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Palacio Estoril Hotel, Golf and Spa
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Reviewed September 16, 2012

A lovely grand hotel - their motto is 'Grand and Cosy'. The staff are all very polite and helpful, and the service is excellent.
We stayed in a superior poolside room on the 1st floor with a balcony (worth having - not all rooms have one). Our room was situated above the terrace and we had a nice garden & pool view and beyond that, the casino gardens. Some rooms are of superior specification to ours (eg. suites) but do not offer the same views - location is important as always, but there are tradeoffs. If you get a room on the front of the hotel, I would think these would be much quieter but the view not as nice. The hotel had 2 weddings in the week we were there, and these spilled out onto the garden and went on into the early hours - we didn't begrudge people getting married! - just something to be aware of if this is important to you. Also if you are sensitive to cigarette smoke then being above the terrace and pool area on a lower floor with a balcony could cause you to cough a bit!
We were booked on a bed and breakfast basis - as other people have commented, the breakfast buffet is awesome and the service was good. There are two other restaurants in the hotel that cater for lunch and evening meals; the Four Seasons Grill and the Bougainvillia Terrace. We ate lunch in the latter on the day we arrived from the bar menu (we arrived too late for the lunchtime menu) and we had a good salad nicoise there. Cost around 30 euros for two without drinks. We did not eat in either of the restaurants after this because the local dine-out options were so good (and comparatively much cheaper). The cost was not the primary issue however - we found it hard to understand exactly what the menus on offer were in the Terrace. The staff were so discreet about what the menu in the Bougainvillea Terrace actually was that we did not try and ask after day one - it seemed to be an all you can eat buffet for 35 euros - but then we were told that this was only at the weekend? We did not see a printed menu for this restaurant at all so gave up. There was a menu in the foyer and the breakfast room that covered the Four Seasons Grill but the table d'hote offerings seemed very rich for out palates - lots of cream etc and a little old fashioned. We did not bother, and neither did many others. We ate on the Pasteleria Garrett over the road for lunchtime (rated number one on TripAdvisor I note) - and this is the local 'place to be seen' - lots of local businessmen and ladies who lunch as well as families there. Unreservedly recommended (we paid around 20-30 euros for two including bottled water). At night, being fish lovers, we ate along the promenade by Monte Estoril - big refrigerated display - pick your fish and they cook it over charcoal and serve it up with salad and the best potatoes I have eaten in my life - this was the revelation of the trip for us - the Portugese love their spuds! Wine is cheap and good - half bottle of nice white was around 5 euros. Cascais also has many places to eat.
The beach at Tamariz is good and the promenade walk towards Cascais is a treat - everyone is into jogging/keep fit/working out/dog walking it seems. Watch out for the local muscle men doing their thing - one was doing a 'Beth Tweddle' on the pull up bar ie. 360 degree rotations over a concrete landing pad! Mad but entertaining.
We will definitely be going back to this hotel and resort. Next time we intend to travel around the area more, but it was so hard to tear ourselves away from Estoril and the beach we couldn't be bothered this time round. The hire car stood unused except for the airport commute! We did meet a couple who got to the hotel by train from the airport (the station is just opposite the hotel) but although it cost 3 and a bit euros it did involve use of the metro system and then up escalators with luggage onto the train - took them two hours. By car around 25 minutes. If you are young and/or with little luggage then you might want to go for it.
The Banyan Tree Spa attached to the hotel is very plush and hardly used when we were there. You can use everything free as a hotel guest but massages are not included - you get a 20% discount I believe though. The people are lovely there and are desperate to help you - it must be hard being in a most empty complex all day. The indoor spa pool is well worth a visit - it was a pumped current featire so you can swim without moving and many other techy things such as massage jets and jacuzzi section all built in. Give it a go!

Room Tip: Poolside rooms have best view but can be noisy - weddings etc. Try and get one with a balcony and ask for seats to be put out on it!
  • Stayed: September 2012, traveled as a couple
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3  Thank Bazinga01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2012

We spent 11 nights at the Hotel Palacio and loved every minute of our stay. We were very lucky to be upgraded to a duplex suite - we booked through Small Luxury Hotels of the World and they endeavour to get you an upgrade with your first reservation - for which we were delighted, most especially, for the lovely balcony overlooking the pool. We saw a standard room overlooking the pool that was also well appointed.

The hotel has a grand history and is full of elegant, formal rooms. For all of its proud history and pomp, the Hotel Palacio is a very relaxed and is not at all stuffy. Many other contributors talk about the quality of its service and I can only agree with this; all of the staff were very pleasant. The gem of the hotel is the pool area which is lovely. The pool is perfect for families and casual swimmers alike, and there are plenty of sun beds, and the staff are not afraid to remove towels if their owners aren't present.

The hotel is popular for weddings - we saw two - and for conferences and it is easier to understand why. The staff are very professional, friendly and willing to help, from the concierge to the staff at breakfast. Speaking of the breakfast, it was pretty good. Not as good as those familiar with Turkish hotels but very decent all the same.

Estoril is a good bet for a couple or a family holiday, and this hotel is an excellent place to stay. As well as the pool area, it is a 5 minute walk to the beach which is really nice, and a 20 - 25 minute along the promenade into Cascais. The life in Estoril and the better restaurants can be found on the beach and on the promenade. It really comes to into its own in the evening with joggers, strollers and diners everywhere. For lunch I'd recommend the Garrett do Estoril which is moments from the hotel, and Apopira on the promenade for dinner.

I really rate the Hotel Palacio; it is undoubtedly a 5 star, and delivers 5 star service and comfort. It is convenient for Lisbon, for Cascais, for a day trip to Sintra, and is relaxing enough on its own right with a lovely pool area and a good beach just a stones throw away. I would say that we found the hotel to be very good value - especially thanks to the upgrade. I would strongly recommend this hotel to couples and families alike.

Room Tip: I'd strongly recommend booking a duplex suite as you get a lovely balcony. At the very least, book a room with a view of the pool and the main square in Estoril.
  • Stayed: September 2012, traveled as a couple
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3  Thank Global_Gallivanting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2012

The Hotel is known as the hotspot of spies and royalty during the Second World War and maintains a larger than life character till today. We were there for only a long weekend but had a lovely time and my wife was very impressed with the excellent spa. It's not conveniently located for Lisbon as it takes half an hour to go there but is strongly recommended for a period of relaxation. the rooms were large and very comfortable and the pool and surrounding gardens quite satisfying. I fully recommend it.

Room Tip: ask for a room overlooking the pool and gardens. They have some rooms with a small balcony which is excellent for relaxing with a drink. Lower floord are affected by the music on a Saturday so it is better to opt for the higher ones.
  • Stayed: September 2012, traveled on business
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Thank Stavros17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2012

Old fashioned elegance with fantastic staff who are polite & courteous and who are unobtrusive in their attention to detail.
We spent a week here and enjoyed the lovely breakfasts where eggs can be ordered in addition to the buffet. Lovely fresh orange juice and fruit were always available.
We stayed in a Junior suite which suited our small family well.Excellent housekeeping where bed linen & towels were changed daily if required. Turn down service with quality Italian chocolates went down well with our 9 year old!bath robes,slippers and luxury Molton Brown toiletries were amazing.
Concierge service ,bellman etc all well above average
Swimming pool excellent with plenty of sunbeds,umbrellas & towels available.
Good location for Cascais - a 20 min walk or Lisbon 30 mins by train
Plenty of bars,restaurants nearby
Beaches looked nice but pool was so welcoming we didn't try them.
Didn't try night life in Estoril but casino looked good if you don,t have kids.
A fantastic hotel we will return!

Room Tip: Ask for pool view side
  • Stayed: August 2012, traveled with family
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Thank Mandy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2012

When thinking of visiting Lisbon we can choose staying in Lisbon, Cascais or Estoril.

Normally we choose Lisbon or Cascais as Estoril seems odd.

Some friends have recommend Palacio do Estoril. I didn’t knew but is the place where the Royal Families during World War Two came as a safety place and also where Ian Fleming inspired for his books of 007 – actually Casino Royale is based on Casino do Estoril. History and heritage is all around.

But coming to my experience, it is a hotel with almost 100 years so we were concerned with the quality of the facilities. Not at all – the room new, spacious with a great pool view, a brand new spa from Banyan Tree. The pool restaurant so pleasant! You feel is ancient but not OLD! The feel is great around, the atmosphere very cosy! Ask for a room with balcony facing the pool or the new wing with balconies…

The food at breakfast was very nice, the lunch as well. The dinner at Four Season was nice but not great but quite convenient! But on a lazy day try it and around there are so good restaurants.

But the best of the best is the service – we felt we really matter, all staff concerned and supportive….really the high light of the stay!

Being in Estoril, in 20m with the train in front of the hotel we were in Lisbon, in 10m in Cascais, walking distance from the beach and casino and a very nice fair being the hotel with local artisans and food….so lots of things to do every night..

The beach is in front and the pool really pleasant – book your seat in the morning as sometimes is quite crowded!

Overall, the facilities are very nice, service top and our preferred location – in the city with a resort atmosphere!

Room Tip: Choose the rooms with balcony and terrace, try the spa with 20% off and the fair behind the hotel.
  • Stayed: August 2012, traveled with family
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1  Thank sofipt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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