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“EXCELLENT”

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TRYP Covilha Dona Maria Hotel
Ranked #3 of 10 Hotels in Covilha
Albufeira, Portugal
Level 5 Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“EXCELLENT”
Reviewed July 5, 2014

Excellent hotel for value and service.Staff member on reception on arrival was welcoming and really helpful, superb leisure centre and breakfast was plentiful and super quality. w would return to this hotel

Room Tip: The rooms at the back are quieter but the view is not as good but road at front can be busy
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  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank derekmillar11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge R, Gerente de relações públicas at TRYP Covilha Dona Maria Hotel, responded to this review, September 29, 2014
We appreciate your feedback and we are pleased to have matched their expectations.

Waiting forward to serving you soon.

Kindest Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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347 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Portugal
Level 5 Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 10, 2014

I've been to Covilhã several times but this was the first time I had a chance to stay for more than a day. It was a business trip and the hotel chosen was the Tryp Dona Maria. It is a normal 4 star hotel with all the basic amenities. The rooms are of average size and if you choose top floor and a room facing east, then you will also have a great view. The hotel is a bit far to walk to most places so you will most likely require a car or make use of a taxi to get around. There is a supermarket next door if you need to grab something that the hotel does not have. Business = working! So if you need to have internet access, I certainly made quite a bit of use of it and it as fairly fast with a good stable connection. All around, if you stay here you can expect a comfortable stay.

Also, breakfast was good and if you want to excercise, the hotel does have a fitness center and swimming pool.

Room Tip: Room facing East have great views
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Biscas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge R, Gerente de relações públicas at TRYP Covilha Dona Maria Hotel, responded to this review, September 29, 2014
We appreciate your feedback and we are pleased to have matched their expectations.

Waiting forward to serving you soon.

Kindest Regards,

Jorge Raposo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nahariya, Israel
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 23, 2014

We were lucky and came to this wonderfull hotel with a group and was it a pity we did stay so short. This is the kind of place, you want to stay longer in order to really use the accommodations.
The food was outstanding and worth every cent you pay.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lexnath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge R, Gerente de relações públicas at TRYP Covilha Dona Maria Hotel, responded to this review, September 29, 2014
We appreciate your feedback and we are pleased to have matched their expectations.

Waiting forward to serving you soon.

Kindest Regards

Jorge Raposo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poole, United Kingdom
Level 6 Contributor
610 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
Reviewed May 15, 2014

My second visit to this hotel. Reception on arrival was not very friendly. Asked for a high room at the front so could have a view of the valley. Was given a mid-floor room at the back. View not so good but it was quiet and was too tired to return to reception and ask to change. Room was very hot on arrival and it took a long time for fan to work. Rooms are large and clean. Good bathroom and facilities, large TV. Bed was not very comfortable first night. They use a rubberised/waterproof mattress protector which makes you sweat. Decided to sleep on top of quilt which was much better. Pillows could be better.
Breakfast offers nice fresh bread, fruit, cheese meat etc. coffee is from a machine and the worse we have had in any hotel - truly awful. You can make tea but water is not hot enough to make a good cup. You can get better coffee from the bar. (The waiter brought us some when we eventually complained) We were surprised that for such nice food and hotel they serve such awful coffee at breakfast. there are also good coffee shops in Serra shopping and one road back from Serra there is a lovely coffee/cake shop.
Staff in restaurant are nice. Reception staff are not as customer friendly as at other hotels.
Good value hotel to use as a base or if you are working in Covilha. There is a gym with classes but it is mainly used by locals. Liddl next door sells the cheapest bottled water and drinks that we have seen in Europe.

Room Tip: Front rooms have best view. Get high up as car park gets busy. Back rooms are quiet and get hot in a...
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge R, Gerente de relações públicas at TRYP Covilha Dona Maria Hotel, responded to this review, September 29, 2014
Because of peak season reasons it’s sometimes impossible to meet client’s expectations, regarding the allocation of rooms, due to high occupancy or check-in hour.

As for the friendliness of our staff at the Reception, in certain periods of the year, we provide tutorship to students of hospitality and tourism courses, so it’s turns to be more difficult to maintain our a normal standards of service in this department, that for reference is one of the highest ranked in our guest comments.

We took good notice of your comment regarding the coffee at breakfast, stating our availability to always serve our guests the traditional expresso if requested.

Expecting to have you has our guest in the dear future and sending you.

Best Regards,

Jorge Raposo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 28, 2014

A very good price/quality relation. Clean and spacious rooms, but with some signs of age (fissures in some walls, humidity in the bathroom door, etc).
A/C was too noisy and annoying, had to shut it down to sleep.
Could not get wifi coverage in the room.
The pool is great for the kids, and also for the parents :).
Breakfast has variety in choice, but was very good in quality of the products.
Likable and courteous staff.
Walking distance to a Shopping center.
Could have a better ranking if improvements at wifi coverage, and A/C noise were undertaken.

Room Tip: Our room was at first floor just above the reception (corner of the building), a large family room f...
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmaroOliveira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LFerreira, Gerente geral at TRYP Covilha Dona Maria Hotel, responded to this review, March 1, 2014
Google Translation
Agradecemos os seus comentários e lamentamos não ter correspondido em pleno às expectativas.
Esperamos poder servi-lo brevemente.

Saudaçõs Cordiais

Luis Ferreira
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 6, 2014

Good quality/value realtionship. Rooms are spacious and confortable as well as clean, although a litle aged. Breakfast is excelent. Price realtionship is good, although the prices seems to vary a great deal depending on the day, etc. Family excursion with 2 small children to the snow and the city covilha. The hotel is very central and close to everything.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 314PauloS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LFerreira, Gerente de recepção at TRYP Covilha Dona Maria Hotel, responded to this review, January 7, 2014
Google Translation
Estimado Cliente

Em nome de todos os nossos colaboradores agradeçemos as palavras agradáveis que nos são endereçadas acerca da sua estadia connosco.

Esperamos ter a sua companhia numa próxima visita à Cidade da Covilhã.

Com os melhores Cumprimentos

Ivo Garra
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 22, 2013

It was a good experience weekend. It has a very good breakfast, good restaurant inside the hotel and the people are very nice.
The SPA has a good condition, with nice pool, nice jacuzzi, (sauna and Turkish bath is not used) and JET SPA treatment was very good.
The room had some marks of use and age of the hotel. The pool could be open later, closes at 21pm.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Miguel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LFerreira, Gerente geral at TRYP Covilha Dona Maria Hotel, responded to this review, March 1, 2014
Google Translation
Agradecemos os seus comentários e congratulamo-nos por ter correspondido às suas expectativas.

Esperando sinceramente poder servi-lo brevemente.

Saudações Cordiais

Luis Ferreira
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TRYP Covilha Dona Maria Hotel

Property: TRYP Covilha Dona Maria Hotel
Address: Alameda Pero da Covilha, Covilha 6200-507, Portugal
Phone Number:
Location: Portugal > Central Portugal > Castelo Branco District > Covilha
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Covilha
Price Range (Based on Average Rates): $
Hotel Class:4 star — TRYP Covilha Dona Maria Hotel 4*
Number of rooms: 87
Official Description (provided by the hotel):
O Tryp Covilha Dona Maria situa-se a entrada da cidade da Covilha, numa zona de expansao da cidade e com uma vista privilegiada para o vale e montanhas. Dispoe de 87 quartos (78 duplos, 6 suites e 2 triplos) em 9 andares, todos com casa de banho com secador de cabelo, fechadura de cartoes magneticos, TV por cabo, mini-bar, ar condicionado, telefone directo, fax e ligacao para computadores portateis, internet WI-Fi gratuita nos quartos e zonas comuns. Esta equipado com restaurante, bar, garagem e um moderno Health Club e Spa. ... more   less 
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