We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Unique”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Pousada Forte da Horta
Ranked #3 of 6 Hotels in Horta
Certificate of Excellence
GreenLeadersSilver level
Reviewed August 1, 2014

We arrived late at the Pousada and got a nice clean roon with a view, we travelled with our teenage son and got an extra bed in the roon which it made the place quite cramped. But since we didn`t spend a lot of time in the room it was ok and the balcony with harbour view was amazing!
Breakfast was good with a fresh orange juice, a good choice of bread and freshly baked homade cake. We also had dinner one evening and it was hmmm mediocre at best.
We would stay again and recommend the Pousada to friends an family. Only drawback Wifi in the room didn`t work at all.

Room Tip: Book a room with a view!
See more room tips
  • Stayed: July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Amsel4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this reviewResponded August 4, 2014

Dear Amsel4,

I would like to personally thank you for taking time to review our Pousada.

I am happy that you enjoyed the balcony of your room with its amazing view over the harbour and our breakfast service.

I was most concerned to hear that the your dinning experience with us did not exceed your expectations . It would be our pleasure to welcome you back to our Pousada in the future, to provide us with the opportunity to restore your confidence in our dining experience.

Best Regards,

Ricardo Gomes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (215)
Traveler rating
Traveler type
Time of year
Language
  • More languages

67 - 73 of 215 reviews

Reviewed July 27, 2014

Visiting the Azores for my 50th birthday we stayed 6 nights at the Pousada. (Me, husband and teenage daughter) . This is a lovely hotel in a perfect position in Horta. We had a room with a view over Pico and the harbour. This feels like a magical place. The service at the hotel was superb. (Dinner a bit pricey but nice for first night when we arrived tired). Pool side snacks lovely. Pool great? The hotel was quiet so if you want night life not for you. But if you like quiet and magical views come here.

Room Tip: Ask for a room with a balcony overlooking Pico and harbour
See more room tips
  • Stayed: July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Brownfamily9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this reviewResponded July 28, 2014

Dear Brownfamily9,

Thank you for your wonderful comments regarding our Pousada.

I am delighted to know that we were able to be your Very Special Place for a Very Special Occasion.

It’s always a great pleasure to have such positive comments from our guests and to know that our team was able to creat such a magical experience for you - as they are our greatest asset.

We hope to welcome your family back to this special place soon.

Best Regards,

Ricardo Gomes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2014

If you are going to Faial don't go expecting to find a fancy 5 star hotel or even a Pousada like you may find on the mainland of Portugal. This is a simply furnished hotel within a 16th century fortress with unbelievable views over the famous yacht marina, the ocean, and the stunning island of Pico with it's impressive volcano.
The rooms are clean, working air conditioning, small mini bar, good TV and a very useful balcony for the rooms that overlook the marina.Free wifi. Easy parking in front of hotel. We stayed 5 nights in rooms 113 and 115 and they were great. Like other people have mentioned, it is REALLY worth paying a little more and getting a room facing the marina. 1st floor is best.
The service at the hotel is excellent. Most of the front desk staff are extremely helpful, as is the restaurant and bar staff. They were even kind enough to accommodate us with a bunch of tuna fish my kids had caught by cooking it for us (thanks Chef Diogo). The manager Ricardo is partly responsible for this service.
The restaurant is OK, nothing fancy. There are probably some better restaurants on the island but it is convenient, and service is good. (try the Pico white wine, pure vocalic terroir) I was there with 4 teenagers and they were extremely accommodating as well to them.
As you are just in front of the marina you can walk right down to see the yachts, the painting souvenirs the transatlantic sailers leave on the pier, the dolphin, whale watching, scuba and fishing charters. We had an outstanding experience with Brasilia fishing charters, Catching a 260 lbs + big eyed tuna.
A great place to enjoy such a beautiful, rustic and nature loving island.

Room Tip: Choose a room with a view to marina on first floor.
See more room tips
  • Stayed: July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank Anthony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this reviewResponded July 15, 2014

Dear Mr. Anthony G,

Thank you for taking the time to share your experience with other Tripadvisor readers.

It was a great pleasure for us to to have you and your family stay with us at Pousada de Sta. Cruz.

I am glad you were able to experience some of the best things our Island has to offer.

It's with great satisfaction that I acknowledge that you enjoyed our Pousada very much and that we were able to keep up with your expectations regarding our service. I will be sure to pass your comments down to the rest of the team, especially Diogo.

We hope you will visit us again, soon.

Best Regards,

Ricardo Gomes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2014 via mobile

We spent 2 nights here with our 3 children, ages 4, 6 & 10. Great hotel, great room and plenty of space for us all. Located in the heart of Horta and a short walk from beach, museums and food. Hotel breakfast offered many options. Hotel is a shirt walk from ferry terminal.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Vnewsum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this reviewResponded July 11, 2014

Dear Vnewsum,

I am extremely happy to read that you have enjoyed all aspects of your recent stay with us, at Pousada de Sta. Cruz - Marina de Horta.

It is certainly a great reward for us to read such overwhelmingly feedback from our guests.

Thank you for recommending our Pousada to all Tripadvisor readers and travellers!

Best Regards,

Ricardo Gomes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2014

The Pousada is a modern building set inside an old fort overlooking, at the rear, the marina and, when the the clouds allow, has magnificant views of Pico island and volcano. It has a garden and swimming pool the temperature of which was around 25C when I swam.
There is a typical feel of an old Portugese hotel in the public rooms, the bedroom was smaller than some as was the bathroom but all were well maintained.
Breakfast was good with plenty of choice and was constantly restocked. The evening meals were excellent but a little expensive. Diners could eat either inside or on the terrace overlooking the pool. We enjoyed some fine Pico wines and white Port.
We appreciated the large balcony in the room where we could view Pico and the constant activity in the marina and wider ocean.
Most staff were very friendly and helpful but the hotel does have one over officious, male waiter who annoyed us on several occasions - so totally unlike any other Azorean person we met.
We would certainly return to the Pousada.

Room Tip: All rooms on the first floor facing the marina are good.
See more room tips
  • Stayed: July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank CJSNetwork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this reviewResponded July 9, 2014

Dear CJSNetwork,

I was delighted to read that you enjoyed your stay with us and that you were pleased with our hospitality service and the aesthetic beauty of our Pousada and its surroundings .

All your kind comments with regards to your experience, services provided and our in-house facilities are highly appreciated.

We have addressed your feedback with the employee you mentioned to ensure that our customer service ethics are continually adhered to and that all efforts are made to make our Guests feel comfortable.

We're looking forward to have another opportunity to welcome you back to our Pousada in the Fort of Sta. Cruz.

Best Regards,

Ricardo Gomes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2014

This is a wonderful property and we had a great stay here. It is in the perfect location and if you get a water view you also have a nice view of Pico mountain. Plus, who wouldn't like staying in an old Fort?! We didn't go in the pool but it looked very nice. We stayed in room 108 and had in-room Wifi that worked well. The room was spacious and also had a very nice balcony. The staff were awesome - extremely accommodating and helpful. In particular, there was one front desk staff that was extremely helpful going above and beyond to meet our requests. Special kudos to him (sorry we don't know his name). We had an early morning to take the ferry to Pico and they allowed us to have continental breakfast early before we left. Then the following morning we had to catch the 0700 ferry to Sao Jorge and they made us to-order breakfast complete with boiled eggs, fruit, yogurt, and a sandwich. Laundry was expensive but it was done same day and delivered to our room. The restaurant is pricey but it was one of the better meals that we had on our trip. In addition, my boyfriend has some food allergies and they were able to tailor his order to foods he could eat, and all the waitstaff were gracious. I would highly recommend a stay here.

Room Tip: Definitely get a water view. Not sure if all rooms have WiFi yet but try to get one that does other...
See more room tips
  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank RAR1126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this reviewResponded July 2, 2014

Dear Guest,

Kindly accept my gratitude for the wonderfully detailed review that you have shared on TripAdvisor regarding your recent stay in Pousada de Sta. Cruz.

I am glad to hear that we were able to exeed the expectations of your recent visit and that you were particularly pleased with the excellent service you received from our team. Your kind words will not only motivate us, they will also inspire our team to continue providing all of our guests with the best hospitality experience in Faial.

It is also good to know, that you were able to enjoy, the sumptuous food offered in our restaurant and the unique view over the Marina and Pico Island from the balcony of your room.

I will be looking forward to welcoming you back to Pousada de Sta. Cruz in the very near future.

Best Regards,

Ricardo Gomes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2014

Very few flaws of any sort (Breakfast service was lightly slow, things ran out, and they didn't advertise very clearly that other things were available on request). All of the staff were very good, from the cleaners through the bar/restaurant to the Reception. Not just good, but very friendly and helpful. The rooms were fine, and we had a great view over the harbour and bay. We ate in one night, and it was great. We thought the prices were very good (mid June). Also, the local Peter Sports bar claims the best G&T on the island.....sorry, Peter's G&T was fine, but the best ones we had were in the Pousada!

Room Tip: The walls must be very good - we heard almost no noise at night. Worth asking for a sea view!
See more room tips
  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank clive c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this reviewResponded June 27, 2014

Dear Clive C,

It was a pleasure to read your kind feedback regarding your recent stay at Pousada de Sta. Cruz.

Thank you so much for pointing out the great services provided by the staff, I will be pleased to share your compliments with our team.

I am glad that you appreciated our Gin & Tonic as well as the great food and service.

We hope you will come visit us again.

Best regards,

Ricardo Gomes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Horta
0.2 mi away
Hotel do Canal
Hotel do Canal
#1 of 6 in Horta
438 reviews
20.3 mi away
Aldeia da Fonte Nature Resort
Aldeia da Fonte Nature Resort
#1 of 2 in Lajes do Pico
275 reviews
0.1 mi away
Azoris Faial Garden Resort Hotel
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel Horta
Hotel Horta
#4 of 6 in Horta
192 reviews
5.3 mi away
Hotel Caravelas
Hotel Caravelas
#1 of 1 in Madalena
242 reviews
0 mi away
PocinhoBay
PocinhoBay
#1 of 1 in Monte
64 reviews
Show Prices
Show Prices
Show Prices

Been to Pousada Forte da Horta? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pousada Forte da Horta

Address: Rua Vasco da Gama, Horta, Faial Island 9900-017, Portugal
Location: Portugal > Azores > Faial Island > Horta
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Horta
Price Range: $81 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pousada Forte da Horta 3*
Number of rooms: 28
Official Description (provided by the hotel):
The Pousada Forte da Horta is located in the city of Horta on Faial Island, in the Azores. It was built on the edge of the Bay of Horta and classified, in 1947, as a National Monument. It is eight minutes walking from the beach with breathtaking views over the island of Pico and the Marina. During your stay, you can enjoy the outdoor swimming pool and have fun in the games room. For your meals, the Pousada has a restaurant and a bar. All rooms are equipped with an LCD television and free Wi-Fi, and most have a balcony with a sea view. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, TripOnline SA, Evoline ltd and Cancelon so you can book your Pousada Forte da Horta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pousada Forte Da Horta Faial Island

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing