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“Not right downtown hotel with beautiful pool.”
Review of Hotel Cidadela

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Hotel Cidadela
Ranked #27 of 39 Hotels in Cascais
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Not right downtown hotel with beautiful pool.”
Reviewed April 5, 2012

This hotel is a bit cheaper because it is not right in the heart of the city, but it is on a busy road, so if you sleep with the windows open – it can be loud when the Street sweepers go by.
The staff was very helpful and helped us some with our Portuguese. The pool would be even better in the summer (it was too cold for most in April ), but it is long enough to actually swim laps in (at least 20 m). It's beautiful.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jtellek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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262 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Guisborough, United Kingdom
Level Contributor
123 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed January 3, 2012

On the circular bus route from the train station. Reasonable prices available online. Basic rooms. Adequate breakfast. Pool is great but very cold even in August. Stayed here two consecutive summers with my family. Main concern is the abruptness of staff and a general unhelpfulness. We still visit Cascais but we have found a friendlier (alas more expensive) alternative hotel to stay at.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 4, 2011

The room decor, furniture and bathroom needs investment but the room was very large and had plenty of storage. Our view was of the front of the hotel - sea and pool. The staff were very very friendly and helpful.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Dag D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 26, 2011

I've just got back from a 4 night break and found the hotel to be nothing special. I've been coming to Cascais for the last 4 years and have always stayed at the Pestana but on this occasion I got a cheap deal via Trivago. The bedroom and bathroom were nice and spacious but the lack of a kitchenette was a negative. The breakbast buffet was also a bit disappointing and some of the fruit looked like it had been there for a few days and didn't look very appealing at all. The hotel isn't in the best of locations either but it's only a short walk into the centre of Cascais. It's a perfectly adequate hotel for the deal I got but I feel you'd be a little disappointed if you have particularly high expectations.

  • Stayed October 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SteeloHalifax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 9, 2011

My wife and I took an October break in Cascais and were really pleased with this friendly and excellent hotel and what a great swimming pool!we will definitely return!

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cheezypete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 17, 2011

We stayed for a week in September an were pleasantly surprised with the hotel. As others have said it is a little dated but nowhere near as bad as some reviews have said. Room was clean and bright with balcony overlooking pool and with sea view. Slightly disappointed that there was no fridge/minibar in the room so we couldnt keep water etc cold. Air conditioning in the hotel was good but not so great in our room. Breakfast was better than expected with a good selection of eggs, bacon, croissants, cereal, toast etc. However it was the same everyday. The pool area was pleasant although slightly noisy with a road close by but was generally fine. The hotel provided beach towels. Location was fine - not right in the heart of cascais but only 5 mins or so walk. Overall pleased.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emyusjt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 3, 2011

Stayed in hotel in August 2011. We had a pool and sea view which was lovely. I became unwell when I was there and had to go to hospital. Reception staff were very helpful. Its a bit upsetting to become unwell on holiday but they really helped. They allowed my partner to bring items from the breakfast up to me such as yogurts etc as I couldn't go down. On our check-out day, we were leaving for the airport at 7.30pm which meant I would have had nowhere to rest from 12-7.30 - they allowed us to stay in our room until we were leaving. Dulce on reception in particular was lovely to us. The cleaning staff on the fifth floor were also really nice. The hotel itself is really relaxing. I would say very suitable for 30+ who want a very relaxing, no stress holiday.

Room Tip: Fifth floor - sea view
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  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank dublin_fan_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Cidadela

Property: Hotel Cidadela
Address: Av. 25 de Abril, Cascais 2754-517, Portugal
Location: Portugal > Central Portugal > Lisbon District > Cascais
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 39 Hotels in Cascais
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Cidadela 3*
Number of rooms: 127
Official Description (provided by the hotel):
Apartment-style Hotel in busy residential area, about 600 yards from beach. ... more   less 
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Also Known As:
Cidadela Hotel Cascais

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