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“Need renovation”

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Pousada Forte da Horta
Ranked #2 of 6 Hotels in Horta
Certificate of Excellence
GreenLeadersSilver level
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Need renovation”
Reviewed June 16, 2013

Small rooms 1970 decoration. Moist and noisy.
I wouldnt recommend this hotel.
Food average.
Centrally located (hence the noise) loads of restaurants nearby.


Personnel very nice and helpful, specially at reception. Go out of their way to help.
Nice pool area.

What else to say? Expensive for such rooms.

Stayed June 2013
Helpful?
2 Thank Beat Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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195 reviews from our community

Traveler rating
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    27
    9
    3
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33
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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  • English first
  • French first
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English first
Fort Worth, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 14, 2013

A great place to stay. The staff went above and beyond to make sure my stay was the absolute best it could have been. The rooms were very spacious and couldn't have been any cleaner. This was an absolute fantastic experience and if I ever return to Pousada da Horta I will definitely stay at this property again.

Room Tip: My room overlooked the marina. It's fun to see all the boats come and go.
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  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel

Helpful?
2 Thank Corbin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review, June 18, 2013
Dear Mr. Corbin G,

We truly appreciate your comments on our Pousada. It is with great effort that our team works in order to suite your needs and make make your stay with us memorable.

We hope to be able to welcome you back soon.

Best Regards,

Ricardo Gomes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Level 6 Contributor
104 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed June 12, 2013

I didn't stay here but made reservations for dinner one night after noting the unique location in old fortress. Our group sat outside near the pool enclosed within the fortress walls with a great view of neighbouring Pico. Limpets was on the menu and I was really looking forward to trying them but they turned out extremely garlicky and serving size was very small. Our other menu selections were adeuqate but still relatively pricey. Restaurant service was very slow and indifferent, compared to other restaurants in town and in Sao Miguel, Sao Jorge, Pico and Terceira. Prices were on the expensive side considering food quality and portion sizes. Overall experience: a nice place with a view to have drinks but find somewhere else to eat.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank Sylvia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review, June 14, 2013
Dear Guest,

Thank you very much for taking the time to post your suggestions, as it helps us to better our services.
We are truly sorry to have failed in meeting your expectations. We will take the necessary steps to improve the quality of the services.
We hope to be able to welcome you again in a near future.

Best Regards,

Ricardo Gomes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 23, 2012

An excellent hotel with friendly and efficient staff. Location is ideal and sea views stunning. Would definitely recommend to any visitor to the island. Close to the marina and local shops and restaurants

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ChrisAlanRobinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level 6 Contributor
224 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
Reviewed September 18, 2012

The Pousada was very centrally located with a great view from our room of Pico on Sao Jorge. The rooms was spacious and we were upgraded to a water view room at no extra cost with an amazing terrace to sit and enjoy the gorgeous weather. The staff were professional and friendly and willing in every way to accommodate our requests for information and local restaurant recommendations. Overall an excellent experience. No problem recommending this property to my clients!

Room Tip: Book the Water view room in High Season, you will love the view.
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  • Stayed September 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
9 Thank MARK SAMUEL N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 18, 2012

Nice place to stay for a few days to get adjusted to the peaceful life of the Azores. We enjoyed a lovely view of boats, volcano, swimming pool. We even saw the whale boats ( replicas of the Azorean whale boats) being towed by the spotter boat to the next town over. Room was nice and clean, nice porch to sit and read. However, there needs improvement on the food. My fish had no flavor and I was surprised by that as I was in Azorean country and thought it would be excellent. Very helpful staff we even went to a wonderful concert at the local library..

Room Tip: Ask for an upgrade from a standard so you can get a good view of Pico
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank skigirl50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level 5 Contributor
80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed August 4, 2012

This pousada is built is a 16-th century fort and has terrific views of the harbour and Pico island. Rooms with a view have, well, that view, and it is their biggest asset (they are nicely furnished, but small). Service is inconsistent - some receptionists are very helpful, others less. The restaurant seems always full, inexplicably, as it is overpriced and very, very, VERY bad.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lutetian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pousada Forte da Horta

Property: Pousada Forte da Horta
Address: Rua Vasco da Gama, Horta, Faial Island 9900-017, Portugal
Location: Portugal > Azores > Faial Island > Horta
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Horta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Pousada Forte da Horta 3*
Number of rooms: 28
Official Description (provided by the hotel):
The Pousada Forte da Horta is located in the city of Horta on Faial Island, in the Azores. It was built on the edge of the Bay of Horta and classified, in 1947, as a National Monument. It is eight minutes walking from the beach with breathtaking views over the island of Pico and the Marina. During your stay, you can enjoy the outdoor swimming pool and have fun in the games room. For your meals, the Pousada has a restaurant and a bar. All rooms are equipped with an LCD television and free Wi-Fi, and most have a balcony with a sea view. ... more   less 
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Also Known As:
Pousada Forte Da Horta Faial Island

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