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“A very nice surprize”
Review of Vila Gale Coimbra

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Vila Gale Coimbra
Ranked #1 of 23 Hotels in Coimbra
Certificate of Excellence
San Francisco
Level 5 Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“A very nice surprize”
Reviewed August 22, 2013

We spent 3 nights at this modern hotel and were very glad that we did. IThe exterior is not really attractive but once in the hotel, we were really happy to be there. The lobby is attractive and the reception and concierge services were very good. We had a Double Superior pool view room which was on the top floor. There was a decent size deck off the room and it was pleasant overlooking the pool and river with some nice views although the surrounding areas were not overly attractive. The room was attractively furnished and offered a well-designed bathroom. All the rooms appear to be the same but the superior rooms are on the top floor and include a mini bar with some drinks at no extra charge, fresh fruit and parking which would otherwise be extra. The buffet breakfast (included) offered an excellent spread the food was very good. Eggs were also prepared to order. We usually do not eat at hotel restaurants but tried the restaurant on our first night at the hotel and we were pleasantly surprised. The food was good and reasonably priced. Location was okay- a little far from the main sites but still a reasonable walk. Overall, the hotel offered a quality stay and excellent value.

Coimbra is a delightful city with lots of hills (great exercise) and pretty sites. The library at the university is amazing and definitely worth a visit even if a short wait is required. We also went to a fado performance at the Fado Centro and would very highly recommend this.

Room Tip: All the rooms appear to be similar but the superior rooms are on the top floor and include a mini ba...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SanFran11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Coimbra, responded to this review, August 26, 2013
Dear Guest

Thank you very much for Y/ kind review.
It is our goal to fulfil all of our guests' expectations regarding their stay at Hotel Vila Galé Coimbra and make it as enjoyable as possible. We are very please to know we have achieved our goal.
In the name of the Hotel management and staff, we look forward to welcome you again in our Hotel or at any other Vila Galé Hotel in Portugal and Brasil.

Joaquim Fernandes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,217 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
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Hartford, Connecticut
Level 6 Contributor
135 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed July 14, 2013

The hotel is located at a dead end street across from an apartment and a pile of rubble. I had a lovely balcony as long as i did not look down. It looked up the hill to the university and to the river off to the right. And over a big pile of rubble and crud. Some rooms overlook the river and pool. Not sure why they didnt put us in one of those rooms with a view. The hotel did not have many guests at that time.

The rooms are very nice, clean, and comfortable. There was no furniture on the spacious balcony so we dragged chairs out from inside to enjoy our happy hour of local wine and olives.

The pool is very nice and there are lots of lounge chairs and umbrellas.

Breakfast buffet was nice.

It was not a long walk to the university or riverfront but was not real scenic along the way.

There is parking in an attached garage for a reasonable fee.

Room Tip: Try to overlook the pool and river, not the dead end street with the apartment and demolished buildi...
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vacati0nMania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Coimbra, responded to this review, July 16, 2013
Dear Guest

Thank you in advance for Y/ review.
We are very please to know that we have made Y/ stay in our hotel most pleasant and look forward to see you again soon in our Hotel or at any other Vila Galé Hotel in Portugal and Brasil.

Joaquim Fernandes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 9, 2013

Very good hotel with exceptional service. Without asking for it, a room upgrade was made to one with pool view. Breakfast complete and with everything we can imagine. Rooms are comfortable and clean. Only negative aspects are: internet is only free on the common areas and garage is also paid but these can be easily overcome.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Coimbra, responded to this review, July 11, 2013
Dear Guest

Thank you in advance for Y/ most pleasant review.
We are very please to know that we have made Y/ stay in our hotel most pleasant and look forward to see you again soon in our Hotel or at any other Vila Galé Hotel in Portugal and Brasil.

Joaquim Fernandes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 30, 2013

First the positive: spacious rooms, good service, breakfast buffet, modern design, good value for money.The location is a 15 minute walk to the center of town but not an easy or enjoyable walk (abandoned buildings along the way). Most of the negative in our case were some very peculiar design flaws. Our room had exactly one free electric plug but it was blocked by a TV cable that made impossible to connect our adapter. The air conditioning system had a 32 button remote control that was so hard to figure out that the room had a short manual to operate it. Still, we had to call front desk twice to set it (once at 4:00 am). Apparently, the system is also controlled from outside and at that time was not operating properly. Ample parking but the worst parking exit I have seen in Europe: it involves three extremely sharp turns just before a narrow steep ramp with two way traffic. The parking ticket was validated at checkout but with the 15 minutes it took to get our bags and maneuver the turns and the ramp, the parking ticket had expired. Had to get out of the car in the steep ramp with backed up two-way traffic and pay in a machine for the extra minutes. Still, I recommend the hotel if you can live with these design quirks.

Room Tip: Ask for high floor with river view. Pool view also faces railroad tracks
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eduardo52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Coimbra, responded to this review, July 2, 2013
Dear Guest

Thank you very much for Y/ review.
The feedback from our customers are very important for continuous improvement of our services and products.
Looking forward to seeing you in a near future in our Hotel or at any other Vila Galé Hotel in Portugal and Brasil, we present you with our best regards.

Joaquim Fernandes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, Florida
Level 4 Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed June 4, 2013 via mobile

We didn't have reservations for this hotel although upon walk-in, the staff was very helpful and accommodating. They suggested the best option for us and helped us choose a restaurant immediately upon arriving. The hotel is in a quiet area and is very clean and modern - a definite requirement. We looked at a few other places that were highly ranked on trip advisor prior to arriving at Vila Gale but, we were very disappointed with what we saw. This hotel met all our needs, and was a great choice for us as we were looking for a good nights rest. As far as walking distance, it is really only a 10 min. walk to the Amfora hotel area along a straight road. It was recommended that we take a taxi to the university and the hotel arranged a driver to pick us up for a total cost of 5 euros. The hotel itself was not full so, there weren't any noises during the night or along the corridors. All in all, the best option in Coimbra and we would definitely recommend to others.

Stayed June 2013
Helpful?
Thank peppermintpatty07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Coimbra, responded to this review, June 7, 2013
Dear Guest

Thank you in advance for Y/ most pleasant review.
We are very please to know that we have made Y/ stay in our hotel most pleasant and look forward to see you again soon in our Hotel or at any other Vila Galé Hotel in Portugal and Brasil.

Joaquim Fernandes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level 3 Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 22, 2013

We enjoyed our stay at this modern hotel - great service, great room, great restaurant. Location is not in the Old City of Coimbra but within reasonable walking distance. Surrounded by businesses and not many restaurants. Yet, the restaurant in the hotel is modern with a very nice setting - free breakfast buffet was very good. The evening buffet while a little pricey was well presented and very tasty. The lobby area is very beautiful and relaxing. The rooms and bathroom are large. clean and relaxing. Hotel does not offer free WiFi in the room. Free WiFi in lobby had good internet connection. Underground parking while not free was very convenient.
Staff was friendly and helpful.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BobnBarbFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Coimbra, responded to this review, May 23, 2013
Dear Guest

Thank you very much for Y/ kind review.
It is our goal to fulfil all of our guests' expectations regarding their stay at Hotel Vila Galé Coimbra and make it as enjoyable as possible. We are very please to know we have achieved our goal.
In the name of the Hotel management and staff, we look forward to welcome you again in our Hotel or at any other Vila Galé Hotel in Portugal and Brasil.

Joaquim Fernandes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level 4 Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 6, 2013

Hotel is well situated not far from railway, bus depot and old town. Very quiet area, university within walking distance. Breakfast is one of the best. Staff helpful, rooms very large. Great value. Would recommend.

Room Tip: Don't always take the cheapest deal.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wendy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Coimbra, responded to this review, May 9, 2013
Dear Guest

Thank you very much for Y/ kind review.
It is our goal to fulfil all of our guests' expectations regarding their stay at Hotel Vila Galé Coimbra and make it as enjoyable as possible. We are very please to know we have achieved our goal.
In the name of the Hotel management and staff, we look forward to welcome you again in our Hotel or at any other Vila Galé Hotel in Portugal and Brasil.

Joaquim Fernandes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vila Gale Coimbra

Property: Vila Gale Coimbra
Address: Rua Abel Dias Urbano 20, Coimbra 3000-001, Portugal
Location: Portugal > Central Portugal > Coimbra District > Coimbra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 23 Hotels in Coimbra
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vila Gale Coimbra 4*
Number of rooms: 229
Official Description (provided by the hotel):
Located in the historic town centre of Coimbra with an outstanding view over the Mondego River. The nearest airport is in Porto which is 137 km away. Established in 2010, this city hotel aims for a leisure environment but is also ideal for conferences and business traveling. With dance as a theme this hotel has a total of 229 rooms including 27 superior rooms and 18 junior suites. This hotel is fully equipped with a large convention centre with capacity for over 600 peoples, a Health Club with Gym and Spa, 2 restaurants and a bar. It offers to all its guests a 24-hour reception and check-out service, wheelchair access and lifts, Internet Wi-Fi access, laundry services and garage parking (the last 3 items have an extra cost associated). All rooms come with a private bathroom with a shower/bathtub and a hairdryer, direct line telephone, electronic safety door look, cable TV, Internet access (for an additional fee), a safe and a minibar, individually regulated air conditioning and 24 hour room service. This hotel offer free access to an outdoor swimming pool, a gym, sauna, steam room / Turkish and Jacuzzi. Guest can also visit our Spa Satsanga in search for Massages and Beauty treatments (all for an additional fee). Guests can select their breakfast from a buffet and the midday and evening meals may be enjoyed a la carte, from a buffet or in set menu form. ... more   less 
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