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“Sao Miguel Five Star Guide”

Josef Steininger Azoren Travel Experts
Ranked #18 of 62 Tours in Ponta Delgada
Certificate of Excellence
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Attraction details
Owner description: Azoren Travel Experts is a company based in Ponta Delgada and offers as main services guided sightseeing excursions, cruise shore excursions and many hiking trails. In addiction to that we offer Whale watching and Dolhpin Swimming adventures.
Colchester, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Sao Miguel Five Star Guide”
Reviewed June 4, 2013

Josef Steininger is a larger than life multi-lingual extrovert German living in Ponta Delgada, where he undertakes personal tours of the island in either of his two luxurious Mercedes air-con. mini coaches. Josef's knowledge and understanding of the islands customs, religions, sites of special interest, unique back roads and by-ways, unusual and almost undiscovered hidey holes makes his tour the star of any holiday.
Josef has the ability to take a group of tourist strangers - a couple, a single and or a party of up to eight - and within a very short moment in time have the whole group interacting as if they were long time friends on a family holiday excursion together. His ability to instinctively tailor the tour to the groups wishes means that you are constantly suprised and delighted to have your very own individual tour and highly knowledgeable guide.
We were able to not only witness but also to take part in the Festival of the "Holy Ghost"- held in villages by villagers throughout the island during the months of March - June. We were welcomed into the village community as if we were residents rather than tourists.
On bad weather days Josef gives his advise as to where we - the tourist - would get the best views and interests out of the tour. He does so in a manner that is informative and curteous. he is always open to suggestions and will stop on command and take diversions if that is what is requested. Josef suggested clothing suitable for the tour on arrival at the hotel pick up.
I truly belive Josef Steininger gives his tours that five star feeling that is so hard to get but is instantly recognised when experienced. He is just the best.

Visited May 2013
Helpful?
2 Thank Silverdude_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Azorenexpert, Manager at Josef Steininger Azoren Travel Experts, responded to this review, October 22, 2014
We appreciate your nice reviews, thanks a lot for your time and kind attention. we are very happy that you enjoyed your vacation on Sao Miguel through our company. We like to treat our guest comfortably and try our best to share with them al we got to know about the island during many years of experience. We hope you had a safe trip back home and are keeping well.
best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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184 reviews from our community

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Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
36 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
“Book Seacolors through this agent!”
Reviewed May 27, 2013

We had two fabulous trips with Seacolors which can be booked through this agent while on holidays in the Azores. Seacolors is a small whalewatching company run by husband and wife Paulo and Jasmine - Paulo skippers the dinghy and Jasmine is a marine biologist from Sweden. We enjoyed our first trip so much that we booked a second trip four days later. We were so glad we did! On the first trip we saw two fin whales and a small school of dolphins. On the second trip we again saw a fin whale, had the opportunity to swim with dolphins and had an amazing hour close up to a pod of orcas (killer whales) a male, three females and a calf which continuously circled around our dinghy. It was magic! Seacolors is well run, good value for money and responsible in the way that the swimming with dolphins is organised. You don't get ripped off like some of the other companies, where once you've seen a whale or dolphin it's back to port ASAP. Seacolors gives you time and is highly recommended if you're thinking of this activity. If you're on a cruise stopping off at the Azores and can get to this company by 8.30 am I would give it a try. They are based on the promenade Marina Portas do Mar a coulps of hundred yards from where cruise ships dock. Their website is: seacolorsazores.com

Visited May 2013
Helpful?
Thank Spencer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Azorenexpert, Manager at Josef Steininger Azoren Travel Experts, responded to this review, October 22, 2014
We appreciate your nice reviews, thanks a lot for your time and kind attention. we are very happy that you enjoyed your vacation on Sao Miguel through our company. We like to treat our guest comfortably and try our best to share with them al we got to know about the island during many years of experience. We hope you had a safe trip back home and are keeping well.
best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eastbourne, United Kingdom
Level Contributor
246 reviews
109 attraction reviews
common_n_attraction_reviews_1bd8 166 helpful votes
“GREAT TOUR AND GREAT GUIDE”
Reviewed May 12, 2013

My husband and I booked a tour while on a cruise stopping at Ponta Delgada - we shared with another couple who joined us on the trip. Our guide, Kaisa, was there waiting for us when we arrived. The van was spacious and comfortable. Kaisa was wonderful - one of the best guides we have ever used - she was informative and knowledgeable without overloading us with information, her driving was excellent and careful, she was pleasant to travel with, and she took us on a great tour. We visited the twin lakes, the coast, the village of Sete Cidadas, and a pineapple plantation - Kaisa allowed us just the right amount of time at each place - we saw everything, we were not hurried or left in any place too long. All in all, I could not recommend too strongly. (To cap it all, we saw the same sights as the tour from the ship but had a pleasanter and easier experience, and paid less than half of the ship charge for travelling in a huge coach)

Visited April 2013
Helpful?
Thank Lovetotravel1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Azorenexpert, Manager at Josef Steininger Azoren Travel Experts, responded to this review, October 22, 2014
We appreciate your nice reviews, thanks a lot for your time and kind attention. we are very happy that you enjoyed your vacation on Sao Miguel through our company. We like to treat our guest comfortably and try our best to share with them al we got to know about the island during many years of experience. We hope you had a safe trip back home and are keeping well.
best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coral Springs, Florida
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Didn't Show up call or email”
Reviewed May 9, 2013

I had made arrangement for him to meet us when the NCL Star arrived on 4/30/13, he wasn't their and a another tour operator called his cell phone which went to voice mail. No email, Thanks! I will probably never have the opportunity to be back there again. Thankfully I was able to pick up another tour, I was surprised this happened based on the other reviews. I suggest a backup plan based on my experience.

Visited April 2013
Helpful?
2 Thank jeffA23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Azorenexpert, Owner at Josef Steininger Azoren Travel Experts, responded to this review, October 22, 2014
I am very sorry to hear about your bad experience with my company and I appreciate that you take your time to report it. This might have happened out of a miscommunication circumstances. as you have seen in our reviews, we always try our best to honor all our reservation and we keep the punctuality for pick up and transfer time. I am very sorry again this happened to you and will help make sure it never happen again to anyone else.
kind regards
josef
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holiday, Florida
Level Contributor
129 reviews
91 attraction reviews
common_n_attraction_reviews_1bd8 78 helpful votes
“An Enjoyable Tour”
Reviewed May 3, 2013

Josef met us as we exited our cruise ship as previously arranged via e-mail. Josef introduced us to our guide for the day, Kaisa, a delightful, professional, knowledgeable guide from Finland who had lived in Ponta Delgada for eight years and knew the area well. She spoke fluent English as well as Portugese and Swedish. We covered a great deal of this beautiful, green, mountainous island as promised, including interacting with locals in a village we visited.. As part of the tour on return to Ponta Delgada we went to a pineapple farm, made most interesting in that all the employees had left for lunch and we had the place to ourselves. The tour lasted approx. 6 hours and for the most part we saw and experienced much more than than those on the tour buses. Josef was again on hand when we returned to our ship and wanted to make sure we had a pleasant experience. We had, thanks to both Josef and Kaisa.

Visited April 2013
Helpful?
Thank Mike V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Azorenexpert, Manager at Josef Steininger Azoren Travel Experts, responded to this review, October 22, 2014
We appreciate your nice reviews, thanks a lot for your time and kind attention. we are very happy that you enjoyed your vacation on Sao Miguel through our company. We like to treat our guest comfortably and try our best to share with them al we got to know about the island during many years of experience. We hope you had a safe trip back home and are keeping well.
best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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