your lovely review of your October stay with us.
We are very pleased to hear that you enjoyed your stay in our hotel. It is true that we are in a privileged location, close to Lisbon but with the quietness of the Atlantic ocean.

I will be sharing your review with the team members involved and we will be celebrating it together as it is something we take great pride in.

We hope to welcome you back at InterContinental Estoril soon,

Kind regards from Estoril,

Alejandro Bautista - Hotel Manager

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Reviewed October 14, 2015

Location is excellent. Amenities not to a 5 star hotel standard. Rates are excessive for the facilities available. Very small communal area, inside and outside. Very small reception area which would be OK for a 3 star hotel. Proper restaurant not yet opened. Club lounge facilities are extremely poor.

Room tip: The lower ground level rooms has very poor view.
Date of stay: October 2015
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
4  Thank ASHWIN a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at InterContinental Estoril, responded to this reviewResponded December 10, 2015

Dear ASHWIN a,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient.

However, we’re sorry we fell below your expectation regarding the reception and public area size. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Orlando A.
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2015

We sadly only had one night here and would have liked to have stayed longer! The hotel is in a great location on the seafront and has a lovely swimming pool area looking out to sea. (There is a railway that passes in front but actually that did not really bother us at all and we heard nothing from the room) It is also within walking distance to the small tourist centre of Cascais with many small shops and restaurants.

As a brand new hotel the rooms are still in fantastic condition and we have a very generous balcony to enjoy too.

The breakfast was lovely and all the staff were very friendly and helpful.

Date of stay: September 2015
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank amy h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandro B, Hotel Manager at InterContinental Estoril, responded to this reviewResponded March 3, 2016

Dear Amy H,

I would like to thank you for your wonderful review. We are very pleased to hear that you enjoyed your September stay with us! It is true that we have a beautiful location; our view is breath-taking! We are very happy to know that you found our breakfast delicious! As it is something we take great pride in, we will be celebrating this with all team members involved.

We hope to welcome you back in InterContinental Estoril!

Kind regards,

Alejandro Bautista - Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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