We tried to make a booking in this hotel for our wedding night. More than 3 times.
We know this hotel is top class in Portugal and one of the best in town.
Let me just tell you, phone service is really a shame. They put some kids answering phone, not really friendly, its really a shame. Hotel management should be aware of this and hope they check TA for reviews.
They are not helpful, and can't answer correctly to questions, for sure they are trainees/interns.
Its true, we are in internet modern period, and everything can be done using internet, but that means not taking care correctly of phone calls from guests?
Hope to write a better review in the future for this hotel, its not my kind to write this kind of reviews as you would check at my profile.More
- Free Wifi
- Breakfast included