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“Enjoyed the Villa Albatroz”

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VillaCascais Guesthouse
Ranked #4 of 39 Cascais B&B and Inns
Certificate of Excellence
Dublin
Level 5 Contributor
92 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Enjoyed the Villa Albatroz”
Reviewed June 18, 2007

Just back for 4 nights at the Villa.

We found the place to be very good with polite and attentive staff. I would not consider it to be 5 star however, it would be more like 3.5 to 4 star on a European scale. I figure that the Portuguese star system is different from Ireland's.

The room was a basic room with Harbour view and priced at €224 per night including breakfast which was good value. Only criticisms were that the air con was a little noisy when started up and the taps make a bizarre screeching sound when running (you can hear other rooms taps screeching too!).

As a guest of the Villa you can use the Hotel Albatroz facilities which is a bonus as there is a nice Pool/sunning area, it is very picturesque and the lunch menu is good.

We tried the Hotel Albatroz resturant one night and found it very pricey for Portugal at €120 for 2. This is mad when you can have a fabulous fish meal in the town with wine, starters, mains, desserts etc. for about €50 for 2 including gratuity and I personally felt that the food was nicer!

Overall a nice experience and we will go back but will eat in town in future.

  • Liked — Proximity to the sea
  • Disliked — Expensive Restaurant
  • Stayed June 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Roscoe11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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122 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Huntingdon
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 29, 2006

I have just returned from a stay at Villa Albatroz and found my experience totally different from the visitor from Texas.

It is a charming and pleasant guest house, situated right in the centre of Cascais. It is perfect for someone who loves to stay in the centre of town with all facilities within easy reach.

The staff were friendly and helpful. The breakfast was lovely. We were offered a cooked breafast each morning without prompting (and without extra cost). I particularly liked the (now famous)coffee machine. You can help yourself to coffee whenever you are ready for another cup, and not have to wait for a waiter.

Please do not be put off by the negative review - it's a great place to stay.

  • Liked — Great accomodation in the centre of town.
  • Disliked — No outside space (but it is in the centre of town).
  • Stayed October 2006, traveled with family
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Browncat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgium
Level 4 Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed October 11, 2006

I am surprised by the negative comments of the visitor from Texas regarding this hotel. I recently spent 3 nights at the Villa Albatroz, for considerably less than the cost of the other hotels in the Albatroz chain. I found the hotel really comfortable, the staff incredibly friendly and helpful, breakfast was great - I don't drink coffee, but hey this is southern Europe and Filter Coffee is not really drunk here.
What was exceptional was the quality of the restaurant 100 maneiros. I highly recommend staying here, you get to use all the facilities at the Hotel Albatroz, less than a five minute walk away and benefit from a full 5 star service.

Please don't be put off by comments about this hotel being a dormitory - it really is not.

  • Stayed September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adambe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed July 4, 2006

We booked this hotel on line on the basis that the Hotel Albatross was full, but that the 5 star Albatross Villa was "just as good". Nothing could be further from the truth. The Albatross Villa is little more than a "dormitory" bearing the prestigious Albatross name.
The room was OK, but was quite noisy as you can hear very loudly everytime someone opens and closes a door in the building.

Our main issue though is with the "5 star" claim when in my opinion the service level is barely 1 star.

Shortly after checking in we decided to go to the pool. We were told the pool is located a mere 5 minute walk through the town at the Hotel Albatross. We were told the same thing when we wanted to have something to drink or eat, as the Villa's restaurant and bar are closed on Sundays and Mondays. ( I guess the management feels justified in claiming 5 stars as long as they can provide access to the facilities and services in the same town?)

The breakfast in my opinion was even below a 1 star standard. There was an espresso machine and large cups - no filtered coffee or hot milk as you would expect in even the simplest of facilities. I had to go looking for the waiter who was preoccupied surfing the web and asked him for a coffee with milk. Apparently he filled one of the large cups with several shots of espresso and added milk which produced a most unpleasant caffeine reaction later in the morning. ( I learned not to ask for that again!) There was really very little selection to choose from and there was no toaster or opportunity for a hot breakfast if one so desired.

To sum it up, the management of this hotel is an embarassment to Portugese Tourism. It is a shame because Portugal has so much to offer, but by allowing this management to rip off tourists by using a 5 star name to charge 5 star prices for a poorly managed dormitory is doing irreparable harm to Portugal's image in the Tourist world.

Stayed June 2006
Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Engelberg, Switzerland
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed May 22, 2006

We stayed two nights at the Villa Albatroz in Cascais. We had the bay view room on the second floor with the orange painted walls. First of all the hotel is very expensive (we payed EURO 280 per night per room) and the room was very small The room looks much bigger on the picture in the internet. The air condition was to loud and the room very noisy. The worst is the non renovated bath room, to small and ugly old decor. Also the staff at the breakfast restaurant is very unfriendly and the breakast is lousy (not enough fruit, just one glass of orange juice per person and a coffee maschine where you have to do your coffee by yourself). In our opinion, dont stay at this overrated hotel. Try the Fortalezza del Guincho (10 km away). To be fair, Paula, the girl at the reception was very friendly and helpful.

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank F.R.M.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 6 Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed August 16, 2005

On a photo shoot for the Portueguese Government Tourist Office over a decade ago, I was sent to Cascais and included in the sites to photo was the albatroz Hotel. I promised myself then that one day I would return and STAY @ this magnificent palace set upon a cliff. Well, a decade later I did just that. As a special surprise for my husband's birthday, I booked the suite and boy was it sweet! Spectacular views galore. Since the weather was fabulous, breakfast was served on the outdoor veranda literally perched on the cliff. Simply marvelous. The service and staff - unbeatable.
Praises to Anabela who was more than gracious. You'll always find her busy making everyone feel right at home - and that she does. Can't reccommend this property enough. It's a must-see, must stay-at to believe!

  • Stayed September 2003
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Litsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed July 22, 2005

I've stayed in this superb located guest house for a 3 days short break and I can only say that I already booked an entire week by September! Very well decorated, with a 5 stars service from their staff. Just waking up looking towards the beautiful bay of Cascais is a overwhelming experience.

  • Stayed July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about VillaCascais Guesthouse

Property: VillaCascais Guesthouse
Address: Rua Fernandes Thomas 1 | Rua Fernandes Thomas 1, Cascais 2750-342, Portugal
Location: Portugal > Central Portugal > Lisbon District > Cascais
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #4 of 39 B&Bs / Inns in Cascais
Price Range (Based on Average Rates): $$
Hotel Class:4 star — VillaCascais Guesthouse 4*
Number of rooms: 11
Official Description (provided by the hotel):
A unique villa in the centre of a special village. Once an aristocratic residence of the 19th century, today a small luxury guesthouse with 11 luxurious rooms located on the Bay of Cascais, in the historical centre and next to the Fisherman's Beach. VillaCascais is where you can enjoy the magic of Cascais, the small houses, narrow alleyways, cobblestone pavements, the smell of the sea and the faded lights... everything that characterizes this village. This charming guesthouse offers elegant accommodation, with a mix of modern and vintage decor. VillaCascais features fine outdoor dining providing guests with stunning views of the bay and the village. The restaurant - Reserva by Olivier - has strong Portuguese influences, based on the best quality national ingredients. An expansive drink by the glass wine list, carefully hand-picked, gives it its distinctive character. Transfers from and to the Lisbon airport can be arranged on request. The Cascais Train Station is a 5-minute walk away. ... more   less 
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Also Known As:
Villa Albatroz Hotel Cascais

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