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“��Good value underrated hotel��” 5 of 5 bubbles
Review of Tivoli Coimbra Hotel

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Tivoli Coimbra Hotel
Ranked #7 of 21 Hotels in Coimbra
Province of Connacht, Ireland
Level Contributor
199 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
“��Good value underrated hotel��”
5 of 5 bubbles Reviewed August 7, 2014 via mobile

This should be a five star hotel! It is in a reasonable location about 10 minutes walk from the main centre of Coimbra
The staff were exceptionally helpful as to what to do how to do it and above all where to eat
The food in the hotel itself was good but there are so many restaurants in the town that it is almost a waste of an experience to stay in and eat - go out and see any number of really great restaurants in the town
If you join the loyalty club you get complimentary water for your room and free access to WiFi!

Stayed August 2014
Helpful?
1 Thank WoIman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco B, General Manager at Tivoli Coimbra Hotel, responded to this review, August 13, 2014
Greetings from Tivoli Coimbra,

We would like to thank you for taking the time to place a review about your recent visit to Coimbra.

We are pleased to hear that you enjoyed your stay and that you felt that the staff was comitted to ensure that you had a pleasant one.

Rest assured that I will share your comments with our Experience Team.

Sincerely,

Francisco Brito
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,218 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Any
English first
Exeter, United Kingdom
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed August 2, 2014 via mobile

We stayed here one night during a road trip. Everything was clean and well presented a very professional (commercial) style hotel. Friendly staff. Excellent breakfast (not included in the price). Couldn't get the Apple devices to log into the wifi - but not a big deal. Excellent location for wandering around the city and up to the oldest university in Europe with great views (watch out for students asking for money). Gorgeous riverside walks.

Stayed August 2014
Helpful?
1 Thank Jo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco B, General Manager at Tivoli Coimbra Hotel, responded to this review, August 5, 2014
Greetings from Tivoli Coimbra,

We would like to thank you for taking the time to place a review about your recent visit to Coimbra.

We are pleased to hear that you enjoyed your stay and that you felt that the staff was comitted to ensure that you had a pleasant experience.

Looking forward to welcoming you back soon in Coimbra.

Kind regards

Francisco Brito
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrington, New Hampshire
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 22, 2014

We stayed at Hotel Tivoli Coimbra for 3 nights and it was a most agreeable place. It was well situated and the rooms were lovely. The staff was most helpful even though only a few of them spoke English. The breakfast buffet was amazing and included fresh fruit, juice, various pastries and croissants, eggs, bacon, sausage, etc, yogurt, parfait in a gorgeous dining room.

One note, when you do arrive, drive up in front of the hotel. They will then park your car for you in their underground garage.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Amanda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco B, General Manager at Tivoli Coimbra Hotel, responded to this review, July 29, 2014
Greetings from Tivoli Coimbra!

We would like to thank you for taking the time to place a review about your recent visit to Coimbra.

We are pleased to hear that you enjoyed your stay and that you felt that the staff was comitted to ensure that you had a pleasant one.

We are also delighted to hear that you had enjoyed our buffet breaksfast variety.

Rest assured that I will share your comments with our Experience Team.

Sincerely

Francisco Brito
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
116 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed July 12, 2014

Used the Hotel in Coimbre as a central point to go North as far as Porto on a day trip and also east and west of that part of Portugal. The hotel was very well situated, the valet service down to the carpark was tremendous, quick and efficient and the room was very comfortable. We had excellent service from the reception, but service in the bar area was almost non existent. We also didnt dine in the hotel as there was not much happening in the dining room at 8 pm but the staff were happy to give us a reputable restaurant not far away and we were pleased with that. The hotel was also well sign posted in and out of the city which was tremendous as our GPS was very temperamental.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank teroti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco B, General Manager at Tivoli Coimbra Hotel, responded to this review, July 14, 2014
Greetings from Tivoli Coimbra,

Thank you very much for sharing your experience during your recent stay in Coimbra !

We are glad that you found the Team helpfull and pro-active and that we met you expectations.
Rest assured that I will share your comments with the Experience Team.

Many thanks for letting us know about your experience at the our Bar/ Restaurant, and we are sorry that we did not meet up with your expectations.

Your remark was subject to an inquiry as it does not fit the standards of service that Tivoli Coimbra provides to our guests.

I sincerely hope we can welcome you again in your next visit to Coimbra.

Kind regards,

Francisco Brito
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
96 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed June 24, 2014

Not much to say really. I was working and all went smoothly. Good rooms, fine location near old downtown.
Our party manager didn't had such a good passage, since the agreed rooms where not exacly what were available, solved after some threats!

  • Stayed May 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MegaCromo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco B, General Manager at Tivoli Coimbra Hotel, responded to this review, June 30, 2014
Greetings from Tivoli Coimbra,

Thank you for your notes. We are glad that you enjoyed your stay in Coimbra and took good note on your comments.

Looking forward to welcome you back soon in Coimbra.

Kind regards

Francisco Brito
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, FL
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed May 28, 2014

The hotel was nice enough in terms of commodities. The air conditioner could have worked better. My main issue is that they charge for everything! Even coffee in the room coffee maker had to be paid! They had a nesspresso machine with three pod choices...Good thing I checked the minibar menu and prices and to my surprise they charged 1Euro per pod! Never had I been charged for coffee in the room coffeemaker! At breakfast they have a sign that says if you take food to go you will be charged 11 euro!! My husband had to skip his banana! It felt weird. At checkout they asked if I had filled the room questionaire and I said I tried but it was in Portuguese and couldnt understand it, they brought us an english one and stayed in front of us until we finished so we felt like they were keeping an eye on what we wrote. All in all, comfortable hotel with uncomfortable environment...

  • Stayed May 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank HildaMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francisco B, General Manager at Tivoli Coimbra Hotel, responded to this review, June 20, 2014
Greetings from Tivoli Coimbra,

On behalf of Tivoli Coimbra, we would like to thank you for choosing us for your stay and hope that your trip back home has been pleasant.

First of all, thank you for giving us the opportunity to improve the quality of our services and giving us your feedback about what you felt during your stay. We will share it with the team.

The coffee machine is a recent facility we provide guests so they can enjoy a coffee in the comfort of their own room without having to go to the bar.

Regarding the breakfast service please note that the buffet is fully available during opening hours from 07h00 to 10h00. The hotel offers alternative food and beverage options for all guests that wish to have their meals on a different schedule.

Thanking you once again for your remarks. I look forward to welcoming you again at Tivoli Coimbra.

Should you have any other queries, please do not hesitate to contact me at francisco.brito@tivolihotels.com

My best regards.
Francisco Brito
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Europe
Level Contributor
279 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
4 of 5 bubbles Reviewed May 26, 2014

In general this is a good hotel in every way! Valet service was a nice touch, staff was very nice, friendly and professional. Both the public spaces as well as the guest rooms are clean and the rooms were very big. Comfortable beds with extra blankets and pillows, even though the sleep quality was not the best because of the noise outside. Breakfast was quite good also! 5 - 7min walk from the city centre and the staff can recommend some good restaurants nearby!

  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kristiina83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TivoliHotelsResorts, General Manager at Tivoli Coimbra Hotel, responded to this review, June 2, 2014
Greetings from Tivoli Coimbra,

We would like to thank you for taking the time to place a review about your recent visit to Coimbra. We are pleased to hear that you enjoyed your stay and that you felt that the staff was comitted to ensure that you had a pleasant one.

Rest assured that I will share your comments with our Experience Team.
Sincerely,

Francisco Brito
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tivoli Coimbra Hotel

Property: Tivoli Coimbra Hotel
Address: Rua Joao Machado 4 5, Coimbra 3000-226, Portugal
Location: Portugal > Central Portugal > Coimbra District > Coimbra
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Coimbra
#4 Family Hotel in Coimbra
#5 Luxury Hotel in Coimbra
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tivoli Coimbra Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
The Tivoli Coimbra combines tradition with contemporary style. Located in the centre of Coimbra, near Rua da Sofia, the Tivoli Coimbra is an excellent 4-star Coimbra hotel which simply oozes comfort and well being. Leisure also takes on a cool feel in the atmosphere of the Tivoli Caffe Coimbra, in the meeting rooms and in the surprising and fully renovated superior rooms. Leave your car in the hotel's private car park and take a stroll around this city of tradition. ... more   less 
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Also Known As:
Tivoli Hotel Coimbra

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