We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (530)
Filter reviews
530 results
Traveler rating
145
283
78
19
5
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
145
283
78
19
5
Show reviews that mention
All reviews great view great hotel comfortable hotel swimming pool steam room evening buffet restaurant manager mini bar varied menu hill portugal balcony squash gym festival moutain
Selected filters
Filter
Updating list...
3 - 8 of 530 reviews
Reviewed October 17, 2018

Old and damaged furniture, bad beds, dirty curtains, dirty floor covering, black mould on the joints between the tiles in the bathroom. The rooms urgently need a renovation. In my opinion you cannot rent a hotel room in this poor condition.

Date of stay: October 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank RichardvdK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria L, Gestor de Relações com o Cliente at TRYP Colina do Castelo Hotel, responded to this reviewResponded October 18, 2018

Dear Guest, Thank you for your stay at the Tryp Colina do Castelo Hotel. We took good note of your comments and regret not have met your expectations. we inform that the hotel will have remodeling works very soon in order to improve the quality of our services. we look forward to welcoming you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2018

A purpose built functional hotel. Room 263 had a balcony with views over the blocks of flats and industrial parts of the city towards the distant mountains. Odd there were no details in the room of the hotel facilities, mealtimes etc. On the surface the room looked clean but it was decidedly grubby around all the chrome fittings and could have done with a toothbrush and some Jif - pity. Buffet evening meal and breakfast good and varied.

Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank Paula N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria L, Gestor de Relações Públicas at TRYP Colina do Castelo Hotel, responded to this reviewResponded October 4, 2018

Dear guest, thank you for your stay at the Tryp Colina do Castelo hotel. We took good note of your comments and regret not having met your expetations. we also inform that the hotel will have remodeling works very soon. we look forward to welcoming you again. Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2018

Not worth your money for a four star hotelmold in the bathroom, room not that cleandinner be careful what you eat at the buffet everything is extraPool was nice Over charged us for the room compared to what we booked it for

Date of stay: September 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank kenracine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria L, Gestor de Relações Públicas at TRYP Colina do Castelo Hotel, responded to this reviewResponded October 4, 2018

Dear Guest, Thank you for your stay at the Tryp Colina do Castelo Hotel. We took good note of your comments and regret not have met your expectations. we inform that the hotel will have remodeling works very soon in order to improve the quality of our services. Concerning your comment about the buffet, we do not undestand once the evening buffet as a price for the complete buffet. we look forward to welcoming you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2018 via mobile

Good comfortable and affordable hotel, staff friendly and great service in restaurant. Al a carte menu and wine list good. Swimming pool and facilities very good and wonderful after a hot day driving. Pleasant and relaxing one night stay. Thank you

Date of stay: August 2018
Trip type: Traveled as a couple
Thank nixbennett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria L, Gestor de Relações com o Cliente at TRYP Colina do Castelo Hotel, responded to this reviewResponded August 31, 2018

Dear Guest, Thank you for your stay at the Tryp Colina do Castelo. We will keep working to deserve your trust and look forward to welcoming you again. Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2018

The staff were friendly and helpful especially those organising my visit. The public areas were great, very comfortable.The resturant had a varied menu the buffet especially had a great variety of hot and cold food. The breakfast also had a variety of dishes. Our room, 423, was the surprise, superb views over Castelo Branco city and the surrounding countryside. Unfortunately the bed on the 12th July looked very unprofessionally made, more just pulled over,. The bathroom sported black mould over the sealant around the tap end of the bath.The tiles at that end, the shower also had brown couloured grouting instead of what should have been white. Several of the tiles were cracked. Work in the ceiling had obviously been done because a couple of the tiles had not been replaced properly. The mini bar was not very cool and not well equipped. The balcony light didn't work. The 13th saw some improvement, the mini bar was cold, the bed was made up correctly. When you look for faults you find them The dust over the bedroom mirror and on the bar of the coffee table left a little to be desired. All in all, not at all happy with a TRYP 4 star hotel.

Date of stay: July 2018
Thank O1318QGjohns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria L, Gestor de Relações com o Cliente at TRYP Colina do Castelo Hotel, responded to this reviewResponded August 9, 2018

Dear Guest, thank you for your stay at our hotel. We regret not have been able to reach your expetations and will work in order to improve the quality of our services. we hope we can welcoming you again. Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews