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“Very nice room, good location” 4 of 5 bubbles
Review of Pousada Forte da Horta

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Pousada Forte da Horta
Ranked #2 of 5 Hotels in Horta
Certificate of Excellence
GreenLeadersSilver level
Denderleeuw, Belgium
Level Contributor
137 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Very nice room, good location”
4 of 5 bubbles Reviewed June 24, 2014

The hotel is situared in the center of Horta, near the coastline. Good location to explore Faial island. The room was large and clean. We had garden and sea view. There is a swimming pool outside, but the water is cold. So for Azores weather too cold for a swim. Free wifi in the reception area. Nice breakfast buffet.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Chantal_H79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review, June 25, 2014
Dear Chantal_H79,

Thank you for your kind comments regarding our location and our hotel rooms with a unique view over the Marina and Pico Island.

Unfortunately the weather was not the best for swimming, but we hope it will be sunny on your next visit to Faial.

Best Regards.

Ricardo Gomes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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181 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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  • English first
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English first
Montreal, Canada
Level Contributor
240 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 bubbles Reviewed June 2, 2014

This is a well located, well maintained quality pousada with very good value. The staff are all excellent and extremely helpful. The tourist office is across the street, as is a local bus stop. Within easy walking distance to the harbourfront of the city, and most places/excursions you would like. Breakfast is included and is ample. Only reservation is the wi-fi system that has to be renewed every day. The management knows this is an issue.
The views across the harbour to the island of Pico are just perfect. Stay here!

Room Tip: Spend the extra Euros to get a view of harbour
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CMT-JWT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review, June 6, 2014
Dear Guest.

Thank you so much for choosing Pousada de Sta. Cruz on your recent visit to Faial and of course for your positive feedback. It’s always a great pleasure to have such a positive comments from our guests.

We look forward to welcome you again in a near future.

Best Regards,

Ricardo Gomes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
saffron walden
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed June 2, 2014 via mobile

We had a twin room with balcony overlooking the harbour. Lovely swimming pool and lounging area. The pousada is built into the walls of an old fort. Pretty bar area and restaurant. We had supper which was fine but not brilliant. Breakfast ok, normal big hotel fare. Staff helpful.

Stayed May 2014, traveled with friends
Helpful?
Thank lucinda r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review, June 6, 2014
Dear lucinda r.

We would like to than you for taking the time in publishing your opinion and be sure that we have taken good note of your remarks. Our team will continue making all the efforts to improve all our services.

Looking forward to welcome you back soon.

Best regards,

Ricardo Gomes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Metz, France
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 23, 2014

Perfect location , very nice interior decoration.Very good breakfast.
Dinner to be recommended except the service was very slow.(2 hours for 2 dishes)
Every day there is a new pass word to have access to Wifi which is not very practical.

Room Tip: We had a very quiet room on the side with view on the marina.
See more room tips
  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Simone C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review, May 27, 2014
Dear Guest,

We thank you for your time spent in posting a comment.

It is with personal satisfaction that we acknowledge the positive feedback regarding our Location, Breakfast and Dining in the Pousada.

As to the delay in our restaurante service, we would like to apologize for any inconvinience caused, as we recently changed our restaurante menu and our chefs are focused on giving our guests the best gastronomic experience we are able to proportion. We are aware this is a phase and that, with our teams effort, we will be able to balance the quality of our meals with the eficiency of our service.

Regarding loging-in to the internet, we are delighted to anounce that we are working on changing our access system, that will definately be more practical for our guests.

Once agian we thank you for your comments ande hope to see you back in Faial soon.

Best Regards,

Ricardo Gomes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamsburg, Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 21, 2014

The Pousada is actually inside the old fort that overlooks the harbor, and the views from many of the rooms are wonderful. The rooms themselves are very nice, the staff very helpful, and the location was perfect for exploring the town. We had a car, and parking right outside the hotel made life easy. Dinner was very good, and the pork tenderloin with honey and orange was among the best meals I have had in a hotel restaurant in a long time. The breakfast buffet was quite substantial with eggs, fruit, cheese, breads, etc.

Room Tip: Ask for a room that overlooks the harbor
See more room tips
  • Stayed May 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TBD1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review, May 22, 2014
Dear Guest,

It is wonderful to hear that your stay with us at Pousada de Sta. Cruz was a huge success and we are delighted to know that we were able to contribute in many ways to make your trip special.

We are grateful for your positive feedback regarding our service, from the historical aspects of our hotel, its amazing view over the marina and the Island of Pico, and our restaurant experience.

Thank you for your kind remarks about our staff, as we know that they work hard to ensure our guests feel welcome and at home and therefore we are honoured to know that we were able to make your stay a special one..

We truly hope you will visit us again.

Best Regards,

Ricardo Gomes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed March 9, 2014 via mobile

To really enjoy this pousada you should try to book the suite- a spacious comfortable two room apartment with magnificent views. The staff were very efficient, and helpful. Breakfasts are standard. We ate one diviner and were pleased with the freshness of the fish. The pousada is very quiet far from any traffic noises although it is only a fifteen minute walk to the town center. The is a good jogging route out of traffic along the port

Stayed March 2014, traveled as a couple
Helpful?
Thank Jruedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review, March 17, 2014
Dear Mr. Jruedy,

We truly thank you for your kind comments on our Pousada. We're very pleased to know that we were able to fulfill your needs.

We hope to be able to welcome you back to Horta very soon.

Best Regards,

Ricardo Gomes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
YYC
Level Contributor
289 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 bubbles Reviewed March 2, 2014

Good hotel in Horta, central location, good service. Rooms with a view are nice. We had originally booked a cheaper room, but wne checking in they suggested that we upgrade to a room on the water side, for an extra 25 EUR/night, which we did and it was worth every penny of it.

Room was not very large but quite sufficient. It included a small terrace, facing the harbor, with, on a good day, a good view of the Pico volcano. But alas in February, we never really could see the top, which stayed in a cloud cover.

Obviously in February, place was nowhere near full, but it was not empty either.

We had dinner at the restaurant twice, see separate review. In short, we enjoyed the pousada better than the restaurant.

Room Tip: Pay fro the view. Not that it is overly pricey anyway.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bauwens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review, March 17, 2014
Dear Mr. Bauwens.

Thank you very much for your comments, we are glad that you enjoyed your stay with us, in Horta.

Unfortunately the weather was cloudy in February but we hope you will visit us again and this time be able to see Pico from your room :)

Best Regards,

Ricardo Gomes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pousada Forte da Horta

Property: Pousada Forte da Horta
Address: Rua Vasco da Gama, Horta, Faial Island 9900-017, Portugal
Location: Portugal > Azores > Faial Island > Horta
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Horta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pousada Forte da Horta 3*
Number of rooms: 28
Official Description (provided by the hotel):
The Pousada da Horta is located in a 16th-century fortress, which was classified a National Monument in 1947. This Pousada offers panoramic views over Pico Island and its famous marina. The modern rooms have been finished with contemporary touches, including Wi-Fi and cable TV. Guests can relax in the spacious en suite bathrooms and the towelling robes provided. Pousada da Horta, Forte de Santa Cruz has its own restaurant, which serves a wide range of local dishes and a buffet breakfast. Guests can also take refreshments from the bar onto the terrace to admire the views. The Faial Airport is just 10 km from the Pousada. ... more   less 
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Also Known As:
Pousada Forte Da Horta Faial Island

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