I stayed here Feb 19- Feb 25/20014
My wife and I decided to take a short vacation and after going all over the US and Virgin Islands we decided to go back to our home land Azores,We made reservations to stay at Angra Marina on line and as all wayS I reAd the reviews to better make an educated decision .Most off the reviews were terrible but because we all ways try to stay at 5 star hotels when we go on vacation ,we decided to give it a try (big mistake).We have stayed at 5 star hotels like the W in time square NY ,the Ritz Carlton in St Thomas Vi and the list goes on .The day we got to the hotel, there was no door man (I easked myself ,is this a 5 star??) right a way I got the feeling that all the reviews were right ,the front desk sevice was a 3 star to say the least .I have to desigree with some of the reviews regarding the lighting in the allways and in the rooms ,beeing a construction contractor myself I was amazed with the lighting system ,the lights have sensors and you need to use the key on your room to turn the light on (its called energy conservation)mutch more advanced then hotels in the US .
The next day I tryed to take a shower and the water was cold (never seen in a 5 star hotel) I called the front desk and they said they were sending a maintenance person to fixe it,I got hot water 1 hour after the request.Going in to the shower I notice that there was no place to put the soap or shampoo (very bad design)so I place it on the floor,the shower door is another bad design (there is no room between the door and the toilet ,therefore you have a very hard time to get in to the shower ).The next morning we went for brakfast witch was ok if you are at 3 star hotel.The front desk gave us a free pass to enjoy 2 drinks at the bar,when we went to the bar to enjoy the gift ,there was no bar tender and nobody at the bar ( we end up trowing the pass on the trash).All the luxuries of a 5 star hotel are closed (Spa,hot tub,pool,bar ,and the list goes on )We never had diner at the hotel because the restaurant was allways empty (not a good sign)
On our last day we had no hot water Again and the list goes on
Beeing Azorean native I understand what happen with this hotel,just like other projects,the government gave millions of Euros to a couple of thiefs and they stole the money by building beautiful houses for them to enjoy in Madeira .This is called the CORRUPTION in Portugal .
This hotel will not last
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- Also Known As:
- Angra Marina Hotel Terceira/Angra Do Heroismo, Azores