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“Scary Service, Beautiful Gardens”
2 of 5 bubbles Review of Quinta do Martelo

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Quinta do Martelo
Santa Cruz, CA
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Scary Service, Beautiful Gardens”
2 of 5 bubbles Reviewed August 15, 2010

It seemed like a great idea, see "traditional life style" of our ancestors. Ugh. Perhaps it was the rain. Perhaps it was the ants. Perhaps it was the barely usable kitchen and lack of any one to ask about it. No soap, no towels. Perhaps it was that the price we were quoted via email was not the same as when we arrived. Perhaps it was the creepy manager (changed his mind about the price, ended up being DOUBLE what he quoted me as we asked for one room but he insisted our kids stay in an additional room.), the breakfast being included, the room we were meant to stay in, asked for cash the day BEFORE our last day). I loved the gardens and the pool looked fine (in spite of the rain) but we were so disgusted with the manager/owner that we would NEVER go back. It was like a KOA campground experience, and very, very expensive. Make sure you get the price in writing, make sure get the number of guests in writing. Make sure you get it all in writing. And good luck, as I would never stay here again.

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lulu63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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  • English first
  • French first
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  • Italian first
  • Portuguese first
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Additional Information about Quinta do Martelo

Property: Quinta do Martelo
Address: Canada do Martelo 24 | São Francisco das Almas, São Mateus, Angra do Heroismo, Terceira 9700-576, Portugal
Location: Portugal > Azores > Terceira > Angra do Heroismo
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #4 of 7 Specialty Lodging in Angra do Heroismo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quinta do Martelo 3*
Number of rooms: 10
Official Description (provided by the hotel):
ENVIRONMENT, PEACE AND CULTURE - A LIFE EXPERIENCE "QUINTA DO MARTELO" - The ethnographic and gastronomic truth - The best of our tradition At "Quinta do Martelo", we intended to replace a genuine Azorean rural setting, starting with the buildings and props, to the food, surroundings and ways of life. Here we can observe and experience the entire evolution of culinary culture, ethnographic and civilization of the Azores, over the centuries. To the visitor who comes live with us, it's offered the true ambience of an Azorean rural house. In these houses, we intend to replace strictly an authentic environment, starting with the must genuine construction, furniture of the highest quality, the result of research and survey of traditional knowledge of architecture, decoration and other equipment from the beginning of settlement, without neglecting the more modern refinements of comfort. It is also given the opportunity to show both rural chores and the remaining traditional arts and crafts. The accommodation available, is spread over several houses, all different, examples of what best is possible to find in decorative furniture made in this island over the past four centuries, covering types from the settlement to the last century. At "Quinta do Martelo" we can find the finest cuisine of this island that has been awarded the 1st place in the contest "Gastronomy - National Heritage" and other numerous different prizes. Everything here is biologically produced and consumed in the restaurant "Ti Manel da Quinta" ... more   less 
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Also Known As:
Quinta Do Martelo Terceira/Angra Do Heroismo, Azores

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