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“Fantastic Hotel, Great Service and Amazing Spa”

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Grande Real Villa Italia Hotel & Spa
Ranked #3 of 39 Hotels in Cascais
Certificate of Excellence
London
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Fantastic Hotel, Great Service and Amazing Spa”
Reviewed April 8, 2008

I recently had the pleasure of staying in this hotel on business for 3 nights. Rooms were very large and in perfect condition, with lovely extra large bathrooms.

I had an Executive Seaview room which has a good size balcony and views over the pool and sea - great view.

The food was exceptional. There is a large choice for breakfast including hot and cold options. Also had dinner in the hotel restaurant which was excellent - one of the best meals we had.

The service was second to none, I never had to ask twice for anything and there was always a smile along with the service. I will will definitely be returning soon!

  • Liked — The Spa
  • Disliked — Nothing
  • Stayed March 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank DonsLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,721 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Byron Bay
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed December 25, 2007

I recently had the good fortune to stay in this nice hotel on business for 4 nights. Rooms were in perfect condition, very well appointed and last but not least very large. No doubt some of the best around in Europe and certainly exceeding my expectations.

So onto the downsides. I had a problem with maintenance being carried out somewhere in the hotel, which was causing a thudding noise in my room for a couple of hours on the second day during the afternoon. Just happened to coincide with an unrelated headache I was suffering. Complaint was handled in a very unsatisfactory way by front desk and phone staff, which I was more unhappy about than the noise itself. Next, the wait times for bar terrace service was far to long on my first day (and it was not busy at all) but fine on subsequent days, so some inconsistencies in service. And last but not least, I also think that hotels of this caliber should invest in having a "barista" as part of the team to ensure decent coffee is available.

Food was excellent as was the general ambiance. Very nice breakfast (apart from coffee) with a fine selection of fare. Large well kept main pool and a fantastic looking spa set up. Special touch to offer sunscreen by the pool (shame they were empty on all the days I went). Excellent location with a short stroll into the lovely town center. I would certainly recommend this hotel and hope to return one day.

  • Liked — rooms
  • Disliked — incconsistent service
  • Stayed October 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank KiwiBrazilianPom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grande Real Villa Italia Hotel & Spa

Property: Grande Real Villa Italia Hotel & Spa
Address: Rua Frei Nicolau de Oliveira, 100, Cascais 2750-319, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Cascais
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Cascais
#3 Business Hotel in Cascais
#3 Spa Hotel in Cascais
#3 Family Hotel in Cascais
#3 Luxury Hotel in Cascais
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grande Real Villa Italia Hotel & Spa 5*
Number of rooms: 124
Official Description (provided by the hotel):
Grande Real Villa Italia is a result of the adaptation of the old houses where King Umberto II of Italy lived while exiled in Portugal from the 1950's to the 1980's.Located in the cosmopolitan city of Cascais, Grande Real Villa Italia Hotel & Spa represents excellence in design, sophistication and comfort.With the Atlantic Ocean as the predominant scenery, you can look towards the north and see the beautiful hills and castles of Sintra, while Lisbon is only a few minutes away. ... more   less 
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Also Known As:
Grande Real Villa Italia Hotel Cascais
Grande Real Villa Italia Hotel And Spa
Grande Real Hotel Italia

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