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“Excellent Hotel”
Review of The Albatroz Hotel

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The Albatroz Hotel
Ranked #10 of 40 Hotels in Cascais
Certificate of Excellence
Reviewed September 3, 2008

We have just spent another superb weekend at the Albatroz this was our sixth visit in as many years although the hotel has expanded during this time the service remains faultless from the moment you check in to the moment you leave. The staff are very attentive and accommodate all requests.
The location of this hotel is superb set on top of a cliff next to a sandy beach but only a few minutes walk to the centre of town which has a huge choice of restaurants and shops.
The only criticism some of the rooms are getting a bit dated and could do with a refurb the hotel is clean and tidy with superb outdoor areas.
well done to the staff cant wait to go back next year

  • Stayed: August 2008, traveled as a couple
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Thank rohas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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398 - 404 of 604 reviews

Reviewed August 20, 2008

We stayed at the Hotel Albatroz for 7 nights, and we would highly recommend the hotel. We felt that it met 5 star requirements, and was on a par with other 5 star hotels we have stayed in.

The location is wonderful, and we found the staff very helpful and professional. Our room was excellent – spacious, modern and very clean. We enjoyed the food at the hotel. The breakfast was wonderful – very fresh with a lot of choice. We ate lunch at the hotel on a few occasions. Each time, we felt that the food was of a high standard.

The pool area had a good atmosphere. It was relaxed, with comfortable sun loungers and a great view. There are two salt water pools that are on the cliff edge, over looking the beaches and the sea.

We returned home feeling very relaxed, and happy that we had chosen the Hotel Albatroz.

  • Stayed: August 2008, traveled as a couple
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1  Thank pmwLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2008

Stayed here in August 2008. I think this hotel should be re-issued its stars. If you are used to staying in a 5 star, you may be disappointed.
I found the staff to be very unhelpful with concierge services. For example, saying "if you like that sort of thing" and "I don't eat out around here" are not helpful for guests looking for a restaurant suggestion.

Our room, a nice large suite, was very dated. Mirrors on every wall in the bathroom? Ick. Also, the faux mural of blowing curtains and beach scene was cheesey.

The room service breakfast was terrible. Literally everything we ordered, we got the opposite. Asked for plain yogurt, got peach. Asked for whole fruit, got fruit salad. Etc.

The elevator did not go up to our floor, we had to take the elevator to the second floor, and walk 10 steps and climb a flight of stairs to get to our floor. Fine once but after a week, it was irritating.

The pools are not heated and the ocean is terribly cold, even in August.

As others have mentioned the hotel restaurant is not good, not even fair. Lunch there was terrible.

On a positive note, the bell hops were very nice and helpful. The location was wonderful and the view from our window was very special.

  • Stayed: August 2008, traveled as a couple
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1  Thank atherapynyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2008

The Hotel Albatroz is located perfectly within Cascais just a minute's walk from the train station, beach and centre of the village with restaurants, shops and bars. Yet is offers a quiet and secluded pool area overlooking the beach, with two smallish swiming pools and nice sunloungers and sunshades. The restaurant overlooks the beach/sea and has a nice outside space for meals. Breakfast was excellent with a wide range of cereals, breads and fruits as well as a cooked assortment of meats etc. The bedrom we stayed in was like staying in a light house all white walls and portholes, it was small, but perfectly adequate. If you want a hotel that feels homely, offers some unique character and is close to the 'action' this is perfect. One thing to note there are no irons in the rooms or available, and if you want anything ironed you will need to pay for the service, e.g. short sleeved shirt 7 Euros.

Stayed: June 2008
Thank CandCuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2008

My husband and I stayed at this hotel for our anniversary and were delighted upon arrival: the place is gorgeous! Our room was wonderful, the beach was great and sitting poolside was perfect. The restaurant was overpriced and overrrated..definately leave the building and go into town for better dining choices.

The front desk help was not customer-service oriented and quite frequently rude: surprising for such a nice place. We had received a package deal when we booked through American Express and they were very unhappy about honoring it. We stayed in 4 different cities in Portugal during our stay and the service here was by far the worst of all!

Definately a beautiful place and great location but very disappointing service...

Stayed: July 2007
7  Thank NCTripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2008

Stayed in Albatroz in January 2008 and it is a wonderful hotel. Our room was 802 and our balcony opened onto the sea. Wonderful. The breakfast room had wall to wall windows of the beach and sea. The weather in January was lovely - great walking weather. Be careful however as the Aer Lingus flights get into Lisbon at about 9am and the hotel check in is generally 3pm. The grand plan was to leave our bags in a luggage locker at the train station and explore Lisbon for the day. However Rossio train station in the city centre was closed for repairs and Cais de Sodre station is open but there is construction work there and therefore no luggage lockers. We had no option but to take the train at Cais de Sodre out to Cascais - a 20 minute trip along the coast which was very pleasant. The hotel is a short walking distance from the train station at Cascais so no big deal. The room was available so we were able to check in early. The hotel was very quiet and so we didn't eat there at night at all. There are lots of restaurants in Cascais and we ate fresh fish every night. It was great. There is a lovely walk along the promenande for about 2km towards Estoril. We went to Sintra which is about a €15.00 taxi ride from Cascais and it is definately a place to see with wonderful palaces and a very pretty town. Both Cascais and Sintra were quiet at this time of year and I think that the place might not be so pleasant in the searing heat of summer when it is full of people. The beaches in Cascais are small so teeming bodies lying like sardines might not be great but if you are looking for a romantic break for a few days between October and March you can't do better and you can't stay in a better hotel than the Albatroz. I would highly recommend it. On a final note we booked the hotel service for return to the airport and it was €75 which was a bit steep.

  • Stayed: January 2008, traveled as a couple
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7  Thank trivia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2007

The Hotel Albatroz at Cascais is an excellent place to stay. We enjoyed both a room in the old part oozing with character and in the new part with private bacony overlooking the pool and sea. The restaurant is very nice; great food but with a casual atmosphere. Staff very friendly and helpful. A good place to base yourself outside of Lisbon and especailly for the Estoril Moto GP!!
Outside of the hotel is a maze of cobbled streets with many shops and restaurants, a large marina and some superb architecture.

  • Stayed: September 2007, traveled with family
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7  Thank Juliet22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Albatroz Hotel

Address: Rua Frederico Arouca 100 | Betw, Cascais 2750-356, Portugal
Location: Portugal > Central Portugal > Lisbon District > Cascais
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Cascais
#5 Business Hotel in Cascais
#8 On the Beach Hotel in Cascais
#10 Luxury Hotel in Cascais
Price Range: $182 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Albatroz Hotel 5*
Number of rooms: 51
Official Description (provided by the hotel):
Charming Hotel housed in converted Mansion with modern addition, Situated on a rocky bluff overlooking the beach & Cascais bay. ... more   less 
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Also Known As:
Albatroz Hotel Cascais

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